VCA Associates in Pet Care Animal Hospital
One of the Top rateds in Waukesha
One of the Top rateds in Waukesha People often mention staff, care,
One of the Top rateds in Waukesha
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Everyone was super friendly and thorough. Shout out to Dr. Greg for being so kind and listening to my concerns! Had a really great experience with all the staff. My Clementine is really thankful for her care too!
We took our dog (Luella) and cat (Titus) to VCA for the first time and it was an amazing experience. The staff was extremely kind, took the time to get to know our pets and gave excellent advice and instructions. Dr. Kim is the best vet I've been to in all my years of pet owning. We are so glad to have made the change and look forward to many years of keeping our pets healthy at VCA.
I have always received the most attentive and compassionate care for my senior dog at VCA. They really do make me feel as if my dog is absolutely the most important dog on the planet!
Our pets have received nothing but the best care from our Veterinarian & staff at VCA. They've always managed to work with us within our budget by finding a variety of ways for us to meet our pets needs when we're struggling financially. Unfortunately, we had to put down my 20 year old feline Luna who was dying painfully from heart failure. He made it 8 months longer than the original prognosis so he was a fighter! The care, empathy & tenderness with which both we & most importantly our cat was treated when the time came we will be forever grateful for. A veterinarian & their staff cannot 'play-act' such a blatant display of love & sadness. Their sincerity helped us cope & feel less alone, & their compassionate demeanor helped calm our cat in the last few minutes of his life. If you want a veterinary clinic that is professional, has a full panel of experts, has all the equipment needed at the clinic to deal with ANY emergency, is willing to work with you within your budget if money is tight & consists of compassionate & dedicated individuals who love all animals (and it shows), then VCA is the best choice you'll ever make for yourself and, above all else, for your pet(s)!
They are trying to keep everyone safe by not allowing people in. When you get there you call in and they come and get your dog. They talk to you then or exchange further info by phone. Worked out well for us. They brought her out when she was done and talked to me then. Explained what was done and what should be done in the furure. Everyone was friendly and polite. My little dog will be going back in March. Also seemed to be cheaper than last vet.😁
We have been going to this clinic for a while for all our dogs, but recently one of them became pretty ill and the entire staff was very compassionate and accommodating. They took all the appropriate precautions and the Doctor was very thorough with what his suspicions were and what tests were needed to give a proper diagnosis.
Was sad to learn that Dr. Toetz is no longer at VCA, however Dr. Centgraf has always been great with my pup. The staff is always willing to do everything they can to get my dog in when she's in a pickle, or if they can't, they're quick about sending the emergency vet the information they need. Everyone's always very kind and you can tell they really love animals here. Prices have always been reasonable as well.
Wish I could give zero stars. Worst care of I’ve ever received from a vet. Long story short, called ahead of my scheduled appointment to tell them my cat was having an emergency. After being seen for *LITERALLY* 4 minutes, we were sent away because they were *closing too soon to help us* (2 hours prior to closing). Staff then had the audacity to stop me and demand payment before sending me and a cat in distress having a life threatening emergency (panting, crying, writhing in pain) 15 minutes across town to an emergency vet. They quoted me over $100 for a 4 minute exam and delayed treatment for my cat, who passed away soon after. Negligent and careless at best. Don’t trust them with anything you care about.