1/5 Alasdair G. 11 months ago on Google
Extremely
disappointed
and
concerned
by
the
response
from
staff
to
a
serious
injury
today.
One
of
our
group
dislocated
their
knee
and
damaged
a
tendon
during
a
football
game.
The
injury
was
serious
enough
to
require
an
ambulance
to
attend
and
receive
treatment
in
hospital.
The
staff
response
to
this
was
utterly
non-existent.
When
made
aware,
staff
left
the
patient
on
the
floor
with
nothing
to
prop
him
up,
leaving
our
group
to
physically
hold
him
up
for
over
an
hour
while
we
waited
for
an
ambulance.
No
basic
assistance
like
painkillers,
water,
first
aid,
shielding
from
the
wind,
or
other
care
was
offered.
We
weren’t
even
given
the
courtesy
of
a
member
of
staff
waiting
with
us
for
the
paramedics
to
arrive.
At
some
stage,
a
member
of
staff
turned
up
cheerily,
dropped
off
a
defibrillator
near
the
patient,
warned
us
not
to
lose
it
because
it’s
worth
a
grand
and
vanished
about
30
seconds
later.
When
paramedics
did
arrive,
our
group
was
again
left
with
NO
support
while
the
patient
was
given
morphine,
lifted
into
a
chair
and
taken
to
the
ambulance.
They
offered
no
further
checks
or
assistance
getting
him
down
in
the
lift
or
into
the
ambulance.
One
floor
down
from
us
there
was
a
children’s
party
taking
place.
Presumably
the
parents
trusted
that
there
would
be
adequate
first
aid
on
hand
if
it
was
needed,
given
the
relatively
likelihood
of
injuries.
This
doesn’t
seem
to
be
the
case,
which
is
seriously
concerning
for
a
venue
as
busy
venue
as
this.
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