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  • 5/5 Kyra P. 9 months ago on Google
    Beautiful apartments in a fabulous location I stayed here in April and I have no faults, was extremely clean and facilities were great. I only stayed for a night but could easily stay weeks it is a super comfortable place and I really enjoyed it. Bed was nice and comfy and the shower was lovely. We loved the little balcony doors and the kitchen area next to it was perfect. Very good value for money. I would love to come back.
    1 person found this review helpful 👍

  • 5/5 Rachel W. 7 months ago on Google
    This is our secodn time staying at the Chavasse Apartments. A great location - near to the city but quiet and peaceful. The apartment is spacious and had everythign we needed. Staff are helpful too. Not far from the apartments is the Anglican cathedral which is well worth a visit and has a fabulous cafe. Just a short walk away is the The Petit Cafe which is a great wine bar and has jazz at the weekend. A real gem.

  • 4/5 Garry T. 1 year ago on Google
    Good location, well-sized room and great south facing terrace. Room a little tired around the edges - paintwork marked; wardrobe very unstable. Would have been nice to have pods provided to go with the included coffee machine, and a sharp knife to prepare food. But overall would stay again if the price was a little lower.

  • 4/5 Sarah B. 1 year ago on Google
    These apartments are in a great location and it was easy to find reasonably-priced parking nearby. We booked an apartment with a terrace and it didn’t disappoint. The views were amazing and it was so nice to be able to step out into the fresh air at any time. The staff were friendly and even called us to let us know the apartment was ready earlier than check in time which we though was very thoughtful. The equipment in the apartment is fine for a short stay but is limited in terms of cutlery etc. The settee, curtains and carpet were a bit stained but that didn’t detract from everything else. Our only real disappointment was that the beds were two singles joined together. Normally not a problem but they were of slightly different heights and one was very lumpy and a bit uncomfortable. We would definitely stay here again.

  • 5/5 Sarah T. 1 year ago on Google
    Great location and everything you could need. Staff were very friendly and helpful, apartment had everything we needed (including space) and the beds were comfy! Only stayed one night for my daughters graduation but would definitely stay again when going to Liverpool! Thank you for a great stay!

  • 5/5 Kaitlin M. 1 year ago on Google
    Penthouse room was absolutely stunning, very clean and tidy. Staff were amazing but one in particular was Mustafa. He went above and beyond for my stay, nothing was too much trouble. To helping us get checked in super quick to even giving us recommendations for places to eat and drink for the weekend. Will certainly be back for sure and will also be recommending to other people.

  • 2/5 Lesley L. 1 year ago on Google
    I'm really sorry to have to write this as we had a great weekend in Liverpool. We were so looking forward to staying at Chavasse apartments and overall it was OK. But for £200 a night we did expect something better. The lady on reception was lovely and when I told her about the broken wardrobe and fridge shelf she was very apologetic and offered to try and get them fixed. It didn't matter for a 2 night stay but then the other things came to light. The curtains in the lounge area were very creased and those in the bedroom were badly stained and hanging off the rail. There was a lot of dust on the top of the wardrobe and picture frames. There was no coffee or side table in the lounge area and the wires hanging down weren't very pleasant to look at. The chair was stained and the footstool frayed. There was very little cutlery, for example only one teaspoon, so it wasn't possible to cook a meal as we couldn't prepare anything. There were only 2 pillows on the bed and they weren't the plumpest. The basin in the bathroom took an age to empty so trying to rinse it out was impossible. We've taken photos of the points made here if anyone wants to see them. I'll attach a couple here. I'm hoping this helps Chavasse because it could have been a lovely stay and if these issues can be sorted we would love to stay again.

  • 5/5 Sheila T. 1 year ago on Google
    Our apartment was spacious and the beds were very comfortable. Was very impressed with the standard and cleanliness of the whole apartment. The location is excellent, only 5 mins walk to the centre, but in a really quiet location tucked away on a side street. Heard nothing from any of the other guests, but we stayed on a Thursday, so maybe they are quieter midweek? Really pleased that I found this accomodation and would definitely book to stay here again in the future.

  • 2/5 Gena B. 1 year ago on Google
    Apartments are in a great location. We upgraded our apartment but was disappointed in the condition of the apartment stains on the bedroom curtains and hang of the runner, carpet in the bedroom all wrinkled. Sitting room sofa all stains as was the carpet. Laminate flooring in the kitchen all loose and walls all marked. Bathroom was all good. Had a great big veranda. Could be a first class apartment if was maintained properly.

