Interior View of McDonald's

McDonald's

Restaurant Cafe Fast food restaurant Coffee shop Breakfast restaurant Hamburger restaurant Sandwich shop

Classic, long-running fast-food chain known for its burgers & fries. People often mention order, time, minutes, drive, service, employees, staff, lunch, fries,


Address

24 McDonald Ln, McElhattan, PA 17748, United States

Website

www.mcdonalds.com

Contact

+1 570-769-7623

Rating on Google Maps

3.80
(190871 reviews)

Visitor Reviews


Frequently mentioned in reviews: order (17) time (13) minutes (9) drive (8) service (8) employees (7) staff (7) lunch (6) fries (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 William H. 2 years ago on Google • 3 reviews
    Edit: just went back today to give these guys a second chance and i got no meat on either of my 2 burgers and didnt open them till i got home. Will not being going back. Original- Pull up to the drive thru at 11:02 the lunch menu was up so I proceeded to order a happy meal for my daughter. The girl stops me and says hold on let me see if we r serving lunch yet? So she finally takes our order we pay pull up to the second window. The guy gives us our drinks and tells us to please park in the one spot because they weren't ready for lunch yet and that our food would be right out. 20 mins later it comes out, I drive away start eating my fries they are cold and soggy. Not happy if I had to wait so long for them to be ready for lunch why does my food taste like it's been sitting for an hour.
    3 people found this review helpful 👍

  • 3/5 Dave R. 4 months ago on Google • 278 reviews
    Service has improved last two times I visited . I've been here twice this week: once the drive-thru once curbside pickup. First time I spent 19 minutes in the drive-thru, third car in line. First car took about 15 of those minutes. Second time, which is now, I've been at the curbside for over 20 minutes. Says my food is delivered bit no one came out. Worst service I've experienced any fast food place.
    1 person found this review helpful 👍

  • 2/5 William K. 9 months ago on Google • 89 reviews
    Might as well go to sit down restaurant for the price and time taken. Waited 15 minutes for a bagel meal breakfast. Then come to find out my coffee cup was leaking from the bottom. Soaked the interior of my vehicle. Very unpleasant experience today. Should have known when there were 6 people ahead of me, Should just leave. Will not return right away to this facility.
    1 person found this review helpful 👍

  • 1/5 Richard E. 5 months ago on Google • 4 reviews
    Absolute horrible drive-thru service, two employees talking to you at the same time, consistently messing up your order, when you add another item they take one away and you keep having to ask multiple times for things to be added. Morning drive-thru workers need to be trained on how to take orders (I know, it doesn’t seem it would be that difficult) apparently.
    1 person found this review helpful 👍

  • 1/5 David Mitcheltree J. 3 years ago on Google
    NEVER going there or to the one in Lock Haven again. Not after the belligerent attitudes from the staff AND the owner. All over the matter of their "pressure plate" system in drive thru. I'm not pulling forward to wait for a chicken sandwich and a small fry just so people behind me can get their meals, also because of a large order "at their counter", and "they will get in trouble if someone sits on the pressure plate too long". THAT'S THE EXACT MEANING OF HAVING A PRESSURE PLATE!! To verify how long it takes for any "one" customer to get their meals. Thom Trippin may be a big name but doesn't mean squat to me. Email he sent THREATENING me, and telling me "I" need to apologize to his customers and his staff for me being stubborn. 😆 Not to mention the fact another email he sent me states from him "anything I say about this situation could end up as a legal battle". Oh yea, I've kept all emails. Your move Trippin!!
    1 person found this review helpful 👍

  • 3/5 finla v. 1 year ago on Google
    5th time being here. Everytime we go in to order food, the floors and counters are always sticky and no one cleans it. There were flies flying in the customer dining rooms last time we went there, who knows it might been flying in their kitchen landing on people's foods. Service is slow and food not always superb, we received cold and old foods been sitting around. Used to be better back then when it first opened. Some employees care some do not. Kudos to those who do a fantastic job.
    1 person found this review helpful 👍

