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Starbucks Coffee

Cafe Coffee shop Meal takeaway Sandwich shop Coffee store Tea house Tea store Coffee stand

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability. People often mention coffee, Starbucks, drink, service, milk, staff, drinks, ordered, drive, latte,


Address

Unit 2, Island Site, Tile Hill Ln, Coventry CV5 6UA, United Kingdom

Contact

+44 24 7667 3310

Price rating

$$ $$

Rating on Google Maps

4.10 (424 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: coffee (25) Starbucks (13) drink (10) service (10) milk (9) staff (9) drinks (7) ordered (7) drive (6) latte (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Rebecca P. 2 years ago on Google
    They have a drive in but you should expect to sit there for ten minutes. Its best to go round the corner to the one inside the village hotel, they make the drinks better too.
    1 person found this review helpful 👍

  • 5/5 Haq N. 3 years ago on Google
    THE BEST COFFEE. STARBUCKS COFFEE FINDER. Our coffee masters have distilled their years of tasting knowledge down to three simple questions to help you find a Starbucks coffee you’re sure to love. Take our coffee quiz Browse our coffees Sign In Join Now Navigation HOW TO BREW Coffee Brewer Drip coffee is a convenient way to make great coffee. With the right grind and pure water, you can brew a fantastic cup of coffee in a coffee brewer.
    1 person found this review helpful 👍

  • 1/5 Tow E. 1 year ago on Google
    I took my little grandson to here this morning and waited at the front desk to order coffee. There were 4️⃣ employees in the coffee brewing area but all ignored me, I was waited for a minute and left but I came back again to see if it's ok, there was a person at the front desk who was ordering coffee, after my turn the waitress told me to wait for her a minute she'll come back to take my order, I was angry and left. There were not busy at that time, I felt disappointed and racist will never go to any Starbucks again.
    1 person found this review helpful 👍

  • 2/5 Elaine “Lainey” G. 1 year ago on Google
    My friend had ordered a pumpkin spice latte with soya milk, she wasn't asked if she wanted cream but considering it was ordered with soya milk, she thought it wouldn't come with cream. She is lactose intolerant!!! Luckily, she spotted this and returned it to get it exchanged. When I accepted my own drink, I was told that we would have to wait for them to make up some non-dairy cream. Surely this should be readily available as the branch also has drive through customers. I'm glad my friend didn't drink the coffee otherwise we would have been in A&E instead of going shopping!
    1 person found this review helpful 👍

  • 1/5 Sophia P. 1 year ago on Google
    Supposed “night manager” is extremely rude and I have reported her to Starbucks customer care. I came to the drive thru twice and she accused me of asking for free drinks without any proof - no cctv, no headset recording of such etc. When stating calmly that I am extremely confused as to what she is referring to and have never asked for a free £4 drink she continued to tell me “you can’t keep coming round and expecting free drinks.” Extremely rude. Still haven’t received a formal apology. Will be avoiding now and telling my friends and family to avoid which is unfortunate as I was a regular.

  • 1/5 EvelinaM E. 9 months ago on Google
    Nice coffee. Nice place, but... I was there 3rd time and all the tables were dirty with lots of dirty mugs. But coffee is still the same expensive. My daughter suffered later due to stomach problems after your strawberry milk drink. Not sure if I will be back. Definitely the worst Starbucks in Cov

  • 4/5 Danielle R. 1 year ago on Google
    Great, friendly service. Plenty of seating with enough space for a pram. Standard Starbucks, overpriced and average tasting food.

  • 5/5 Bruce Dhillon (. 1 year ago on Google
    I was served by Jasmine, I Ordered two toasties and a Caramelised Macadamia Oat Latte, was reluctant at first as most modern franchises are overrated so knew what to expect on the quality of service and food/drinks, as you'll lose the flavour after a few sips but they'll charge you close to £10, nevetheless, Jasmine was very helpful in providing me with a recommendation, even though it was 1am and I had been driving for two hours, plus this wasn't a latte Jasmine liked herself, the drink was well made flavourful, consistency in taste until the very last sip, that's how it should be. Always give 100% involvement in whatever one does even if it means making a Latte ... Well done. 😆👍

  • 5/5 Liz P. 1 year ago on Google
    A must-try one for the hot days or any day, raspberry cloud with oat milk and vegan whipped cream....so gorgeous x and strawberries and cream frappuccino

  • 4/5 Ferhat �. 1 year ago on Google
    Staff are mostly friendly. Good at cleaning. They have comfortable seats and desks suitable for working. It also consists of spacious facades. There is a 24-hour Drive true service in front of it. There is a parking area for the disabled. They just need to improve on sound.

  • 5/5 Rani I. 1 year ago on Google
    My favourite 24 hour starbucks for those late night cravings. I frequently stop here during midnight drives~ Please never close ♡

  • 5/5 Clay 11 months ago on Google
    What can you say about Starbucks? Great coffee and snacks my only gripe is that with the cost of living it's a little bit out of the range of your average person. I've got a coffee machine and it makes a great cup but nothing near Starbucks which is why it's now a monthly treat and not a daily or weekly treat. Still, love it!

