7-Eleven image

7-Eleven

Cafe Bakery Sandwich shop Convenience store Coffee store Gas station Candy store Donut shop Atm Grocery delivery service Courier service

Convenience chain offering grab-&-go bites & beverages, plus assorted newsstand items. People often mention store, staff, service, good,


Address

Cnr Burwood Highway & Stud Road Wantirna, 401 Burwood Hwy, Wantirna South VIC 3152, Australia

Website

www.7eleven.com.au

Contact

+61 3 9800 5886

Rating on Google Maps

3.70 (51 reviews)

Open on Google Maps

Working Hours

  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: store (9) staff (9) service (6) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Simon A. 7 months ago on Google • 127 reviews
    The fella working today 10/10/2023 at 515pm was a legend. Super funny and working so fast to get everyone through. Cheers.
    4 people found this review helpful 👍

  • 5/5 chen q. 1 year ago on Google
    Huge improvement after the change of the ownership, store now is clean and tidy. Staffs are super friendly and helpful, showed me how to use 7-11 App correctly the other day, I saved over $20 bucks and got a free coffee! Wonderful service.
    3 people found this review helpful 👍

  • 5/5 Shikhar C. 2 years ago on Google • 131 reviews
    Update: The service has been a lot better after the new management took over the place. Never had any issues since. Old review: You have locked in a good price on the app right before the fuel price goes up, but good luck actually using it because every single time I go fuel up their unleaded pumps are out of order. Could a coincidence once or twice, but it happens every single time.
    1 person found this review helpful 👍

  • 1/5 Muzzy M. 1 year ago on Google • 6 reviews
    Used to have the best staff here. I dunno what happened but this 1 new staff female, interrogates and never considers customer's priorities and issues upfirst and foremost. We've made a complaint about the milk tasting quite off on their new smoothie machine she insisted 'impossible' making us (me and my partner)feel like thieves. Never to return.
    1 person found this review helpful 👍

  • 1/5 grace z. 1 year ago on Google
    today i bought a slurpee from this 7/11. first of all when i got in i noticed that the regular size has gone up to $1.50 instead of being $1. next thing i saw was that everything is made out of paper; the straw, the lid, and the cup. look, having paper cup and lid makes a bit of sense especially since they are thick and just are there to hold the drink inside. i bought my slurpee, and when i started to drink it i noticed that the straw is a very weak and thinner paper, but i continued since i wanted my slurpee. the straw lasted a good maybe 4/5 minutes. after that, the straw stopped working so i scooped up the slurpee instead, but after another like 2 minutes it broke. there is a hole in my straw now because it broke from the paper being in a liquid.... now in sitting here driving home sad because half of my slurpee is still there and by the time i get home, it will be melted completely. thanks
    1 person found this review helpful 👍

  • 5/5 Anna 1 year ago on Google
    This 7-11 is my favorite place to have a coffee, the place is very well neat and clean and the staff are very well respected and knowledgeable. Love it! 10/10!!!
    1 person found this review helpful 👍

  • 5/5 王超 1 year ago on Google
    I am a regular customer of this store. Recently noticed that the service has improved. Give them a big thumbs up!
    1 person found this review helpful 👍

  • 1/5 tayla w. 2 years ago on Google
    the worker rohith was out the back while i was trying to put gas in. i waited out the front and knocked on the door and still no response. finally he came out and then still took another 5 minutes to turn the petrol on after he said he refused he was going to. he then refused to give the managers information as well.
    1 person found this review helpful 👍

  • 5/5 Charlene H. 1 year ago on Google
    Very friendly staff and fresh lunch options! Last Friday I left the chips that I bought from the store and when I returned this Monday and asked about it, the staff said they put the chips away for me- I didn’t really expect it. Definitely recommending this store:)
    1 person found this review helpful 👍

  • 3/5 Ben Z. 6 months ago on Google • 11 reviews
    (Edited my review) An aggressive Asian Employee working at this station was very impolite to his customers, and not giving us explanation for why we have to pay our gas upfront. So this ended up as a confusion we had about this store a few months back then. I called up lately, the manager explained to me nicely so I knew sometimes you need to prepay because of the insufficient lighting and some other issue (especially at night). I hope that Asian employee is no longer working there because he was so mean. It’s not just me, the other few customers were also unhappy for the absurdity he made with no well explanation.

  • 1/5 Jonita J. 7 months ago on Google • 7 reviews
    Next time when someone turns up answer the door at least to say you are closed . Your note is NOT good enough. Bad service!!

  • 1/5 Daniel S. 6 months ago on Google • 4 reviews
    Poor customer service , confronting and unpolite.The female cashier staff has attitude issue.

  • 5/5 Q L. 11 months ago on Google
    Very nice staff, always smile and helpful, store is clean and tidy

  • 5/5 Shannon C. 1 year ago on Google
    Really clean shop, super helpful staff

  • 1/5 Pooja M. 1 year ago on Google
    This place has gone to worse after change of ownership recently. On every 7th visit you get a free reward chosen in app. But the customer service person charged me half price even though it said free on the activated award.

  • 5/5 yasasa w. 5 months ago on Google • 1 review
    Neat store, convenient store with good range of products, Many pumps, don't need to wait even in a busy time.
    2 people found this review helpful 👍

  • 5/5 Yunlong Shi (. 5 months ago on Google • 2 reviews
    Staffs are pleasant. Coffee is good..Smoothies are yummy
    1 person found this review helpful 👍

  • 5/5 Zoe 5 months ago on Google • 1 review
    Nice display, store is clean, staff is very helpful.

  • 1/5 Khan A. 5 months ago on Google • 1 review
    Coffee machine very dirty and quantity sometime low. Not happy.


Call +61 3 9800 5886 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Free street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery

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