  • 5/5 Heidi Elizabeth P. 9 months ago on Google
    Went here for my birthday. The room was beautiful and spotlessly clean. The balcony has a stunning view too! I can’t possibly thank the staff enough they were so lovely and accommodating. Will definately be coming back and have already recommended this place to friends! If you’re looking through the reviews contemplating whether to book or not - don’t hesitate, just to it!

  • 5/5 Roger M. 9 months ago on Google
    Great place in a wonderful central but quiet part of Liverpool. The apartment was clean with everything we needed including a wonderful balcony. The service was outstanding. We arrived early and our room wasn’t ready. We were moving from an AirBnb so we had groceries and perishables. Mark took them and our bags. Put the food in his fridge. When we returned everything was in our room. Wonderful and made our trip.

  • 4/5 Katrina S. 9 months ago on Google
    Location wise, you can’t do much better. Close to everything, yet in a quiet street so we didn’t have any issues with noise. Our apartment was bright and spacious and very welcoming. Accessing the apartment was fine once we found the text message that was sent with instructions. (Note, there is no reception.) We did have a couple of minor housekeeping issues: the washing machine was full of dirty towels, there was only one mug so we had to take turns to have a cup of tea, and one of the lights in the bathroom wasn’t working, meaning the room was quite dark as there is no window. Neither of us slept well due to a very firm and unforgiving mattress and cheap and flat pillows. I would recommend if location is important to you.

  • 1/5 Sasha M. 9 months ago on Google
    Lovely apartment and easy access from the airport as for in late at night. We stayed an extra night but we were still asleep next day before reception closed. They locked us out of the apartment and didn’t answer the phone. We don’t live in England and it was very stressful with all our suitcases and passports in the apartment still while we went out for food. Very rude on phone and wouldn’t come to let us back in. Eventually let us in.other than that it was fine

  • 4/5 Тетяна 9 months ago on Google
    We stayed here for 2 nights. The location is good, the staff at the reception are nice and helpful, the apartments are spacious and nicely furnished. But some issues made the stay worse and do not allow me to give this hotel a higher rating. There's no a hair dryer (but you can find an iron if you need), no cosmetics (in the bathroom there was only liquid soap, but at the bottom of the bottle). The kitchen is large and looks nice, but there was no knife, no cutting board, no salt and pepper, no paper towels to tidy up. There is a washing machine, but no washing capsules. The kitchen was a bit dirty, the dishes had to be washed before use. But the rooms are clean and cozy, clean towels, all sanitary were in working condition, hot water etc. So I wish this hotel to improve these issues and become even better!

  • 5/5 Laura H. 1 year ago on Google
    Lovely and clean apartment. Close to everything. Perfect for our Hen party weekend. Would definitely recommend. Basic amount of kitchen items supplied, But was great for what we needed. Rooms all clean and fresh looking.

  • 5/5 vikki w. 10 months ago on Google
    Apartment with a terrace great views. Staff brilliant and very welcoming and helpful, apartment clean and everything you need, great central location. Highly recommend and already booked to go back before even checking out.

  • 4/5 gary l. 1 year ago on Google
    Staff excellent, location excellent, rooms were good! But It all looked slightly tired ,Curtains didn't close properly, sofa was.not the cleanest, sink didn't drain away, hardly any cutlery not an issue for us but if someone was cooking? But the main thing was the code reader on the front of the apartment block the code they gave you didn't work because the code reader in knackered!! That's needs fixing twice we had to wait till someone else let us in and the security gaurd let us in another time. But don't let any of that put you off these were great value apartments, staff were great and location is perfect we would definitely book again.

  • 5/5 Claire M. 7 months ago on Google
    We really enjoyed our stay at the penthouse apartment . Very spacious and lovely balcony . Mark was very helpful with everything. Will be back . Excellent location. Right in the heart of Liverpool. Thanks Claire & family .

  • 3/5 Natalie F. 6 months ago on Google
    I stayed in One Key Apartments and didn’t have the best experience in all honesty. I stayed here for the weekend Friday - Sunday and I had to ring up at 00:44 on my first night because it was absolutely boiling and they had no air con or fans to help cool us down. I completely understand that it may come across I’m asking too much however they said they would give us a fan but I had to ring up 3 times for them to give us one and I just felt I was nagging rather them then wanting to provide us with a good service, it just didn’t feel like a value for money for my 21st birthday. Not only did I find the communication was bad but my boyfriend wanted to do a package with them for my birthday such as balloons and banners etc and they was saying they will do it and looking offering different prices however they ended up cancelling this last minute because they was “too busy” yet I rang up and they said they was still offering this but then they never contacted us about this again. I will say that the rooms are absolutely gorgeous and it is in a perfect location!

