Culver’s image

Culver’s

Restaurant Fast food restaurant Hamburger restaurant Sandwich shop American restaurant Ice cream shop Dessert restaurant

Fast-food chain specializing in frozen custard & signature burgers made with Midwest beef & dairy. People often mention order, Culver', custard, minutes, meal, location, burger, wait, cream, great,


Address

2600 N Grandview Blvd, Waukesha, WI 53188, United States

Website

www.culvers.com

Contact

+1 262-521-9339

Price rating

$ $$$

Rating on Google Maps

4.30 (1K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: order (15) Culver' (12) custard (11) minutes (9) meal (8) location (8) burger (8) wait (8) cream (8) great (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ben H. 1 year ago on Google
    Delicious pork loin, they don’t lie about having food that is fresh!
    2 people found this review helpful 👍

  • 2/5 M G. 8 months ago on Google • 8 reviews
    Usually we go to the Culver's on Sunset but occasionally we'll frequent the one on Grandview too. Culver's usually has great food, courteous staff, and are peanut-allergen sensitive. We've had a busy day and tummies were rumbling. We decide to come pick up a meal here and do our usual selection and inform them of the allergen. Now while I know other variables are possible, we really only keep low/no risk foods at home. Our kiddo with the allergen had some of his scoopie ice-cream and within minutes he was covered in hives. He is okay. However, there's a strong possibility his meal was not allergen sensitive like it has been in the past. We're realists and know life doesn't come without risk but it will be a long time before we take such a risk again with this restaurant. We can't know for sure of course but he was fine before ingesting his meal and quickly develop hives within 30 minutes. Reactions do tend to come quick like that. Just a word to the wise to think twice. Hopefully they did their part but we can't know for sure. If someone didn't take it seriously though or was in a rush and didn't make the necessary changes for a safe meal, I hope they think twice too.
    1 person found this review helpful 👍

  • 4/5 Rebecca L. 8 months ago on Google • 54 reviews
    This location gets very busy in the evenings. My last few visits for dine-in were not the best. I have better luck in the drive-thru. During my most recent visit, they didn't have all the toppings for the Chilli Supreme, but no one told me. I went up to the counter to ask for the other ingredients after they brought my food to my booth. They searched, and then told me they didn't have the toppings so that's why I didn't receive anything outside of diced onions. Then when I went up for the kids meal 1 scoop custard, they gave me a number. That seemed unnecessary, and it turned into a mess. I ended up waiting 15+ minutes, because the number they gave me was associated with a different order. They also didn't give the BBQ sauce with our chicken tenders kids meal. I think one error is pretty tolerable and expected in fast food, but three in 1 visit is frustrating.

  • 4/5 Scott H. 2 years ago on Google
    Good fast food. The cheese curds are the best, but they have good custard as well. :-)
    1 person found this review helpful 👍

  • 2/5 thisis h. 2 years ago on Google
    After waiting over 15 minutes for the food. We got it and the order was wrong. The order was not read back to me or shown on a screen. We got the order corrected and hey delivered us a burt sandwich see picture. Poor experiance which is not what were used to.
    1 person found this review helpful 👍

  • 5/5 aaron l. 6 months ago on Google • 54 reviews
    Butter burgers, cheese curds, and Custard. What an amazing combo! They know how to get it right. Don't feel like a burger? They got an incredible fish sandwich and a chicken sandwich that rivals most.

  • 1/5 Elle C. 1 year ago on Google
    The food I ordered tonight was the worst food I have ever gotten from any Culver's location in my entire life. In fact, the food and custard at this location has gotten increasingly worse over the past few months and I'm not sure why...I've lived in the area for a few years and it only recently has plummeted. Tonight I ordered a pub burger basket and a dish of the flavor of the day and a turtle sundae. I did try this burger once before and it was delicious. I waited for 15 minutes in the parking lot for my food to be brought out. I live less than 5 minutes away and drove right home. My burger was cold...like it had been sitting out for a number of hours. I could tell the cheese on it had been melted at one point but had since cooled and hardened. I did order a single patty but it was so thin that it looked like one of the single patties was cut in half and cooked but then was scraped off the grill...it had like a crust on it as if the meat was smeared real thin on the grill. My fries were also cold and had so much salt on them that I couldn't stand it. From working in the foodservice industry I know that just means the fries had been made quite a while before and then salt just kept being added. I would like to know why I had to wait 15 minutes if my food was already done and cold? I would always expect fresh food to be made but especially if I had to wait for it. Another thing that I've noticed the staff who brings the food out doing is holding dishes of ice cream and other things tipped forward as the carry them. They don't hold them upright. When they deliver the custard the dish looks so messy and gross because it's melted and gotten all on the lid and just looks like they don't care. This has happened to me a number of times over the past two months. I'm very disappointed because I've always enjoyed Culver's but I will not be going back for awhile.
    1 person found this review helpful 👍

