This review is to commend the customer service I had received from a particular associate on 08/22/2023. I had called ahead to ask if they were pet friendly as I was doing some errands with my dog, Moose. Tara had picked up the phone and said they were, and myself and my dog were on our way. Upon arriving, I was greeting promptly by who else but Tara. She had asked if I was the one who had called in about being pet friendly and asked to pet my dog, which I obliged. Once she was done, she had asked if I needed help with anything (I.e finding an item, inspiration/ideas for Halloween, etc) we had chatted a little bit and she was overall just very pleasant. She had great customer service and she seemed like a really great asset to the Joann Fabric and Crafts store. The store was well supplied and was very organized and neat (prices were still higher than Michaels so I didn’t purchase anything but I’ll think twice next time due to the level of customer service I had received). Thanks for making a great experience, Tara!!

Got a bunch of great items from their 80% off summer selection. Love this place. I don't even sew but I shop for the seasonal merchandise.

We were returning an item that we did not need, and we did not have a receipt. Apparently, they can only return with a receipt, and if not, its going to be a 50% reduced price for the item and paid back as a gift card!! I'm sure the item will go back on the store rack cuz it was unopened! They couldn't just paid back as a gift card for the full price I paid or lookup using my credit card. Never returning again!

Lots to see. Coupon system not easy to use on phone.

The woman who helped me at the cutting counter was so kind and gave great advice when I said I was stumped on an aspect of my project. This Joann was very tidy and had a wide selection with most things in stock. Including lots of after holiday sale itemz!

I had a wonderful experience with an associate the other day. They helped me and my friend out with fabric and gave me awesome tips about sewing, which is something that I have no experience with. They even gave us some different art ideas for future projects. Thanks Taryn!

I love this store for crafting goodies plus awesome items around the holidays.

It was fine not everything I needed nobody around to ask but ok visit