  • 1/5 KEITH H. 1 year ago on Google
    Got a crispy chicken sandwich and small fries. It was disgusting chicken not crispy was overcooked and appeared to be sitting around for hours bun was overtoasted (burnt). Fries were nasty and appeared to have been sitting around for hours or from the day before. Both were not fresh and disgusting will not order again. At lunch time I expected a fresh hot meal and was greatly disappointed. What is the purpose of the app when you have to wait 20 minutes to get an order terrible customer service
    1 person found this review helpful 👍

  • 5/5 Travis P. 3 months ago on Google • 128 reviews New
    Seems like the sandwichs get smaller every time I order Oh and very slow service I order on the app way ahead of time and still get moves to the waiting spot for my order🤨🤨🤨

  • 2/5 Robert R. 4 months ago on Google • 91 reviews
    Waiting for over 12 minutes for my quarter pounder delux meal got it not even freaking hot then order another pie took another 6 minutes to get a damn pie never again

  • 5/5 Richard H. 8 months ago on Google • 76 reviews
    Nice people, fast service. Check out my tiktok channel. loveneverdie0069. Like and follow my tiktok please and share them. Sending love ❤️

  • 2/5 Amy M. 3 months ago on Google • 76 reviews New
    Waited 15 minutes in line. When I got to the window to get my food, I had to wait again because they gave my food to the car ahead of me. Very disappointed the last few times I stopped. Always an issue after 7 :30 p.m.

  • 5/5 ATTITUDE of G. 3 years ago on Google • 57 reviews
    We ordered in the drive thru a bundle pack for the hub and daughter to split. They still ended up fighting over the chicken nuggets anyways lol. Our order was correct, prompt and hot. I myself ordered a large chocolate shake (no whip) and 2 of the limited edition holiday pies. I then drove around so my daughter and I could go in and use the bathrooms. They were very clean and spacious with the exception of one stale that was so tiny I was beginning to feel like I was being punished for something. The Christmas tree was decorated with little French fry box’s. Full hand sanitizer by the doors was good to hit on the way out before eating our food.

  • 4/5 Gina C. 3 months ago on Google • 34 reviews New
    Only use drive thru but, order is direct and the staff are very plessant.

  • 1/5 Meghan W. 5 months ago on Google • 3 reviews
    Tanisha (store something, I’m not sure what she is) is very rude. In order to get respect it must be given period. My Child works at the McDonald’s in Mcelhattan and she today told him to do something because she couldn’t do her job correctly as the person in charge and write down a license plate number so that the employees running the food out, knew which car, which food went to. When he told her that he wasn’t doing what she asked him to do, she immediately got mad and told him he could leave. (My husband used to work there also and he was informed that she didn’t have the right to tell anyone to leave). Anyways, that’s neither here nor there. She’s very disrespectful and I’m not going to put up with her bullying these children. (My son is 15). So I called the 1800 number that they have posted on the door about issues and service and what not. Of course, I didn’t get to speak to anyone. All I got to do was leave a message. Which of course, means it won’t be resolved. So I’m writing this review to let everyone know that the McDonald’s in McElhattan is run poorly when she’s in charge.

  • 5/5 Derek F. 1 year ago on Google
    Excellent service and hard working crew here!! Thank you for working so hard 😁

  • 1/5 Justin K. 2 years ago on Google
    No star experience. Very dirty restaurant. Flies everywhere and dirty drink stations and counters manager was sitting and eating and the crew was slow and confused never come back here again… the McDonald’s in Williamsport is the cleanest and runs efficiently….. clean ur restaurant ur gross

  • 3/5 Ella R. 3 years ago on Google
    Absolutely awful environment to work in. From what I understand since I left there is a new general manager, and the atmosphere has improved. In terms of everything else, food is sometimes skimpy and customer service is....mixed. (Sidney dear, if you're reading this you're doing great.) My family and I got mcflurries from there a couple of days ago, and there wasn't a lot of ice cream in the cups. Not worth the price.

