1/5 Andrianna G. 2 months ago on Google • 12 reviews New
I
visited
Toby
Carvery
Enfield
on
February
28th
at
5
PM
due
to
its
convenient
location
at
the
time.
Unfortunately,
the
food
experience
fell
short
of
expectations.
The
dishes
appeared
to
have
been
sitting
out
for
too
long,
resulting
in
a
dry
layer
on
top.
Despite
scraping
off
the
top
layer
to
find
something
edible,
the
roast
was
only
mediocre.
Moving
on
to
dessert,
I
ordered
a
cookie
dough
brownie
with
ice
cream
and
strawberries.
Disappointingly,
the
brownie
was
a
small
square,
accompanied
by
a
large
blob
of
ice
cream,
but
no
strawberries.
Upon
tasting,
I
found
the
topping
to
be
an
unpleasant
mix
of
fudge
and
honeycomb
that
hardened
to
an
almost
inedible
texture
when
chewed.
After
scraping
it
off,
the
brownie
itself
lacked
flavor,
leaving
me
with
only
three
small
bites
before
giving
up.
When
I
expressed
my
dissatisfaction
to
the
waitress,
she
consulted
her
supervisor
but
returned
with
the
same
plate,
stating
that
since
I
had
consumed
half
of
it,
no
replacement
could
be
offered.
Despite
my
disappointment,
the
manager
refused
to
speak
with
me,
and
when
I
requested
her
name,
I
was
provided
with
"supervisor
Ellie,"
though
I
cannot
verify
if
that
was
accurate.
This
experience
left
me
thoroughly
disappointed,
and
I
intend
to
patronize
Toby
Carvery
Whitewebbs
House
in
the
future,
as
it
has
consistently
provided
better
service
and
food
quality.