  • 2/5 teresa b. 1 year ago on Google
    Butter Burger made me ill. The one time I tried the chicken salad it was UN edible because it was so salty.. I have tried several times their custard flavor of the day.. You pay $5 for a pint of basically Vanilla Ice cream. There is barely any other ingredients. Sorry but NO.. I have given them several chances over the last 15 years. Junk food. And if you want ice cream with a lot of extras in it go to Dairy Queen
    1 person found this review helpful 👍

  • 3/5 Eric O. 5 months ago on Google • 11 reviews
    Food was good. Went through drive through, they forgot our silverware for the mashed potato's, forgot my cheese sauce I paid for, and forgot napkins.

  • 1/5 David K. 7 months ago on Google • 10 reviews
    Today went through drive thru and got a Large bag of fries only half full. They have done this several times now. Ordered the cheese curds and they were cold, soggy and not that good. More breading than cheese. Our burgers were not that warm as well. For waiting 15 minutes in the drive thru you think the food would at least be hot when they finally bring it out to the car. This location is off compared to other Culvers. Next time I'm going to have them redo the order instead of accepting sub standard quality.

  • 3/5 Kyle H. 8 months ago on Google • 9 reviews
    The food is always delicious, and the staff is kind and appear to work hard, but take-out orders are consistently incorrect with missing or wrong food. The dinning room smells terrible, and the bathrooms are always gross. Even my children comment on the smell and the gross bathrooms.

  • 5/5 Tom S. 1 year ago on Google • 4 reviews
    I have eaten at a lot of culvers restaurants and this by far was the best meal I ever had and they brought it out crazy fast to. I will definitely come back to this location again. SUPER CLEAN awesome employees!!

  • 5/5 John S. 2 years ago on Google
    Friendly, family oriented fast food type restaurant with large amount of booths and tables. Food is made to order, fresh and very good. I love their butter burgers, salads and fish sandwich (or fish dinner). Fried cheese curds and onion rings capped off with a variety of frozen custard sundaes, shakes and malts round out a very satisfying meal.

  • 5/5 John A. 1 year ago on Google
    The counter professional was Awesome! When she asked what I'd like to order I said I don't know and asked her suggestion? She recommended their number one selling sandwich which I ordered and it was great! She even found me at my table and asked how I liked it?? Thanks fantastic customer care on top of delicious food. Thank you Culver's!

  • 3/5 Jodelynne 9 months ago on Google
    You have to get the smell in the restaurant fixed. It's terrible. It has been there for weeks. It's unbearable. Food was great but the smell in the dining room detracts from everything. We ate outside even though it was wet and had rained because the smell was too bad to eat inside.

  • 5/5 Connie L. H. 10 months ago on Google
    Culver's truly is my favorite fast food restaurant. Always freshly prepared and made to order. Culver's Lemon Ice Coolies with fresh raspberries mixed in are to die for or add a scoop of their famous custard to the mix and you have a Lemon Ice Smoothie. My only complaint is the brain dead teens who work there seem to have a problem with size. I always order a large Cooler and pay for a large Cooler but for some reason when my order is delivered to our car the size of the cup tends to shrink to a medium size cup. Then to make matters worse, they throw out their mistakes instead of giving them to the customer as a courtesy for the inconvenience. Then returning with the correct size order. Only makes sense to me that action would bring the person for many more return visits.

  • 3/5 Steven B. 1 year ago on Google
    The drive through seems to be the stumbling block here. I think people order food which causes long lines and wait times. Drive through should be for only pickup of called in orders and custard orders that can be made quickly. We ordered two bowls of custard. Were given a number and told to pull up and wait. After a long wait and people behind us getting their orders, including food, we went in and inquired. Or order was lost. At least we were given two coupons to make up for it.

  • 3/5 David R. 11 months ago on Google
    Culver's food is typically consistent. Burgers are always good, ice cream is amazing! Staff is wonderful. I would only be critical of this location due to its consistency of not smelling/feeling fresh. It just makes the dine-in experience less pleasant. I will choose drive-in or eat outside. .

  • 5/5 Judi K. 2 years ago on Google
    Staff was friendly and attentive. Restaurant and restrooms clean this evening even after a busy Sunday serving guests. My family enjoys the frozen custard on the menu and this location satisfied our cravings. Great location close to main highway for easy access.

  • 3/5 Christine L. 2 years ago on Google
    I gave 3 stars because we had to change tables twice because of the bright sun coming through the windows. It was very busy, Saturday night. Food was hot. Staff were eager to help my elderly and handicapped friend.

  • 5/5 Mary B. 1 year ago on Google
    Was on tour bus. 46 of us we received fast and friendly service. Food was great.