  • 1/5 Will M. 11 months ago on Google
    Used to be fine for what it was, but just ordered a oat milk cappuccino, returned it as it was a cup of warm milk and was presented with another cup of warm milk. Last time I came coffee wasnt exactly fantastic either. Not what you expect from Starbucks so I won't go to this one again

  • 5/5 Arjan S. 6 months ago on Google
    Drinks were absolutely lush. Big thanks to Siobhan! She was amazing, has excellent customer service and a pleasure to talk to. Will be coming back here again

  • 3/5 BALAJI J. 8 months ago on Google
    A regular at this place, mainly due to convenient location. Too busy for their own good ... this was on a Sunday afternoon. Wrong drink made, they corrected it. Maybe they should have a separate till for all the take away orders... feel like people in store have to wait in the same queue as this ordering from comfort of their home!!

  • 5/5 Laura R. 8 months ago on Google
    I come to star bucks everyday and this one particularly because of two staff members who make the most AMAZING coffee +Matchas. Their service is amazing and they are always so friendly! Thank you Liam + Matt :)

  • 1/5 Jack B. 8 months ago on Google
    I ordered an iced latte online with oat milk as i have a lactose allergy and it came with semi skimmed milk. When i went to complain through deliveroo i spoke to the lovely angelica who lied to me about the store being shut and proceeded to tell me it was my fault that i didnt put that i had a dietary requirement so they could be ‘extra careful,’ with my order. I did get a refund on the drink but ultimately i am not impressed.

  • 4/5 Tony M. 2 years ago on Google
    Like most SB it's a pleasant place. Plenty of parking and seating.

  • 1/5 Matthew E. 1 year ago on Google
    Absolute joke, i ordered 2 carmal ice coffees and signature breakfast batch with brown sauce... I got too window of drive in, and they handed me two carmal latte. I'm said order iced drinks not hot they replaced them. And gave me the batch. I drove off the iced drinks, were just coffee, no carmal disgusting, and the put red sauce on my batch I couldn't eat. So, 13 pounds out of pocket, all thrown away.. Complained over email. Never received a reply.. I'll never go to Starbucks again

  • 3/5 Karen F. 1 year ago on Google
    Parking was poor, no spaces available even though Starbucks wasn't full. Customers from other food places must have been using carpark as well. Speed of service not great, had to chase 3rd drink. It had just been left on the side... probably would have been easier to go through drive thru..

  • 4/5 Jane S. 1 year ago on Google
    Great place to meet friends and catch up, staff were polite but it was a bit chaotic at times with all the food delivery drivers turning up.

  • 5/5 Dan A. 1 year ago on Google
    I like this Starbucks for a sit in coffee. There's usually plenty of seats free, and parking is free. The staff make a good espresso coffee though I would like to see a pour over option. It does get a little noisy if the drive through is busy as the store is quite open with hard surfaces.

  • 1/5 Kelly R. 1 year ago on Google
    Absolutely atrocious service, leaving customers waiting ages for drinks having to be constantly asked what I had ordered by two different members of staff. Then being given the wrong size drink that wasn’t what I order neither was it extra hot. Wasn’t offered an apology or a refund. Just dirty looked by one lady on the coffee machine. Really don’t know how you can be so slow when you have 6 members of staff on shift. Absolute chaos, as usual, Really won’t be coming here again as the staff are very unhelpful and unfriendly.

  • 2/5 Corrinne R. 1 year ago on Google
    Visited today for coffee and cake with my daughter. Drinks took quite a while to come, both done and served separately. The main reason for the poor review is based on just how dirty the place is. The tables were all dirty with cups and plates on, the floor was also filthy. Considering I saw 4 members of staff it didn’t seem like cleaning tables was much of a priority. Sofas and chairs look they have seen better days also. Would have to think about going again.

  • 5/5 Varun R. 1 year ago on Google
    I come here every morning to start my day before doing a 12 hr shift im greeted everymorning with a smile and pleasant from Siobhan who is more than happy to make my coffee and help me explore new flavours and different types of coffees as I was a starbucks newbie. It really makes my mornings

  • 5/5 Tom B. 1 year ago on Google
    Spacious and modern Starbucks site with ample seating and a friendly atmosphere. Service was quick and good quality coffee. Table service added the extra special touch.

  • 5/5 Matt Y. 2 years ago on Google
    Great service, amazing connection. I go a few times a week and recently the customer service has been great. The location is good and the coffee is always tasty.

  • 5/5 Rachael P. 2 years ago on Google
    We had a too good to go magic bag. Clean loo, clean shop and lovely staff. My son was so pleased with the items in his bag and he munched his way through a lovely sandwich jack somet which we reccomend, a sausage cob one and a blueberry muffin, i had a ham and cheese. All yummy.

  • 5/5 Jennifer p. 2 years ago on Google
    Staff friendly and they do an amazing Pumpkin spice latte

  • 2/5 Sarah P. 2 years ago on Google
    For the last 2 days ordered Pumpkjn spice latte via Just Eat. Although the sticker says its PSL there is no pumpkin spice taste at all. Not enough syrup or none at all?

  • 4/5 Tash R. 2 years ago on Google
    Nice place, pricey like Starbucks can be. Kids playing with the doors which was frustrating, shame the staff didn't feel comfortable talking to the parents - appr kids will be kids. Would go again.

  • 4/5 JackFrazzle27 _. 2 years ago on Google
    Coffee was different for this location. Ordered a strong espresso and I got a weak, bland tasting drink. But my children loved the frappuchino.


Call +44 24 7667 3310 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Vegan options
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ No-contact delivery

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