Absolutely poor customer service from yosha. yosha made assumptions and profiled me and my family when approaching for assistance with bookings made online. Yosha was very rude and confrontational. Seemed as though she did not like our appearance Thank you faz for being considerate and handling our situation with understanding and efficiency! Heads up after 10pm if you look under 18 you will be asked for ID. Although not stated on the website.

The cinema is well situated with plenty of helpful staff. The screen I visited had comfortable seats, with the sound at a reasonable level and so far a pleasant experience. However, the cinema toilets were somewhere between appalling and utterly disgraceful. Just on the basis of that, the place should be shut down. I am not in a position to judge whether the local clientele comprises of neanderthals, but if the cinema is aware who their customers are, they should ensure regular inspections to provide hygienic facilities.

I really love this place and I go there almost every Saturday with my daughter she absolutely loves the salted popcorn it is so good, the place has changed so much and each time it improves it just amazes me more but one thing that I do not like and that I think that they need to improve is the drink machine as the coke tastes so bad!! It tastes like water and also you can’t get a refill 🤧🤧I get really thirsty so yea and also the bathroom, overall it’s good and usable unlike other places and also the part that me and my daughter love is the seats , they are so so so so so good and comfortable I could stay there forever but another thing is that the tickets are never available and the only tickets available is the bad rooms I love the big rooms and all the rooms I feel like the workers are so talkative to each other and always know what’s going on wherever they are such a good service and they provide everything so so so quickly like in 1 minute or even less they have your order!! Overall it’s so good the best I highly recommend if wanting to watch a film with amazing popcorn and amazing seats!!

Nice comfortable, reclining seats gives you a feeling of being in your own sitting room. You can get food on the way in as you buy or pick up your ticket, and if you don't wish to take food in, there are many places to eat within and just outside the shopping centre. The movie experience was really good and the cinema was clean. The staff was also helpful and professional. Will definitely go there again.

People.serving at till.are a little slow and not as attentive as they should be. You have to preordained at the front in the touch screens and then take your order recipes to the people serving. Not sure of the benefits if any doing it this way. Never experienced the reclining seats at vue and was really impressed. Electric recliners and even reclined people can pass. Love the tables that are in front to place your food and drinks. Parking is covered if viewing a film and can be validated which is a great bonus. Clean toilets that don't stink. Good experience overall.

I visit this cinema quite often. The selection of movies is quite good with the new releases, kids' programs as well as foreign cinema. The ticket price goes from £8.99 to 10.99 (on-line or via app). The refreshments are a little bit pricey but on a occasion of visiting the cinema it's still fine. Beware of uncivilised, selfish and inconsiderate visitors talking, checking their phones every 3 minutes, and making a noises with wrappings of their snacks.

Good reclining seats. The theatres are clean. The sound system is good. Best of all, you can claim 4 hours of free parking in St George parking.

Seats could be cleaner, but overall quite a big Cineplex with good food and drink options