Clear Crystal image

Clear Crystal

Wholesale jeweler

😠 I ordered 4 advent calendars and one box of Christmas crackers. 4 boxes of Christmas crackers arrived but no advent calendars. I immediately tried to contact the company but had no luck, either on the phone or by email. Fortunately, I had paid through PayPal and I got my money back and was told to k... People often mention Christmas, Clear, company, order, Crystal, email,


Address

Unit 22, Bury Business Centre, Kay St, Bury BL9 6BU, United Kingdom

Contact

+44 844 877 0363

Rating on Google Maps

3.60 (35 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9:45 AM to 5 PM
  • Thursday: 9:45 AM to 5 PM
  • Friday: 9:45 AM to 5 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: (Spring Bank Holiday), 9:45 AM to 5 PM, Hours might differ
  • Tuesday: 9:45 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: Christmas (12) Clear (9) company (8) order (8) Crystal (7) email (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Andrew H. 6 years ago on Google
    I ordered their Christmas Advent Calendar. It contained 24 items : 8 quite nice Pandora type charms, a bracelet that has now lost a link, a necklace, 2 pair of earrings of no real note, 6 identical green beads, 4 identical red beads and 2 clear beads. My wife asked me if I had paid more than £4.99 on the Market I had been robbed? I actually complained to Clear Crystal but they totally ignored me. My advice is avoid these people they are "Rogue Traders" in my opinion
    2 people found this review helpful 👍

  • 1/5 Janet M. 6 years ago on Google
    I ordered 4 advent calendars and one box of Christmas crackers. 4 boxes of Christmas crackers arrived but no advent calendars. I immediately tried to contact the company but had no luck, either on the phone or by email. Fortunately, I had paid through PayPal and I got my money back and was told to keep the crackers. Poor way to conduct a business, avoid like the plague.
    2 people found this review helpful 👍

  • 1/5 ricky b. 3 years ago on Google
    Their website advertisement said if you order by 20th December, you will receive delivery before Christmas. I ordered on the 20th December and received an email confirming the (two) orders. On the 21st December, I received an email with the tracking information for Whistl. No update after that so I waited but when I rang Whistl today (24th) they advised me Clear Crystal printed off a packing slips but Clear Crystal has not bothered to give the packages to Whistl yet. The Christmas crackers won't be any use now as they won't arrive until next week if at all considering Clear Crystal has yet to even post them. 2 emails sent and no reply I and tried Clear Crystal's phone number (premium) but there is no one answering the calls. Very poor and I would not recommend due to their false advertising. I wish I had seen the other reviews before ordering.
    1 person found this review helpful 👍

  • 1/5 brian S. 3 years ago on Google
    Ordered Christmas Crackers, no sign of them, no reply to email and I see their customer service phone lines are all Premium Numbers. So basically it is a scam to provide poor service and charge you a fortune when you call to enquire/complain.
    1 person found this review helpful 👍

  • 1/5 Joanne D. 3 years ago on Google
    Don't order from this company, the order i received was wrong i have tried to contact them by email and have been ignored everytime also the quality of the product received was nothing like advertised. Total rip off and no chance of a refund as company is totally unresponsive, don't bother phoning the premium rate helplines either as you are charged a fortune only to be told to email them
    1 person found this review helpful 👍

  • 5/5 Denise 2 years ago on Google
    Love this company. Totally reliable and always deliver what they promise. Excellent prices for lovely jewellery and I have received some beautiful free gifts. I have shopped with Clear Crystal for quite some time now and will continue to give them my custom and support. Thanks to the team for always providing a great customer service Denise
    1 person found this review helpful 👍

  • 5/5 Emma R. 1 year ago on Google
    This is my favourite jewellery shop I've order over 20 products and they are very well made plus you get a free gift and its within my budget and the jewellery looks so expensive
    1 person found this review helpful 👍

  • 5/5 munira j. 1 year ago on Google
    I love clear crystal products they are what it looks and great value for the money, very good quality, affordable price, beautiful to wear, I have given out as a present to my friends and colleagues at work and they love it and have also started to order from them. I would highly recommend everyone to order from Clear crystal.
    1 person found this review helpful 👍

  • 5/5 Gail C. 2 years ago on Google
    Everything I have bought I have loved, I especially like the calendars they do great gift. Very impressed and good quality and very good prices
    1 person found this review helpful 👍

  • 5/5 Tricia P. 2 years ago on Google
    This Company & the staff are second to none. This is the 2nd year I have ordered their Christmas Crackers & I am a life long fan. The staff are so helpful & actually listen to what you want & do their absolute best to help no matter what the enquiry . If you want Christmas Crackers & other gifts then this is the company to go to. You will not be disappointed.

  • 5/5 Anne G. 3 years ago on Google
    I love buying from here. Everything that you see on here is nothing like seeing them in real life. The pictures don't do them justice. Everything is beautifully made and well presented. Christmas I brought the Christmas crackers and my grandchildren love them and want me to buy some more ready for Christmas. I brought the mother's day set for my daughter. I can't wait to see her face when she sees her mother necklace. I will definitely be ordering many times and very soon as my autistic grandchildren love them. I've never seen them so excited to open them they say that it's worth the money buying them and I agree with them. Can't wait to see their faces x

  • 5/5 Pauline L. 2 years ago on Google
    The gifts I have got they are well worth the money and will be buying more from them

  • 5/5 GCB 2 years ago on Google
    Clear Crystal is an amazing site with absolutely stunning jewellery the prices are amazing value and with every order you get a free gift and a scratch card with discount off your next order to win what more could you ask for. In the rare occasion in my experience with this site that an issue occurs the staff are amazing with their customer care and will do all in their power to slove the issue. I have and I will continue to fully recommend this site. Absolutely Amazing in every way

  • 5/5 Dorothy H. 2 years ago on Google
    Can't fault this company at all. Right from day one when we chose the colour, we given lots of advice. A big thankyou to Jade in the office and all the team. We are so pleased with our splashback in the new kitchen. Thanks to everyone. We will send a photo when kitchen is 100 per cent finished.

  • 5/5 Jillian P. 2 years ago on Google
    Love shopping with this company,there products are amazing and no matter what you buy you always get a free gift. Always recommend to family and friends x

  • 5/5 Jay A. 1 year ago on Google
    I revived the electric tooth cleaner as a gift for Christmas. Wow, it’s incredible! Highly recommended and even more satisfied that it was purchased from Clear Crystal. I have purchased multiple items from this amazing company so was even more grateful when I knew it was purchased from here. 100/10


Call +44 844 877 0363 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery

Trends



Last updated:

Similar Wholesale jewelers nearby

Last updated:
()