Don't parking here, I parked here as part of my stay with travelodge, my window was smashed I emailed them and got no response they also don't have a contact number and will only respond if you get your insurance to contact them. Its a joke pay for off street parking in what is supposed to be a secure car park was a waste of money and cost me 140 to get my window fixed not worth the hassle.

I’m not one to leave reviews honestly I don’t see the point. But I have to give credit where credits due. After a 6 hour drive from London I wanted to get to my hotel and get to sleep. I had been told that parking was included in my stay at another car park near. When I went to check in I was informed this wasn’t the case. I was directed to Qpark Dale Street and I will be honest I was so frustrated that I was quiet sharp with the staff member Danielle. She took this in her stride and asked me about my journey and I told her everything about the hotel and parking issue. She took care of everything really cheered me up and even wheeled my bags to the hotel for me. There’s going above and beyond but to this girl it was natural like we were friends. Thank you Danielle I hope you got my thank you card.

'Safe and secure car parks' 🤣 we parked our car in one of there Liverpool car parks in February and have been left without a car because of parking it here. 4 windows smashed which we can't afford to fix and Q Car park couldn't care less. AVOID unless you want your car being broken. Disgusting.

If you drive anything larger than a Citroen C1 then avoid this car park, the ramps are too tight and it’s really not fit for purpose, walls are covered in paint from victim cars

And the award for the worst car park design goes to.. Q-Park! Come here if you fancy some challenging driving turns into tiny spaces. Oh yes and enjoy the bumper bash on the way out from the ridiculously angled exit ramp.

Stay away if you have a large car!!! It’s impossible to exit without damage!!!

I recently lost my season ticket which would have cost me to replace. I contacted one of the attendants, Danielle, and she was extremely helpful. She made enquiries with her other colleague, Steve, and thankfully he had found it on the floor next to my car and kept it safe for me. She called me back to let me know. I am so grateful and just thought that I would give them credit for their honesty and their time. Thank you.

First time at Liverpool and right outside the car park, big massive sign saying Hotel car parking for £9 for 24hours, never specify which hotels. At the end of our 2 nights stay, we were charged £46. Very disappointed and ruined our family experience of Liverpool, which would have been a great visit otherwise.

Only £8 for over 24 hours if you get discount ticket from the travel lodge. Make sure you pick this up before you leave!

My daughter and myself parked overnight January 29th.went for car Monday 30th drivers window smashed another driver had also had his smashed..it's cost my daughter 75 excess to have it repaired.garage have told her the frame needs replacing after they have used tool to try get in first..security not there all the time he looks after 2 parks

Easy access from the motorways, East lancs and tunnels. Reasonable rates for liverpool.

Convenient car park and excellent admin services provided by Ben and Heather.

Excellent car park, centrally located. Fantastic service from Danielle and Terry who helped us after we had a flat battery, lovely, friendly people.

Overcharged on prebooking. Don’t do it. Always check on site parking charges. Was charged double the actual cost to pre book over the actual price on site.

Good,clean and safe parking area.Located a few metres from the heart of the city centre of Liverpool.Good choice to park if checking in at Travelodge Central Liverpool.24 hrs parking,you pay £8 (after 60% discount).

I used dale street carpark earlier today and had problems with my ticket. I called the 0151 number and I was helped by a member of your staff. I asked for her name as she was very polite and extremely helpful towards resolving my issue. Thank you danielle ( I hope I have spelt this correctly ) you are a credit to your company. Regards Mr A Lamb.

I’m gonna be honest I’m not a review person I own a garden center myself and if people review me I’m on tender hooks. But I can’t not give credit where it’s due especially cause I’m a bit of a mingebag to park in somewhere like Qpark. I I’m a wedding photographer was late to the venue, I pulled in my battery died I had no jump cables and had to follow the bridal party to the venue straight away. A tall blonde girl asked me if I was ok? I said my batt is dead. She laughed and said wait there. She driver her car opened her boot and jump started mine!!! I asked her name so I could give her a boss review she said no don’t worry! I’m not going to leave you stranded it’s nothing!. So blonde girl about 5’11 I didn’t get her name she if she sees this I’ve got a thank you card and voucher for you. Thank you again you again!

