Bentley & Skinner image

Bentley & Skinner

Jewelry store Jeweler Jewelry designer Jewelry repair service Jewelry buyer Goldsmith Jewelry engraver Jewelry appraiser Pawn shop Silversmith

One of the Most Reviewed Jewelry designers in Westminster


Address

55 Piccadilly, London W1J 0DX, United Kingdom

Website

www.bentley-skinner.co.uk

Contact

+44 20 7629 0651

Rating on Google Maps

4.70 (64 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 5:30 pm
  • Tuesday: 10 am to 5:30 pm
  • Wednesday: 10 am to 5:30 pm
  • Thursday: 10 am to 5:30 pm
  • Friday: 10 am to 5:30 pm
  • Saturday: 10 am to 5:30 pm
  • Sunday: 12 to 5 pm

Featured Reviews


Frequently mentioned in reviews: ring (18) Bentley (17) Skinner (17) service (15) jewellery (13) recommend (11) highly (10) Lola (10) experience (9) helped (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Stephen W. 2 years ago on Google
    What more can I say.....The whole experience, from first talking to the managing Director and his team, through to discussions regarding making a bespoke piece, as well as re-modelling the pendant was first class and was one of the best I have had in my experience of buying (as well as re-designing) pieces of jewellery for my wife. the team working there, are a credit to the company, in their knowledge as well as their customer service and workmanship, so please pass on my thanks again to them. I would highly recommend Bentley and Skinner for stunning antique jewellery and bespoke design service and will be my "place to go" in London for Faberge and jewellery best wishes Mr and Mrs S
    2 people found this review helpful 👍

  • 5/5 Sanjeev A. 10 months ago on Google
    We’ve been purchasing, redesigning, and repairing jewellery at Bentley & Skinner for over 10 years now. They’re a quintessential British Institution - reputable, honourable, honest, courteous, helpful, and yet … low key! Two years ago, we were interested in buying and also redesigning some jewellery. We got introduced to Lola Rafieva. From that first visit until one last week, our interaction with her has been nothing but most pleasant, helpful, and informative! Not only does Lola reflect traditional values of B&S to the letter, she is also a highly qualified jeweller who knows her craft, is a thorough professional, and goes that extra mile in courtesy and follow-through that differentiates good service from a great experience. We are only ever comfortable now when buying jewellery from B&S and in particular, when we have Lola Rafieva helping us. We were very happy and satisfied with her advice on how best to maximise value of the jewellery, her suggestions on possible designs, and the final results - each and every time. It’s been a real pleasure.
    2 people found this review helpful 👍

  • 5/5 Emily L. 10 months ago on Google
    Bentley and Skinner is a gorgeous store in London selling magnificent antique jewelry. I recently purchased a gorgeous emerald ring from them. I worked with Lola who was simply marvelous. She responded very quickly to every question I had and guided me through the process step-by-step I had seen the ring on a trip to London, but did not purchase it until I arrived home in the United States Purchasing from overseas is not the easiest thing, but Lola made it almost seamless . I cannot recommend this store highly enough if you wish to purchase gorgeous antique jewelry.
    2 people found this review helpful 👍

  • 5/5 Alan O. 7 months ago on Google
    We had a great experience picking out an engagement ring in Bentley & Skinner recently. The whole experience was enhanced by the knowledge, friendliness and helpfulness of Bosco who helped me on multiple visits. I’d highly recommend his services and Bentley & Skinner
    2 people found this review helpful 👍

  • 5/5 Ulrik L. 11 months ago on Google
    Great experience and best service from Alexander. A wunder full store with the most beautiful jewelry and silverware.
    2 people found this review helpful 👍

  • 5/5 Lynn F. 1 year ago on Google
    I would highly recommend Bentley & Skinner for valuations or jewellery. I left it up to the expertise of Gregory and Ilias, and they did a wonderful job, helping to create lovely pieces that fit my taste and style. Thank you!
    2 people found this review helpful 👍

  • 5/5 Mo N. 2 years ago on Google
    I was looking for a wedding ring and Bentley & Skinner were recommended by a friend. I wanted a beautiful dress ring but have very small hands so finding the right cut and fit could be tricky. Lola was absolutely amazing. She was so helpful and friendly and it felt as if she was a dear friend helping me to choose. We discussed stones and colour and she picked out a selection for me to try, but sent me a photo with them on her little fingers to mirror the size of mine so I could see how they could look. When we arrived at the shop she was super attentive and her selection was spot on. I chose the most beautiful ruby ring that fits my hand perfectly and I love it. Highly recommend visiting Bentley & Skinner, they were perfect.
    2 people found this review helpful 👍

  • 5/5 Taj G. 1 year ago on Google
    Reg helped us to create a bespoke engagement band as my husband wasn't happy with the original band, and also to create a bespoke eternity wedding ring. The prices weren't cheap but they were beautifully made with exceptional craftsmanship and we enjoyed the personal service. Thank you!
    1 person found this review helpful 👍

  • 5/5 Michelle B. 8 months ago on Google
    What a pleasure to pop into Bentley & Skinner again who very kindly restored my eternity ring. Fabulous pieces as always and impeccable service.
    1 person found this review helpful 👍