  • 1/5 Brian C. 1 year ago on Google
    Dont work here. A buddy of mine had a family emergency and was threatened with suspension and "consequences" lmao be happy someone actually wants to work. Its Culvers calm down!! He was making a burger not performing surgery.

  • 4/5 Braden C. 1 year ago on Google
    Good old Culver's. I've been here many times but today I brought my 4 year old daughter for ice cream after a doctor's appointment. The service was great and the ice cream was delicious as usual. My daughter was in heaven.

  • 5/5 Marie S. 1 year ago on Google
    Just love this place! Excellent service Delicious food and Ice cream! Everyone is so awesome 👌

  • 5/5 Vanessa S. 1 year ago on Google
    Cashier was super friendly. Attentive to my 5 year old as she ordered her own food. Food came out very fast and fresh! My daughter loves getting her own custard and a different cashier was super sweet and attentive as well.

  • 2/5 DTC 2 years ago on Google
    Friday 5/13 @ 520pm Dining room was disgusting, tables were filthy, pop area was filthy. We had to clean out own table, the water on pop machine was broke, it stayed on. 30+ people working like Keystone cops in kitchen, they can have 2-3 clean fining area only and still be fine. We love Culver's, but will not be back here.

  • 1/5 Matt W. 1 year ago on Google
    Love this place....but they need to hire a professional cleaning company. The stench is so bad. I will not eat inside again. Makes me worry if the restaurant smells this disgusting what is tgecooking are like.....

  • 5/5 Shelly G. 2 years ago on Google
    Quick and friendly service. Bathroom floors need a deep cleaning!! Food was great. Can't wait for Hartford's new one to be completed!

  • 2/5 Rebecca H. 1 year ago on Google
    Ordered a standard Butter Burger. Somehow ended up with (and I'm assuming got charged for) a double. Not a major deal until I bit into it & the top patty was so rare it was nearly raw. Ended up stripping the top burger out of fear it would make me sick. Other burger ingredients weren't good either. Lettuce was wilted & soggy and the ketchup was so skimpy I had to double check it was even on there. Cheese curds seemed undercooked as well.

  • 5/5 Shannon R. 1 year ago on Google
    Got the shrimp basket and shrimp was VERY over cooked and cold so we're the fries and roll. Ordered a chocolate malt and got the runniest "shake" ever! This is the first time I've had a BAD experience at a Culver's. Pretty disappointing. So apparently I rated this ACCIDENTALLY 5 STARS. THE FOOD GETS NO STARS. SERVICE AND ATMOSPHERE WERE GREAT.

  • 4/5 The D. 1 year ago on Google
    Nice place to eat outside during nice weather. Food takes a little bit too long to get ready, but the wonderful taste of the food remains the same.

  • 5/5 T S. 1 year ago on Google
    I have yet to find a Culver's that isn't exceeding the benchmark for consistency and quality. This one is no exception. Well Done staff what you do matters!

  • 1/5 Andrei H. 1 year ago on Google
    Soda dumped all over the machine and counters. 20 or more cups of ketchup slung all over the counter and wall and every table is thrashed!!! Crumbs everywhere!!! Barely any straws. Smashed fries and food on the floor. Children running amuck. Took “family place” to a new meaning

  • 5/5 B H. 2 years ago on Google
    Always clean and have never been disappointed with food, nice counter girl came around and checked how everything was

  • 5/5 Alex A. 1 year ago on Google
    I almost never write reviews, but today the assistant manager went above and beyond. He was rushing around helping the kitchen staff, helping take orders, and was the first person to rush over when a table that some kids were sitting at broke "nobody was injured". He checked on everyone, offered free ice cream, and was genuine in his concern for their wellbeing and apologetic, made the situation right and ran back over to help the kitchen staff. Even with all that going on the food was perfect, served hot and within 5 minutes if not sooner.

  • 5/5 Amanda A. 1 year ago on Google
    Writing this as I sit and wait for our lunch because I’m so impressed. Waiting in line with my husband and two young children and it took longer than normal waiting in line to order. We get to counter and the customer service from the manager and staff was incredible. We were not upset about waiting but they felt it bad about the wait and made it right. Definitely made our day stopping here to grab lunch! Thank you again!

  • 5/5 Brown G. 1 year ago on Google
    Consistency! Is what you get at Culver’s, you may pay a little more but why not for the same results every time. Staff always has a warmth greeting for you, person’s bringing your food to cars can be a little robotic, but over all you have a great experience from beginning to end. Food is always consistent!

  • 3/5 Russ 6 months ago on Google • 2 reviews
    The response was very quick. The burger was barely warm, and half the fries were a half inch or less. I felt like I was eating a counter clean off. The fries' taste was good.


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Call +1 262-521-9339 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed outside
  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating


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