  • 5/5 Helen L. 7 months ago on Google
    Perfect location, very short walk to town but the Appartment was really quiet. The staff were really welcoming and the room size was much bigger than we thought. Comfy bed and got complimentary late check out as our train was over an hour late arriving. Would highly recommend and will be returning for our annual visit next year

  • 4/5 Barnaby O. 6 months ago on Google
    Decent pad, good location, near to everything, quiet by night and day. Some things are better than most other apartments I have used, other issues and the property falls down. The good stuff, they have condiments like salt, pepper and cooking oil . It's the only property that I have had access to a tea towel. Internet is brilliant, sofa was comfortable and the in the whole the place was clean. The bad stuff, very warm, needs a fan for any days over 20c, the patio door is blocked from opening by the blind, there was no microwave in the kitchen and on arrival the bathroom had on lightweight medium sized towel for a 5 night stay, and the toilet seat needed tightening up, two of the ceiling lights had no shades Would I stay again,meh.

  • 5/5 Sameer S. 6 months ago on Google
    Location is good and can walk to most areas of liverpool. Room comfortable and clean and everything worked. Parking secure. Instructions provided by text all very clear. Only minor point would have been nice to have a tea bag and coffee in room. overall will stay there again

  • 4/5 Sarah H. 5 months ago on Google
    It's a great location. Right in the middle of everything, but down a quiet street. We were about 2 minutes from Bold Street, and all of the restaurants and cafes. The room was fine. It was quite spacious, the towels and bed linen was clean, the bed was comfortable and the bathroom all looked quite new. We were warm enough most of the time and only put one heater on for a short time, but it warmed the room up quickly. There was plenty of hot water for showers. The kitchen was clean and tidy with a full sized fridge. There were only 2 cups, plates, etc and no bread knife or dishes for the oven. We didn't cook properly but it would be annoying if you wanted to heat anything up or actually make some tea. There was no hairdryer, but there was plenty of storage. The sofa and TV area was comfy. We popped up to the roof terrace and it was lovely! We could see the cathedral and the docks, as we were halfway between them. Overall we felt it was value for money and would stay here again if we were to come back.

  • 5/5 Nicolas D. 5 months ago on Google
    Fantastic stay. Great apartment in a brilliant location. Staff at check in were friendly and helpful. Will hopefully stay again.

  • 5/5 Emily W. 4 months ago on Google
    Great central location. Reception staff were really friendly and helpful and couldn’t do enough for us. Allowed us to check in early and check out late. The apartments had everything we needed and was clean. Good car parking facilities also.

  • 5/5 Alexandra D. 3 months ago on Google New
    Room very spacious, good apartment near town 10min walking. Unfortunately a night was suppost to be a good one to chill in peace and quiet the people on next door apartment was yelling and banging doors till so late. So no sleep for us.

  • 3/5 Andrea V. 2 months ago on Google New
    Extremly easy check in/check out. Location is good. Room spascious, bedding clean, heating easy to use. Walls/Windows/corridors/lift/entrance need mantainace/cleaning. Not 4 stars accommodation, therefore not great quality/price balance.

  • 5/5 Karl E. 2 months ago on Google New
    This is the 7th year we have been here & will always go there. It is perfectly situated for liverpool city centre. Clean & staff are so friendly. Its is in a safe, quite area of liverpool but still at the centre of everything. Every time we visit liverpool we stay here. Wouldn't go anywhere else. It has everything we need.

  • 5/5 Lisa B. 1 year ago on Google
    Myself and my friend had a lovely stay here last weekend. The staff were very friendly and helpful. The apartment was lovely and clean. Comfortable bed. They offered us a discount on our next stay. My friend lost a ring and they have offered to post it out to her. Very kind. Would stay again.

  • 4/5 Claire S. 2 years ago on Google
    As soon as we arrived the reception staff were friendly and helpful. This is our first time at these apartments although not our first break in Liverpool. The location was perfect and much quieter than other apartments on an evening. They were also spotlessly clean. The terrace area was spacious and ideal to sit out on the evening. The bed was super comfortable and the water piping hot at all times. The room was extremely hot at night as the positioning of the curtain poles made it difficult to open the windows so we resorted to leaving the terrace door open but found this woke us up in the middle of the night as the lively guests arrived back. Also maybe a few extra self catering accessories could have been better but this wasn’t a problem. Overall we had a lovely stay and would return .

