Lake County Health Department and Community Health Center image

Lake County Health Department and Community Health Center

Bar Community health center Public health department

😠 My daughter has been on the Suboxone program to stay drug-free for about 4 to 5 years. She is constantly having to call her doctor for a refill then doctor said she will do it but she never sends it in. This is a life and death situation. I don't want to lose my daughter. Do you know of any other do... People often mention waiting, doctor, people, wait, hour, room,


Address

3010 Grand Ave, Waukegan, IL 60085, United States

Website

health.lakecountyil.gov

Contact

+1 847-377-8000

Rating on Google Maps

2.90 (64 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 am to 8 pm
  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 8 pm
  • Friday: 8 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: waiting (7) doctor (6) people (6) wait (6) hour (6) room (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Beth L. 2 years ago on Google
    My daughter has been on the Suboxone program to stay drug-free for about 4 to 5 years. She is constantly having to call her doctor for a refill then doctor said she will do it but she never sends it in. This is a life and death situation. I don't want to lose my daughter. Do you know of any other doctors or facilities that can take care of her? She is currently under the care of Dr. Beth Dunlap. She is not working out as far as refilling prescriptions maybe she has too much on her plate to handle.
    8 people found this review helpful 👍

  • 1/5 Jeanine B. 1 year ago on Google
    I did not like the fact that one of my good friend who has a mental illness like myself was talked to by workers with attitudes and yelling, as well as not listening to what my friend was trying to say to workers. She is over weight and has bad knees and I don’t even think her medical doctor is doing what he should be doing dis regarding things she needs to be done with her health. Very angry people at the lake county health building yelling and not listening to her when she was trying to talk to someone about very important things. She has a good attitude and a very happy person. She probably wanted to talk to a worker just to be nice and she is a big talker and they were not working at a professional level.
    7 people found this review helpful 👍

  • 1/5 Sagote 2. 1 year ago on Google
    Too many people working here and to make an appointment is just a general number, it takes hours for them to pick up the phone and most of the staff are no even Doctors They are practitioners and if you have an insurance they also require income proof. Is very sad that a beautiful building is not manage properly. Definitely I will change my children providers.
    5 people found this review helpful 👍

  • 1/5 johnny b. 2 years ago on Google
    Poor professional service of doctors .They are very dismissive of pains and many concerns that you might have. Also they are very lazy and any walk in dental tooth extractions they don't feel like doing !!! My girlfriend went up there wanting her tooth pulled she was refused .She never got an decent explanation for why!!!! Don't ever get Omar Cockey as an dentist ever!!!! I would give zero stars if I could!!!!!
    5 people found this review helpful 👍

  • 1/5 Adrian S. 1 year ago on Google
    Terrible service. My son had an appointment at 9:30 for a covid test and we arrived at 9:00 to begin with, they kept us in the car for 35 minutes if I didn't call them because they forgot to dial. After another 30 minutes for the nurse to come, after another 20 minutes for the doctor to arrive, well, they gave us number 12 and we still had to wait for the information sheets, and that was because I told the nurse that I had to pick up a family member at the hospital. If not, imagine, but hey, I'm not complaining about the service. My problem and I think everyone's is that they take too much time
    4 people found this review helpful 👍

  • 3/5 Bryona H. 5 years ago on Google
    If you're waiting for the Doctor's office expect a minimum of a 35 minute wait to be called in. It can take between 1 hour to 3.5 hours to get things done. I once spent 1 hour and thirty minutes in the waiting room, one hour waiting for the doctor in the examination room, another hour for the doctor to return to the examination room, and the last hour to schedule another appointment and receive a medical script in the waiting room - I haven't been recently, I hope they've improved. This occurred a few years ago... Their Mental Health Department seems a little better, although you want to make an appointment ahead of time. My friend, had to wait three months to see a psychiatrist. She also enrolled to see a therapist, however, she went one day, sat around for about twenty minutes, but the Therapist hadn't come in that day. The office had not to bothered to inform her until she got there and waited. She had walked there and then she walked back without seeing her therapist. It was disappointed and she hasn't been back - this took place in Spring 2018. It is disorganized, but the services are the best you can receive without a lot of referrals and jumping through hoops in this area. If you have the patience, I recommend it. If you're desperate for help, go there! If you can wait, go there! If you're an impatient person or on a schedule, find other options... I've seen individuals harass the staff, the results are not pretty. It's worth anyone's time to get angry about it - be prepared to wait or don't go at all. I read some other reviews and I believe the file errors can be attributed to organization issues and disorganized personnel. I have never experienced discrimination there, but I am a person who is rarely discriminated against. So, I can't tell you anything, but my own experience. Well, hope this helps!
    4 people found this review helpful 👍

  • 1/5 Bertha C. 1 year ago on Google
    They forgot to send my prescription to the farmacy ear infection sore throat pain bad dr and superviser not doing there job good to many mistakes bad service im calling today to ask for my prescription been with pain all weekend controlling my pain with pain killers
    3 people found this review helpful 👍

  • 4/5 Amanda E. 2 years ago on Google
    The reviews here scared me but I came for myself and had a great first experience. Front desk and staff were nice and helpful. Dr. Carolyn was awesome! She was thorough and attentive.
    3 people found this review helpful 👍

  • 5/5 Connie R. 2 years ago on Google
    Can not believe How the staff treats people ...Very Rude . .Not n.o one person should be treated like they treat people.they need some one to try to make a appointment call this localization and e for there self. How theyarethe staff treats people unbelievable The phone is unavailable at all times during the day what can of service is this
    3 people found this review helpful 👍

  • 1/5 Xochilt D. 1 year ago on Google
    This has been by far the worst treatment I’ve had from the county health department. I spent three hours waiting for my son to be seen when I asked inquire about how long it would be. I was told they didn’t have a time frame and I needed to stay in the waiting room I was placed in after asking again how long it would be I was told that they were told I had left and I informed them I was still in the waiting room. We waited for still another hour if you can go anywhere else do so they are not professional in any way, shape or form whenever I had a question nobody could give me a solid answer.
    2 people found this review helpful 👍

  • 5/5 Sal D. 1 year ago on Google
    Looks fairly safe and well maintained from the outside.
    1 person found this review helpful 👍

  • 5/5 Rick M. 2 years ago on Google
    I have had no problems with getting the help I need and the people there are some of the best I've ever come across! There may be a bit of a wait but that is to be expected at any such place as this, I have no complaints whatsoever.
    1 person found this review helpful 👍

  • 1/5 Chris M. 10 months ago on Google
    I have a question for Mark Horner. Your employees maliciously accessed a citizens health records as a means to find personal information to use against them. Thats a personal invasion of privacy. The question is Mark, would you still protect them if they had walked into the bathroom and taken a picture of James while he was doing his private business? You are still acting like James is the offender. Those employees choose to put themselves into James' business, and you are failing to provide transparency and accountability by protecting them. They are criminals and your help makes you complicit.
    1 person found this review helpful 👍

  • 5/5 Lee M. 9 months ago on Google
    I cam in for a blood pressure checkup.vthey had to cancel me about 3 times due to not having a RN or LPN went in 6/14 1pm and the new Nurse ( think her name is Anna) helped me and was very sweet and professional. Lake county needs to hire more Benevolent Employees like her. I knew she was new. But she genuinely cares for People.


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