Travelling the country with my jet washing business I use Qpark a lot. I must say in terms of customer service the Liverpool Dale Street tops them all. I was very tired and unhappy to be awake so early. A young lady called Danielle came over to greet me and see if I needed any help. She helped me find the offices I was looking for and was really friendly with a great sense of humour! Always cracking the jokes! Well done Qpark you’ve really made my week!

Just want to say thank you to Danielle for the help she gave me last week. I couldn’t get the discount voucher to work on the machine and got irate. I was gonna be late for an interview. She was so patient with me and sorted everything straight away. Calmed me straight down and made me laugh instead of being stressed. Thank you so much what a lovely girl.

very good secure car park. easy to prebook and easy access.

Good spot for city centre parking. Nice car park, easy to use.

Easy to find and so simple to use. Pre booking and payment - ANPR opens the barrier. Perfect

Love this car park! Really secure and when we broke down in the car park, the two staff members on site at the time were incredibly helpful and helped get our car started. Super friendly and it was really easy to call for assistance. Don’t know the two guys names but we love you!

Although pre booked ,the code couldn’t scan so I had to pay again for the parking. No answer from anyone on the service call that could have helped. So annoying. Waste of money and time. Editing the review to confirm that after I posted a qpark rep emailed me and I received a refund

AVOIDD!!! Returned to our car and the window was smashed and glovebox open this is not a secure car park it is over run by drug addicts in stairwells breaking into cars for there next fix AVOID this car park at all costs.

The only downside is that the electric car charging stations are useless! One of them is faulty for months and the other one is always blocked by people parking petrol / diesel cars at the wrong bays!!

Barrier to get out not great! Prebookings and tickets not being recognised. Help button is behind a metal fob so not obvious to spot if you need help getting out! Today there was a long delay getting out. Awful!

Returned to my car at 5am this morning to find several homeless people in the stairwell slumped with their needles . One shouting abuse at me to get out . Not the secure location advertised and probably explains the reported smash windows. Yes I have emailed You QPark

Would have given 5 stars... But its very tight going up and down the ramps. Apart from that it was very clean well lit and secure... Paid via parking app was a lot cheaper

Ok location but super expensive. I came from Manchester and the new road layout made it awkward.

Pre booked. Followed instructions for ticket but barcode wouldn't scan even with brightness turned up. Ended up paying again. Pre booked a VIP spot as I was in a van, no VIP spots in Dale Street (looked for signs as instructed and no mention of VIP spots) Long Wheel base transit customs only just fit around the corners. Well lit and very clean. Just disappointed with paying twice and dishonesty with VIP places.

Handy for getting to certain parts of town, but not a great car park. The lift never works, it feels quite dirty, and it is very cramped.

Parked there was no issue, great price. Had a bit of sweat with going up and down as its very narrow, so prepare if you have a bigger car.

AVOID AT ALL COSTS - very misleading signage on window advertises hotel parking for £9 but does not state what hotels. When you go to pay they charge you 3x the price. Nobody on duty and intercom button gets no response. Save yourself a fortune and park at the NCP car park 10 metres up the road.

Really hard to get assistance. In terms of season tickets loss, no matter if you have your account number on you, your reg or you are in a extremely urgent situation they wont let you out without paying the daily fee (and then ask for a refund); Too much hassle for a membership that you pay everymonth. I'd be great if they change for reg readers. Carpark is not safe, loads of adicts coming in and out sleeping in the upper floors and kids with skates in the lowers.

Nice car park, but not suitable for vans..... It took me 10 minutes to get into it because too narrow.

Was having a issue with paying in the machine and a member of staff called ste g was there to help. He was so nice and helped us out.

Had Issue with Car starting.. Again.. Made a call to the local team in Q-Park and they attended to sort me out for the second time.. Dave kept me updated on his time of arrival and did not disappoint in getting the car running. Great Service from the staff. Dave Thanks again....

Dan and Steve is literally are the best. I lost my work phone and the two legends found it and have kept it safe and took it back to my place of work for me!!! can not thank them enough!!!!

Excellent facility really clean and safe Steven R the parking host is extremely helpful and professional

I pre booked 5 hours of parking here online. Had a confusing experience when it came for me to leave as I couldn't scan the pre paid barcode at the machine or enter it in. Had to go to leave and then speak to a staff member of the intercom to get it verified. Will not be pre booking here again, system not good enough in this day and age and could be much simpler with the current level or technology available. Otherwise car park clean and tidy and well run in a good location.