  • 5/5 David V. 2 years ago on Google
    My experience from booking over the telephone to departing the Chavasse apartments was first class. The accommodation was central and easy to find, close to the town centre and parking. The check In staff were fun, engaging and professional. A lady called Chelsea and a chap were working that day. Nothing seemed too much trouble at all. The price was also great value for money as Liverpool were at home and prices were sky high. I have no reason to select anywhere else when I return next February.

  • 3/5 Jadeene P. 2 years ago on Google
    Great location and staff are absolutely lovely. Handy to have secure on site parking. We stayed in apartment 38, it was clean, comfortable and spacious, only issue is that it was extremely hot in the room so made for an uncomfortable night sleep, no curtains to block out the sunlight or give privacy in the room, even the tap water in the kitchen was warm. This was the only issue though. Other than that very good

  • 5/5 M S. 2 years ago on Google
    Excellent location, secure parking available at £15 per day. A short stroll to the city centre but in a quiet residential side street. Clean apartment with all amenities required. Friendly helpful staff. Would recommend.

  • 5/5 Mo O. 2 years ago on Google
    Lovely welcome, excellent location ,parking next door stress free. Apartments very clean with all we needed, super big fridge & so nice to find ice for our drinks in freezer. Bathroom did have a very damp smell & bed squeaked on every move but minor issues. Loved it & hope to return. Ladies bring a make up mirror!

  • 5/5 Avril M. 2 years ago on Google
    Clean and comfy, great location and had everything we needed. I can’t thank Rachelle enough for sourcing decorations and helping to decorate our apartment. She was always available for me to contact and she went above and beyond which really made the difference! Thank you ❤️ Our only niggle is that the apartments get so hot and because of where the curtain rails sit it’s really difficult to get the windows open fully. But that’s it!

  • 5/5 James P. 2 years ago on Google
    The location of the apartment was excellent, within walking distance of all major attractions.

  • 5/5 Rowena L. 2 years ago on Google
    The apartment was spotlessly clean and modern and well-equipped. It was right in the middle of everything - you can easily walk to all attractions, but it was so peaceful and on a quiet road. Only thing I missed was a second pillow but then I probably just should have asked for one! The staff were really friendly and welcoming - I honestly can’t fault this place!

  • 5/5 Mark R. 2 years ago on Google
    Absolutely perfect. Every single person on your team is excellent, helpful and friendly. Amy deserves special mention and did everything she could to make my stay welcoming including a lovely cuppa. I like your coffee bar area (opening soon), parking help, and lovely clean appartments with secure access. Plus waterfront, conference centre, shopping and bars nearby whilst being in a converted dock building beside a quiet residential area. Could not be better

  • 4/5 Tracy K. 2 years ago on Google
    Apartment was lovely, clean and spacious for the 4 of us. Well looked after and accommodating. Great location, central to everything you could possibly want or need.The only thing we had a problem with was the beds. They were very uncomfortable, all of the mattresses seemed to of had their day. Springs popping out and sticking into you at every turn.

  • 5/5 Becky T. 2 years ago on Google
    Lovely apartment. Spotless, loads of space. Staff were really friendly and welcoming and go out their way to help. Would definitely return and recommend to family

  • 5/5 elizabeth m. 2 years ago on Google
    Apartments 4 & 5 are lovely & clean Just a few thing’s need added in Number 5 Lamp needed in Living room, Curtain’s also needed in Living room, Mirror in Bedroom, more pillow’s Number 4 Need more Dining Chairs, Hanging Space for 6 adults was limited but once asked for a Clothes rail it was brought straight away. Staff were excellent, Nothing was a hassle, Got anything wee needed, Defo be back, Great Location

  • 5/5 iain s. 2 years ago on Google
    A very pleasant stay at a well run establishment. Great staff go the extra mile to help. Fine apartments comfortable beds clean and business like. Very close to town but in a quiet street so you get a great nights kip.and park your car if needed Can be hot if it's sunny so leave the windows open when you are out. Thanks

  • 5/5 Lydia T. 2 years ago on Google
    Rented two apartments for a hen do. Really clean. Beds very comfortable. Kitchen had everything a large group needed. Friendly staff. Perfect location!

  • 5/5 NimNim& Pix (Sporty s. 2 years ago on Google
    Excellent stay. - really lovely big spacious apartment. With balcony on the roof top 😊 we had the corner suite. One of the rooms had the en-suite with shower and there was a bath in the other bathroom. Would stay again as great location and literally 5 minutes walk to Liverpool One. Greeted by a lad on reception who was more than helpful. Thanks!

