Arby's image

Arby's

Restaurant Fast food restaurant Meal takeaway Sandwich shop American restaurant Deli

Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes. People often mention Arby', order, good, beef, time, closed, drive, location, chicken, sandwich,


Address

1900 Silvernail Rd, Waukesha, WI 53188, United States

Website

locations.arbys.com

Contact

+1 262-446-9205

Price rating

$ $$$

Rating on Google Maps

4.00 (655 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 11 pm
  • Friday: 10 am to 11 pm
  • Saturday: 10 am to 11 pm
  • Sunday: 10 am to 11 pm
  • Monday: 10 am to 11 pm
  • Tuesday: 10 am to 11 pm
  • Wednesday: 10 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: Arby' (13) order (13) good (8) beef (8) time (7) closed (7) drive (7) location (7) chicken (7) sandwich (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 R F. 1 year ago on Google
    This is the third time ordering here, the first time they were closed in the late afternoon, the second time was pretty good and today 6:30 pm Jan 1 was lousy! The girl at the drive through never said hello, after thanking her she never said your welcome or have a nice day just turned away and left as if I never existed, how disrespectful!!! I don't know how this place stays in business. Always has staffing issues which leads to store closing at all hours. Poor ownership, management and employees. What a waste of prime real estate!
    1 person found this review helpful 👍

  • 1/5 John P. 2 years ago on Google
    When is this location going to close permanently? Every day they close anywhere between 3pm and 5pm. One thursday afternoon I arrived at 4:30pm and was told "sorry we're closed on the drive thru speaker. I said "It says you're open until 7". The lady replied "Nope, we're closed and I'm sure there are other Arby's that are open". I actually laughed out loud. I'm just hoping they close and a different restaurant takes over.
    1 person found this review helpful 👍

  • 3/5 Bjorn M. 1 year ago on Google • 9 reviews
    It's a roll of the dice when you show up if they will be open. Very unreliable hours. The staff is friendly and the food is good. My beef is spending time taking the whole family's order, driving to the store, and be greeted often by a sign (see photo) that the store is closing early.
    1 person found this review helpful 👍

  • 4/5 Kimber K. 2 years ago on Google • 138 reviews
    The employees are pleasant but there is still no dine in. I stopped to try one of the new burgers this time, I'm not impressed. The flavors are there but texture was offputting. I'll stick to juicy bar burgers elsewhere. I do really love the crinkle fries though! Ill continue to visit this location, I just won't get a burger.

  • 3/5 Glenn G. 8 months ago on Google • 74 reviews
    Service was very good; however, I am unlikely to return until my favorite items return. The reason I go to Arby's is for the potato cakes and the chicken cordon bleu sandwich. With the increased prices, I think I'll just stop at the grocery store for a roast beef sandwich

  • 4/5 Matt B. 5 months ago on Google • 71 reviews
    4 stars just because when I went their shake machine was not working (who are they mcdonald's, just kidding) they have the sandwiches that look like jiners, mhm

  • 5/5 stuartwogs 1 year ago on Google • 51 reviews
    Nice and clean location with friendly staff. The food was delicious. I had the gyro and was delicious!

  • 2/5 Am Y. 3 years ago on Google • 39 reviews
    Came here around noon on a Saturday through the drive thru. Ordered two of the classic roast beef meals medium. I was told to pull off to the side because they were waiting for fries. They come out about 5 minutes later and give me the food. Drove about 30 minutes away to eat at a park. I pull out the fries and the containers are not even half full. Nobody was eating them on the way either. Why bother asking if someone wants a small, medium, or large or have them wait on fries just to get short changed. I don’t care how busy you are you still need to give people what they paid for.

  • 5/5 James L. 6 months ago on Google • 25 reviews
    This is THE BEST Arby's that I've ever been to. Fresh crinkle cut fries still very hot from the fryer. The special was a brisket sandwich with bacon & cheddar cheese sauce was so tasty. The sandwich itself looked like it had been in an Arby's TV commercial it was so beautfully put together. Plenty of parking, and includes a drive-thru. It would be my go-to Arby's, but I live too far away in Cudahy.

  • 3/5 Mike T. 6 months ago on Google • 20 reviews
    I like most Arby's, but the employees at this location basically ignored me for the first few minutes while I stood at the counter, and when they did finally take my order, it was as if I was a real burden for them.

  • 5/5 Veronica R. 5 months ago on Google • 20 reviews
    I really appreciate the positive attitude for my ridiculous mac n cheese bite order! Thank you Danneal and crew :)

  • 1/5 Katie T. 7 months ago on Google • 12 reviews
    My husband and I had beef sandwiches last night. Within 30 mins of eating we both felt sick. Stomach pain, vomiting, diarrhea, etc. This is all we had to eat and the kids were fine with the chicken. Please make sure you are heating your beef to hot enough temperatures to kill food borne illnesses. We dined in and the beef was definitely not warm. Doctor said it was definitely food poisoning. We won't be back.

