Great coffee and friendly staff every time and every Costa

Waited in a small queue whilst the two staff frantically prepared drinks and.........put them in bags for arriving deliveroo or uber or whatever drivers. No one in the store being served. Gave up and left from a by then large queue. No problem in Greggs. Got coffee and a bun.

Toilets could have had a bit more care as not in the best of condition, wet slippery floor

Gallagher retail park.are the best very friendly,the lady's there go out there way to help you

Miserable staff, rude, no idea of customer service. I felt a huge inconvenience. My drink was made wrong and when I commented I just got a shrug and not offered to have it replaced or refunded. I was so embarrassed in front of a line of people I just left.

Your typical Costa coffee, the staff member they served me seemed a bit abrupt bordering on being somewhat rude, so I won't be returning. But the coffee was pretty decent.

The cafe is well run and very clean. The barista who served me (Jenny) was very friendly and personable. I’ll definitely be coming back soon!

Had my first gingerbread Latte 😜 friendly staff

Impeccable service and lovely staff. I come here as a regular and the atmosphere has always been relaxing with plenty to eat and drink. The seating area has also been relatively clean upon every visit. Highly recommend coming at any time of day as you will be greeted with a ‘hello’ and a warm smile :)

I love Costa, and have been to many Costas across the country and this one is by far my favourite. The coffee is delicious, hot, and all the staff and the manager are polite, friendly and professional. If I could give more than 5 stars I would 😁

Nice friendly atmosphere with a bright and open seating area. Plenty of tables available for eating in. Always clean and tidy and the staff are always very pleasant. The long opening hours are also an added bonus and means you're unlikely to get there and be disappointed that they are closed or have yet to open.

Horrible service. Staff told us that we needed three seats to buy food (very rudely) ??!? What kind of stupid policy is that. Left without buying anything. Hope that rude staff gets fired

Quiet and spacious. Good coffee and tea. Could have a few more cosy seats otherwise it feels more like a study place, of which the nearby Uni students have got plenty.

Enjoyed a lovely Americano and a tasty cake,sat and watched world go by surroundings were enjoyable. Lovely atmosphere.

It's a Costa not a military camp. Treat your customers with some respect and don't tell them off for taking a tray away like a child. Going up to a customer and demanding 'drinks?!' Is not how you chat to me. Also next to no food and the fridge doesn't work so my water was right luke warm.

We ordered coffee, a smoothie and a croissant. The staff gave me the wrong smoothie then argued that it was what I'd asked for. They put it right but spilled it all over the tray and didn't give me any butter for the croissant. I usually visit in the week so this might have been an issue with weekend staff.

Some people enjoy drinking coffee with many wonderful aromas made by artisans with the finest roasted beans. What I drank was very hot 150F bitter coffee. Costa was better run when Whitbread used to own it.