1/5 Jordan A. 5 months ago on Google
The
1-star
is
only
because
there's
not
an
option
to
go
below
ZERO!
I
arrived
at
the
Des
Peres
location
on
Saturday
around
2:45pm.
I
ordered
through
drive-thru
and
had
a
TERRIBLE
experience
with
the
woman
working
the
drive-up
and
my
order
in
general.
On
the
intercom,
I
ordered
1
roast
beef
and
swiss
well-done
on
the
steamer
as
opposed
to
cooked
in
the
au
jus,
then
1
roast
beef
and
cheddar
well-done
on
the
steamer
as
opposed
to
cooked
in
the
au
jus,
a
large
fry,
BBQ
sauce,
and
a
soft
drink.
When
she
read
back
my
order,
she
failed
to
mentioned
“well-done”.
I
corrected
her,
and
then
she
read
it
back
to
me
again
without
mentioning
“well-done”.
I
asked
her
after
she
read
it
back
a
second
time
if
she
had
taken
note
that
I’d
like
the
meat
well
done
on
the
steamer
and
she
abruptly
cut
me
off
and
loudly
stated
in
a
rude
tone:
“I
just
take
the
orders,
I
don’t
know
nothing
about
how
the
food
is
made.
Pull
around
for
your
total
if
that's
all
you're
ordering!”
I
pulled
up
and
she
said
"Hi"
but
was
uninviting.
She
does
not
look
like
she
wants
to
be
there
AT
ALL.
The
food
was
made
quickly,
but
I
immediately
looked
in
the
bag
and
saw
they
were
about
to
serve
me
THEEE
WORST
LOOKING
FRIES
EVERRRR.
They
were
old,
dark
brown,
VERY
GREASY,
and
were
cold
and
dry
like
they
were
from
the
day
before
or
longer.
It
looked
like
they
took
them
from
the
trash.
I
asked
for
them
to
be
remade
and
they
obliged.
I
received
my
replacement
fries
then
pulled
off.
My
wife
wanted
Chic-Fil-A
so
we
went
across
the
parking
lot
to
get
her
food.
As
we
waited
to
order
at
that
MUCH
better
restaurant,
I
opened
my
food
and
found
that
they
gave
me
2
roast
beef
and
swiss
(missed
the
cheddar),
neither
sandwich
was
well-done,
there
was
ZERO
seasoning
on
the
meat,
and
the
fries
tasted
like
old,
old,
old
fry
oil.
I
got
my
wife's
food
and
then
went
back
into
Lion's
Choice
to
get
a
full
refund
for
my
order.
At
first
they
told
me
that
Todd
Willson
said
to
no
longer
give
out
refunds.
I
can
see
Todd
is
the
one
responding
to
these
reviews
and
attempting
to
save
customers
-
for
what
it's
worth.
They
eventually
figured
out
how
to
refund
my
money,
but
during
this
5-minute
wait
for
my
refund
the
workers
in
the
back,
in
plain
view
of
the
lobby,
literally
were
screaming
obscenities
at
each
other
dropping
“F”
bombs
and
any
other
profanity
you
could
think
of.
This
place
is
NOT
an
environment
for
children,
and
the
food
will
likely
make
you
sick
judging
by
what
I
received
which
I
refused
to
eat.
Trust
me,
the
good
reviews
are
from
people
who
either
got
lucky
on
the
day
they
decided
to
go
there,
or
they
are
in
on
the
ruse.
DO
NOT
spend
your
money
at
THIS
Lion’s
Choice.
I’ll
never
go
back
to
this
location
and
I’m
done
with
Lion’s
Choice
for
good
now
as
these
experiences
are
the
prevailing
ones
I
consistently
have
with
this
brand.
Give
it
a
go,
Todd.
How
can
you
possibly
make
this
right?
You
can't
convince
me
to
even
try
again.
I
think
you
should
suggest
that
corporate
permanently
closes
this
location
or
get
all
new
workers
at
the
very
minimum.