1/5 Luke S. 4 years ago on Google
My
situation
is
that
I
was
trying
to
cancel
my
membership
due
to
changing
location
alot.
First
I
tried
their
website
but
the
membership
cancellation
page
is
difficult
to
find,
clearly
designed
that
way
on
purpose
-
I
did
find
it
at
a
later
stage
when
I
realised
payments
were
still
going
through.
After
that
I
went
to
the
front
desk,
the
unenthusiastic
woman
who
was
on
the
desk
at
the
time
said
she'd
cancel
it
and
I
signed
a
sheet.
2
months
later
I
realised
2
payments
have
gone
through
without
my
knowledge,
I
tried
calling
the
front
desk
and
a
different
lady
was
helpful
but
said
the
membership
was
still
active
and
couldnt
refund
as
I
recieved
no
email
of
cancellation
as
proof.
It's
also
worth
noting
that
they
will
still
always
charge
you
one
extra
payment
after
cancellation....for
what?
But
corporate
gyms
feel
it's
necessary
-
complete
scam,
dont
give
them
the
benefit.
The
actual
gym
is
alright
if
you're
a
middle
aged
woman/elderly
and
like
doing
zumba
classes.
The
weights
area
is
workable
but
they
took
away
the
functional
fitness
area
which
was
the
only
good
part
of
the
gym
for
my
needs.
The
other
receptionists
are
all
nice
and
friendly,
I
just
ran
into
the
mongo
who
cant
do
her
job.
TL;DR
Gym
cant
cancel
memberships
properly,
owes
me
money
and
is
suited
to
middle
aged
women
and
the
elderly.