  • 5/5 Chrys G. 10 months ago on Google
    We went through the drive-through and had a few questions and special requests they were awesome. Even at the window they were very nice and friendly

  • 4/5 Jax L. 11 months ago on Google
    Quick to order and brought out our sandwiches very fast. The only bad part was everything was kind of dirty and really sticky.

  • 4/5 jessica g. 1 year ago on Google
    I love Arby's. Too bad whoever bags this stuff cant put in the sauce packets that are requested. I order for deliver often and always request it. Not once in the last 5 times have I gotten any. PLEASE READ THE ORDERS!

  • 1/5 Work A. 1 year ago on Google
    It's not this location's fault, but Arby's Corporation changed the breaded/fried chicken filet recipe recently! The new classic chicken sandwiches are terrible compared to how good they used to be even a month or so ago!!! The new crispy chicken filets that they use in the chicken sandwiches taste AWFUL and has a bad after taste. ARBY'S, PLEASE GO BACK TO YOUR PREVIOUS RECIPE. We probably won't be going to Arby's anymore after they switched the chicken filets, unfortunately.

  • 1/5 stv g. 1 year ago on Google
    The lobby is completely closed. See the pictures. I had to go across town to another Arby's. This one won't make it with just a drive thru. This has been closed so long no one will try coming. It's already a ghost town with maybe 1 worker inside. No lobby and only open a few hours a day for drive thru. You either should shut it down or have a reopening and commit to an open lobby. Arby's in general is better than most of the fast food places around but you won't bring it market.

  • 1/5 Heather L. 1 year ago on Google
    I have called twice about an online order that was placed by mistake. Left my name and number with no answer or call back. My card was charged for something I didn't I tend to order. (If this gets resolved I'm willing to change my rating) until then one star and will not be visiting Arby's.

  • 5/5 J D. 1 year ago on Google
    The few times here, they have 100% got the order correct. The food is quite good for "fast food" as well. Had a bit of an issue with a on line order today. It didnt get to the store. All I had to do was show her my paid order on my phone. No hassle. Made it for me right away and very apologetic a about the mishap. Food was good too. All the condiments added as well. Most places really miss on that slight but important touch. We love the gyro. Keep it up.

  • 2/5 Joseph G. 1 year ago on Google
    Went to stop by to try a rib sandwich. The Dinning room was closed and only using the drive through. I am tired of using the drive through and eating in the car. Went elseware.

  • 1/5 Robert M. 2 years ago on Google
    Dining room closed so no other option than waiting in a Long Drive Thru line . Waited 15 minutes in Drive thru before able to place order. Waited another 5 minutes at the speaker to place order. After all that Received order promptly. However with no napkins or receipt. Hey , I know how to cook . Definitely will make a different choice next time !

  • 5/5 Beth G. 1 year ago on Google
    Very friendly wait staff, delicious menu and good prices. This location is great, just like east Waukesha location. Consistently great! Don't forget to ask for their senior discount!

  • 1/5 Diane G. 1 year ago on Google
    Drove here specifically in two cars to have lunch with my elderly parents. The sign on the door indicates no indoor dining. Too hot and sunny for them to eat out on the patio. Needed a restroom, too. Hope this location can open their dining room again soon.

  • 4/5 Sarah J. 2 years ago on Google
    Had the French dip very good also a mint shake awesome. Ordered two plan roast beef sandwiches reseved beef and cheddars the ones with the red sauce that can't stand but was all the way on the other side of Waukesha before noticing so shared 1 sandwich for dinner. Bummer.

  • 1/5 Victoria M. 2 years ago on Google
    Apparently Arby’s on Silvernail closes at 7 pm NOT 10 like the web site state and also said confirmed by a phone call 1 week ago. Not happy if you are going to post the hours then you should keep them

  • 4/5 Dave J. 2 years ago on Google
    I would have given them five stars if the portions were just a little bit bigger. They are probably the tastiest of the reasonably priced fast food places.

  • 1/5 Arlene B. 2 years ago on Google
    This was the Rueben I got today...do not waste your time or money...I did get a refund but really?..no cheese or sauerkraut...let alone 1 slice of cornbeef on 1/2 the sandwich??

  • 5/5 Monika S. 2 years ago on Google
    Gotta love a clean restaurant! Even the bathroom was tidy! 🙌 Food was piping hot, fries fresh and crispy, and everything was delicious. Hands down one of the best Arby's I've eaten at. Plus, it's real close to the exit from the highway and super easy to get to. Stop here if you're looking for a quick nibble for the road!


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Call +1 262-446-9205 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed outside
  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through


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