5/5 Lauren P. 1 year ago on Google
Staff
was
pleasant
and
knowledgeable
from
my
initial
call
to
book
(through
the
front
desk).
My
mom
has
very
specific
accessibility
rooms
and
the
front
desk
representative
was
able
to
answer
all
of
my
questions
regarding
accessibility
(which
is
actually
had
to
come
by,
believe
it
or
not).
Upon
arrival,
check
in
was
a
breeze.
The
team
is
polite
as
a
whole
and
everyone
was
in
good
spirits
making
us
feel
warm
and
welcome!
Room
was
clean
and
comfortable
although
our
automated
blinds
didn’t
seem
to
operate
properly…
unless
it
was
operator
error.
Just
a
note
for
housekeeping
is
there
was
a
previous
guests
Bobby
pin
left
on
the
nightstand,
which
was
a
little
alarming…
in
the
sense
of
how
clean
was
the
room
really?
Visually,
it
was
fine
and
nothing
major.
Things
happen
and
we
understand
but
definitely
something
worth
mentioning.
Additionally,
we
needed
to
use
the
pullout
sofa
and
there
was
no
pillow
for
it
and
only
one
light
blanket.
I
went
to
the
front
desk
and
requested
one
of
each,
to
which
the
front
desk
happily
provided.
Overall,
comfortable
and
nice
overnight
stay
here.
Thank
you
for
welcoming
us!