Worst expirence ever.. i have never been treated so poorly before by a manager in my life.. 4,19,2021.. I ordered a steak and cheese sub with fries, and the manager put my sub roll through the toaster And i very politely told him I do not wish to have my roll toasted due to very sensitive teeth. He then started screaming at me saying we toast all rolls and basically to bad.. I proceeded to explain to him that I have very sensitive teeth and could not eat the bread that has been toasted because of the hardness, he still started to scream and get loud with me and didn't care about my situation..I felt really bad for the two woman working with him they seemed on edge and almost scared of this manager and his bad attitude... I have never been treated so bad in my life by a manager screaming at me because I didn't want my bread toasted. Very unprofessional.. will never be back here..

They were quick. Food tasted good. Just was surprised how little steak was actually used.

I love Charleys! I always get the grilled chicken steak and cheese with the fries. Can't go wrong eating here. Food is fresh made right in front of you.

Everything was clean, lines moved quick and food came out fast. The steak and cheese were great, also the fries. They get 4 stars because the girl who wrapped the subs, constantly was touching her hair! Clearly knows nothing about food safety. We almost didnt try it. I was super happy to everyone wearing gloves but if you touch your face hair or body, it kinda defeats the purpose!

I love cheesesteaks, so husband and myself decided to split a sub and fry for our first visit to Charley's. The sub was a normal size, and looked really appetizing. The fries didn't look super appetizing, but their flavor was great. The sub was just okay, in my opinion. The meat wasn't well seasoned, I don't think of tomato and lettuce when I think of a Philly cheese steak, and the bacon was just typical thin sliced bacon. Nothing special. The fries tasted good but just taking the time to melt the cheese would have made a big difference, as would making the fries more crispy so they stood up better to the toppings. The blueberry lemonade was awesome though! Overall, it was fine for mall food. Probably won't return for more than lemonade but there's nothing wrong with the food, it's just average.

Always delicious and always a pleasant staff. It's nice to see it being cooked. I recommend the large as it's two meals.

Don't expect it to look like the picture, yes I know the majority doesn't look like their picture, but they use the same steak you buy frozen at the supermarket, Steak ums. Very disappointing that a sub cost me $17, didn't taste good and when I got home, I googled the company and found this isn't how their subs are meant to be made. Live and learn, but never again

First time trying the new spot. Had the Philly cheese steak. It was a bit tasty, may try it again. The bacon cheese fries was a little disappointed not enough cheese. The service was great they moved quickly and the place was clean. Will try it again.

I don't think you can get a better sandwich at any chain than the Philly chicken and cheese at this place. The gourmet French fries with melted cheese and bacon is amazing. I used to have to go to Burlington if I wanted this but now there's one open closer to me. Hope they stick around.

I come here multiple times a week as I work in the mall. They are always so kind and professional as well as speedy no matter how busy they are. I am always greeted with a smile and they remember my order every time I go. Go to this establishment!

The staff barely spoke enough english to take my order. The food took upwards of 15 minutes. When we finally got the food it didn't even taste as good as the free sample.

Pretty good sandwiches for a really good price. They also have good combos and fresh ingredients which makes this place a really good one in the food court.

Come here almost every day for lunch always awesome

Fries r always crispy for some reason. Never had a bad experience with the fries ever, in fact i'm always pleasantly suprised because they're always crispy. Yummerz

I love this place. I’m always greeted with a smile, food is always great, fair prices. I go once every few weeks!