  • 5/5 Jane W. 2 years ago on Google
    We booked 5 apartments for our vow renewal weekend. The staff were amazing… friendly and welcoming. The apartments were a really good size, clean and well equipped. The location is excellent. We will definitely stay here again and would highly recommend

  • 5/5 Marco O. 2 years ago on Google
    From where can I start? Rooms, actually flats are very large size and very clean and great standards. Location is fantastic as it's 5min drive from the station and around there are several restaurants and places to enjoy. I met the owners during my check out and they are simply amazing, great people, full of energy... and I understand why they are successful in their business. I felt at home immediately. Rachel is also great and make everyone feeling good before, during and after the staying period. I cannot wait to go back there again and to enjoy more Liverpool and Chavasse/Town Apt. Ciao. Marco.

  • 5/5 Jeffrey A. 1 year ago on Google
    We have used these apartments two or three times before and find them brilliant. The staff are excellent and very friendly. The location is very good with a short walk, 5 minutes or so, to train stations, the port area, The Cavern, Liverpool One and some excellent bars and restaurants. The apartments are spotlessly clean and well laid out. We shall carry on using Chavasse on our regular visits to Liverpool.

  • 3/5 Sian J. 2 years ago on Google
    Great location to the restaurant in town we chose to eat at and the M&S Bank Arena … walking distance away. Nice idea with the sofa and TV behind a separate wall to the bed. Nice clean bathroom and hot shower. Not too noisy at night due to it not being on a main road, however it was hot and stuffy in our room … maybe something to do with being on the top floor. No need to put the heating on. Had to have the window open for periods so it may not be ideal in spring and summer months! Also, the lounge/kitchen area probably could have been cleaner …. There was some old brown piece of food under the coffee table and some hairs inside a mug in the kitchen cupboard. Reasonable price for what we received for a city though.

  • 5/5 laura j. 2 years ago on Google
    Alex at reception was very welcoming and helpful. All staff we came across were brilliant. The apartment was clean, spacious and close to the town centre. Will definitely book again

  • 5/5 Michael C. 2 years ago on Google
    Friendly, welcoming staff, very affordable, great sized apartment and brilliant location. Would definitely recommend to anyone visiting Liverpool. The only thing I'd like to see improve is the mattress, bit too firm.

  • 5/5 Abi D. 1 year ago on Google
    Staff were very welcoming an cheerful. I was looking for a while to find somewhere that wasn't to far from town with children 13,12,8 and 2. The apartment with balcony was perfect for us all an not far from L1. Great location, quiet surroundings and perfect views of the cathedral and docks! Will the rooms were a great size. Living room and kitchen was a great size to with plenty of room. We had to move the kitchen tables from by the balcony door because my little 1 kept banging her head on the corner of it. We placed to by the living room window which gave the kids a clear space to play around.. Free WiFi an smart TV was great for my elder children. Everything was perfect it was such a great stay, can't wait to stay again!

  • 5/5 Andrew E. 1 year ago on Google
    Staff were engaging and very helpful. The apartment was immaculate. Great layout and plenty space within the bedrooms and sitting room. Ensuite shower was very good. Great water pressure and towels provided. Nice that there was tea, coffee and milk available. Brilliant location and would thoroughly recommend Chavasse Apartments. Will visit again.

  • 4/5 Kasim M. 1 year ago on Google
    Enjoyed a really pleasant stay at this place. Very safe and secure for visitors using the whole code and card key system. The hotel was better than I expected, it had separate rooms for lounging and dining, bedroom etc. Really clean and tidy, lots of windows to let natural light through. Check-in could have been improved as I had to go to a separate hotel to get the key and sign in. The rooms didn't have any AC so sleeping at night was rather stuffy and a 10am check-out seemed very rushed after a late night. A late check out was near enough the cost of another night at the hotel.

  • 5/5 Allen T. 1 year ago on Google
    Staff were brilliant especially Rachelle who went above and beyond to help with a booking 3 years in the making due to covid cancellations. Good location for town and exhibition centre. Room was clean, tidy and spacious and parking was very safe in a secure location. Definitely recommend

  • 5/5 thomasina Hagan (. 1 year ago on Google
    Amazing stay very friendly and accommodating staff. Location was perfect, walking distance to bar street, steak houses, China town, grocery shops, off licences and 15 min walk to Liverpool one. Me and my husband stayed Friday night and we were very impressed with our spacious apartment, kitchen bedroom and sitting room and balcony exceeded our expectations and a a very fair price. We will definitely be back.


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