  • 3/5 Brad G. 2 years ago on Google
    We got 2 quarter pounder with cheese and these were the only ones I ever had that were greasy! They appeared to be old as the cheese was dry and cold. Unacceptable!!

  • 2/5 Wayne R. 2 years ago on Google
    The food was good but very disappointed dining area closed had to go through drive-thru and eat in car

  • 1/5 Mike W. 2 years ago on Google
    Today at least the Saturday crew can't compare to the weekday crew. 15 minutes to get through the drivethru Won't bother on Saturdays any longer

  • 5/5 Emma N. 2 years ago on Google
    This is the best McDonald's location I've been too. I've lived in Chicago, Wisconsin, and traveled having McDonald's in different states and this one always has fresh good food and the staff is always friendly. Both of which can be hard to come by. I hope they appreciate their employees because they really are what's making it. Thanks guys!

  • 4/5 Tim B. 2 years ago on Google
    I have never had any problems at this McDonald's. The drive through line moves quickly and they always get my order right. And that's saying alot considering that with most McDonald's if you add pickles to your sandwich, you will stump the chef. 😆

  • 3/5 Kitty Queen c. 2 years ago on Google
    Great friendly staff just slow often and no one should have to wait 20 mins in drive thru. They do mess up sandwiches pretty often in comparison to other. Their staff and convenience in location is why I return

  • 2/5 Pete L. 1 year ago on Google
    Fries were so bad we couldn't eat them

  • 4/5 michael l. 1 year ago on Google
    The food is good pretty much all the time but there is always a long line an takes awhile to get your food an pay an it could have better prices

  • 5/5 Feelin' F. 2 years ago on Google
    The employees are so friendly, and rarely do we have some sort of a mix up on the order. If it happens though, I call and the manager will make sure you are taken care of and that it is corrected then or your next time to McD's

  • 3/5 John B. 1 year ago on Google
    They upcharge you for all drinks. I ordered a medium drink and fries, they upcharged my order to a large drink and fries and when 8 confronted the manager about it, he tried to convince me that I was given medium sized items and then told me I ordered large size items. REALLY??!! I then call the owners (Rippon Family) and left messages but they never called back. ALWAYS CHECK YOUR ORDER AND receipt. HIDDEN FEES!!!

  • 3/5 brion c. 1 year ago on Google
    The food isn't great most of the time. The fries are old and the food is cold. Most of the time pleasant workers tho

  • 5/5 K M. 2 years ago on Google
    They have a separate, easy access RV parking lot with grassy area between lot and main road to walk dogs! They were busy but handled the flow.

  • 5/5 David D. 1 year ago on Google
    Food was as expected very tasty, even though we visited during the height of the lunch rush, the staff went above and beyond to make sure we had a great dining experience. While eating I noted the young man tending the drive in app orders was also tending the dine in counter, and really on top of his game.

  • 3/5 Jared G. 2 years ago on Google
    The employees seemed over worked. They forgot my fries in their hurry. Managment should get them more help. Food was good and hot though.

  • 4/5 Matthew R. 2 years ago on Google
    The bathrooms were exceptional and the delivery was perfect. The buns were fresh and the burger was hot.

  • 1/5 Amanda L. 6 months ago on Google • 2 reviews
    I will not be returning to this McDonalds. While waiting inside for my food my son and I both witnessed an employee(I didnt catch her name but she had bright pink hair) yelling at other employees in the kitchen and treating the young man that was working the front counter extremely rudely. This woman needs an attitude adjustment. No one should be treating people the way she was. Not a single employee here had a smile on their face. They all seemed to be very unhappy and Im sure it’s because of her.
    1 person found this review helpful 👍


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