1/5 Paul C. 5 years ago on Google • 18 reviews
This
1
star
review
is
due
to
the
Receptionists
and
not
the
Radiographer.
The
Radiographer
was
professional
and
I
had
no
issues
with
her.
I
called
I-Med
on
Collins
St
at
12pm
to
book
in
a
time
for
a
X-Ray.
I
was
told
that
there
was
no
need
as
I
could
walk
up
and
wait
5-10
mins.
Being
around
the
corner
I
arrived
at
12:10pm
and
was
greeted
by
Abby
at
reception.
She
proceeded
to
take
my
details
and
told
me
to
have
a
seat
as
the
Radiographer
will
be
with
me
soon.
45
minutes
later
I
was
still
waiting
and
saw
2
walk-ins
who
arrived
after
me
go
in
before
me.
I
went
to
reception
and
asked
how
much
longer
I
needed
to
wait.
Abby
by
this
point
had
gone
off
to
lunch
so
another
receptionist
told
me
there
was
a
delay
with
lots
of
walk-ins.
I
did
ask
why
the
2
walk-ins
who
arrived
after
me
were
served
and
she
said
they
had
appointments
when
I
clearly
heard
them
saying
they
had
no
appointments
when
they
arrived.
She
told
me
it
wouldn't
be
much
longer.
at
1pm,
5
minutes
after
I
asked
reception
about
wait
time,
I
was
called
by
the
Radiographer.
I
mentioned
that
she
must
have
been
busy
as
I
was
waiting
almost
a
hour
and
she
told
me
she
only
got
the
job
slip
at
12:56pm
which
was
a
minute
after
I
asked
reception.
Basically
Ally
forgot
to
put
my
name
down
thus
I
was
waiting
for
nothing
and
then
when
I
asked
the
other
receptionist
was
lied
to.
Instead
of
making
excuses
if
the
second
receptionist
told
me
straight
up
Abby
forgot
to
out
me
in
the
system
I
could
have
accepted
that.
After
I
had
the
X-Rays
the
second
receptionist
was
no
where
to
be
seen
and
Abby
was
not
back
from
lunch
so
I
asked
a
third
receptionist
what
happened
and
her
attitude
could
use
a
lot
of
work.
I
do
hope
the
receptionists
get
their
act
together
as
it
makes
the
whole
experience
a
negative
one
which
is
a
shame
as
the
Radiographer
was
great.
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