  • 5/5 J 10 months ago on Google
    A treasure trove, one of the U.K.’s finest jewellers - beautiful antiques, and handcrafted pieces, a welcome break from the bland carbon copy jewellery found in some of the mainstream Mayfair boutiques. Outstanding customer service from the charming Jessie. Can’t recommend more highly.
    1 person found this review helpful 👍

  • 5/5 Joseph G. 7 months ago on Google
    I recently had a signet ring made and engraved by Bentley & Skinner, and I couldn’t be more thrilled with the results. The quality, craftsmanship, and attention to detail exceeded my expectations. The ring is truly a work of art. I highly recommend their services to anyone in search of exquisite jewelry.
    1 person found this review helpful 👍

  • 5/5 Julie C. 1 year ago on Google
    My experience at Bentley and Skinner was exceptional from the moment I stepped through the doors until I received my lovely gold signet ring. Julia Westerman was professional, very knowledgeable , helped me make my decisions and was a very nice person to work with. The delivery process to the US was straightforward and I look forward to my relationship with Bentley and Skinner in the future.
    1 person found this review helpful 👍

  • 5/5 Pauline J. 1 year ago on Google
    A wonderful jewellery store, nothing is too much trouble and they have some amazing pieces. I have bought several beautiful items but also had a signet ring made for my sons 18th and some repairs. The staff are fantastic and very knowledgeable and friendly.
    1 person found this review helpful 👍

  • 5/5 Emmanuel G. 2 years ago on Google
    There is service and then there is Bentley and Skinner service. Lola Rafieva was amazing in helping me “design” a special piece for my wife. Nothing was too much trouble and her advice was always amazing. An incredible experience from start to finish. Thank you for all your help and amazing talent.
    1 person found this review helpful 👍

  • 5/5 Linda S. 2 years ago on Google
    I purchased a ring over the internet from Bentley & Skinner. Lola Rafieva was my contact. She was wonderful! Helpful, knowledgeable and an excellent communicator, which is so important when wiring money to another country to someone you’ve never met for something you’ve never actually seen! The process was seamless, her knowledge of international shipping/customs was invaluable, and the ring is absolutely gorgeous😍 Highly recommend!!
    1 person found this review helpful 👍

  • 5/5 Benjamin G. 2 years ago on Google
    I approached Bentley & Skinner to design and craft a bespoke ring. I had general ideas of what I wanted, but associate Julia helped me figure many details that helped crystallize my dream. With her and the goldsmith’s expertise, patience, and insight, I now have a stunning piece to last a lifetime. 5 stars, can’t wait to work with again.
    1 person found this review helpful 👍

  • 5/5 Florence B. 2 years ago on Google
    My husband ordered online a pair od turquoise and diamond drop earrings made by Bentley & Skinner. They shipped home in Switzerland (saving VAT) to our full satisfaction. The color of the turquoise are perfectly matching and can only recommend the professional service provided.
    1 person found this review helpful 👍

  • 5/5 Oscar R. 2 years ago on Google
    I took my wife’s engagement ring for valuation. Lola provided a great services, very professional, and the communication was very fluent during the valuation process.
    1 person found this review helpful 👍

  • 5/5 Santi D. 2 years ago on Google
    I recently took a ring to get a condition report here - the service was outstanding particularly by Lola who provided exactly what was required as well as being indepth and a clear explanation of the condition. Would highly recommend.
    1 person found this review helpful 👍

  • 5/5 Tara D. 3 years ago on Google
    One of the best jewellers in London. They have a long history of producing both fine jewels as well as selling antique and vintage jewellery of the highest quality. The service is top notch - I have dealt with Mr Vaja and Mr Penfold in the past and they make you feel like a princess. Excellent after-care, re-sizing and repairs. If you are looking for something unique or special this is the place to visit.
    1 person found this review helpful 👍

  • 5/5 S F. 1 year ago on Google
    Visited this store to order two custom made signet rings. The gentlemen that helped us to select the model and customize was extremely helpful and welcoming. Will come again for other custom jewelry requests in future.

  • 5/5 Sunita D. 1 year ago on Google
    Extremely high quality repairs and superb customer service, I could not be happier! Thank you Reg and team, I am one very happy lady.

  • 5/5 Kim M. 2 years ago on Google
    A truly fabulous shop, beautifully laid out and immaculate, the staff are excellent, customer service is faultless and their stock is just out of this world, if you are after a top quality piece of antique jewellery this is the store to visit.

  • 5/5 Alexander C. 2 years ago on Google
    They have a wonderful selection of jewellery. They created a very welcoming atmosphere, and they helped me pick a gift that was greatly appreciated.

  • 5/5 hayley m. 3 years ago on Google
    A wonderful and extremely personable experience. Beautiful earrings will definitely purchase from them again, highly recommended.

  • 5/5 Sophie A. 3 years ago on Google
    The most beautiful jewels. Very welcoming, experienced, efficient, talented and knowledgeable staff. They make the whole process an absolute joy. Can't recommend them highly enough.

  • 5/5 Sogol M. 6 months ago on Google
    Bentley and Skinner was recommended to me by another jeweller for same day repair, and to say I am impressed is an understatement! I went in at 1030am to get a diamond ring repaired and they had it ready within an hour! I was a bit nervous going to a new jeweler but i felt at peace the moment I walked in and was helped. I am pleasantly happy with the service and work. Thank you thank you!


Call +44 20 7629 0651 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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