5/5 Tim K. 2 years ago on Google
Michael's
is
a
local
classic,
great
old
school
vibe
to
the
place,
great
service,
great
people,
and
the
food
is
authentic
and
delicious
up
and
down
the
menu
from
pizza
to
pasta
to
high
end
meals.
One
of
our
favorites.
The
only
weak
link
is
the
online
ordering
system
for
take-out.
It
just
doesn't
work
properly,
and
the
staff
knows
it
and
comments
on
it
every
time
there
is
a
mix-up.
The
ordering
is
quite
easy
from
the
customer
perspective,
but
from
there,
the
restaurant
doesn't
seem
to
receive
the
orders
reliably,
and
communications
regarding
when
the
food
will
be
ready
/
is
ready
are
very
unreliable.
For
example,
sometimes
the
restaurant
has
no
record
of
the
order
even
though
I
have
a
confirmation
email
and
text
noting
the
order
was
received.
Other
times,
I
get
the
text
that
my
food
is
ready
for
pick
up
the
day
after
we
have
eaten
it.
Michael's
is
worthy
of
a
better
system.