Featured Reviews


Frequently mentioned in reviews: staff (9) hospital (7) care (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 FM N. 8 months ago on Google β€’ 3 reviews
    Complete waste of time. My brother was taken in by ambulance, has been here all day, 8am its 9pm not even seen a doctor joke of a place.
    3 people found this review helpful πŸ‘

  • 1/5 MissK K. 4 months ago on Google β€’ 113 reviews
    The woman I spoke to at 11.49 today rude b.....just transferred the call to urgent care as I needed their number, I was still talking, these older women need their head bashed against the wall, just sitting there with cups of teas giving attitude over the phone.
    2 people found this review helpful πŸ‘

  • 5/5 Narrowboat and Keto l. 3 years ago on Google β€’ 16 reviews
    I had an over night stay in the royal/new cross last night. The care I received was OUTSTANDING and EXCELLENT. Doctor’s , nurses, health care assistant’s and cleaners all extremely pleasant and helpful. The hospital is spotlessly clean EVERYWHERE inside and out in the grounds. I was almost pleased to have visited! Can’t thank them enough. Brilliant well educated and polite and professional staff. Thank you all πŸ™πŸ» Julie Reynolds. x
    2 people found this review helpful πŸ‘

  • 1/5 Eric T. 1 year ago on Google β€’ 3 reviews
    My wife and I where referred by own doctor to a&e. After arriving at 3.45 pm we left at 1.20am. Organisation is none . People direct by eny member of staff acting as little god's. If this is the service we pay for its time everything when private. The government should sack you all. And save money. They are only throwing money down the drain.
    2 people found this review helpful πŸ‘

  • 4/5 Kim W. 1 year ago on Google β€’ 177 reviews
    All staff brilliant. Working very hard to keep lots of patients happy. Not enough of them on shift though. I fear the one's working will become stressed n ill. Security lacking on some wards. Long waits for commode at night occasionally. Dignity very important. Frightened of not being able to wait long enough for one. Bless all of themx

  • 1/5 Inna B. 3 months ago on Google β€’ 22 reviews New
    Dr P. Bangalore (Neurology) is the worst dr ever he sends so many lame appoitnment but at the same time he cancel them what is wrong with you????
    1 person found this review helpful πŸ‘

  • 1/5 Alvina D. 7 months ago on Google β€’ 18 reviews
    What is the point of receiving loads of appt reminders,and then they fail to keep the telephone appointment.what a waste of nhs funds and peoples time.not to mention. They havnt confirmed a cancellation.
    1 person found this review helpful πŸ‘

  • 5/5 Kaelie B. 1 year ago on Google β€’ 30 reviews
    Cannot fault a single thing, they have all been absolutely amazing.

  • 5/5 Mr F. 5 months ago on Google β€’ 5 reviews
    I was carrying out some work at the Mander vaccination centre in Wolverhampton during the week, and was helped by two lovely ladies (Sandra and Alison), and just wanted to say thanks for the assistance. It’s always appreciated when you’re a contractor visiting a lot of sites. All the best.

  • 5/5 matthew o. 1 year ago on Google
    Love this place gave me two beautiful little girls and was very helpful and understanding

  • 5/5 Tracy P. 2 years ago on Google
    Excellent hospital, can not fault them.

  • 3/5 Maria B. 7 months ago on Google
    Depends on what time you go, you could be waiting hours or minutes

  • 1/5 Davinia H. 2 years ago on Google
    Onsite pharmacy poor service. Very slow waited over 30 minutes for a prescription. No one provided an update as to delay.

  • 5/5 William G. 1 year ago on Google
    Except for parking which was terrible everything was excellent, nurses and doctors were exceptional.

  • 5/5 Stanley C. 11 months ago on Google
    Excellent staff, on Durnall unit, went above and beyond duty for my wife, ! πŸ‘

  • 5/5 wrrlykam 1 year ago on Google
    They do a difficult job. It is easy to find fault but thank goodness they are here when we need them.

  • 5/5 Miss W. 3 years ago on Google
    Went to eye clinic at Newcross hospital, a few weeks ago as a walk in patient.... I was seen promptly by staff who were very caring, and understanding. The nurse/s gave me treatment for my eye/s and problem sorted out 5 β˜† treatment thank you πŸ™‚πŸ‘

  • 5/5 Dave L. 2 years ago on Google
    Went for a 20 week scan for new baby Photos of scan were 5Β£ for 1 10Β£ for 3. You can pay card or cash.

  • 2/5 Tony J. 1 year ago on Google
    Appalling waiting times, poor team work, poor communication

  • 5/5 neale w. 2 years ago on Google
    I d like to thank all dr s n all nurses n all canteen staff n staff members at this great hospital for all there hard work in this nhs hospital n 4 the all the good work n care provided to me by u all )))πŸ˜πŸ‘ur all amazing staff ))πŸ˜πŸ‘so helpful friendly n a grt profession u all do ))πŸ˜πŸ‘many thanks to u all for my stay in hospital under ur care ov u all mentioned many many thanks to u all )))πŸ˜πŸ‘n the hard work u all do in this hospital much appreciated by myself n my family to every 1 ov u mentioned a grt future I wish u all ))πŸ˜πŸ‘n wish u all in this review a happy Christmas πŸŽ…πŸŽ„πŸŽΆπŸΊπŸΎn wish u all the best for a happy new year in 2022 πŸΎπŸΊπŸ˜πŸ‘my appreciation to u all πŸ˜πŸ‘

  • 4/5 Terence S. 2 years ago on Google
    So far so good, tell you the full story once I have had my prostate hooked outπŸ™ƒ

  • 1/5 Jaspreet P. 4 years ago on Google
    Sitting here in the waiting room for urgent care. Asked how long was told everyone here is in blue so can take 4 hours. As we wait no tv with wait times working. On top of that there is this long high pitched continous beep. Not sure how this is supposed to calm someone who is already in so much pain. #irritating

  • 5/5 Paula E. 4 years ago on Google
    Got taken here by ambulance on Saturday night, ambulance crew and doctors and staff were amazing. Thank you to all who cared for me. 😘

  • 1/5 Nicoleta E. 4 years ago on Google β€’ 1 review
    I waited 4 hours and half with 2 young children to the emergency department. The place has only a few toys and books for all the children who are waiting for. How can the children get patience so many hours only standing on a chair??? Waiting for so many hours in the waiting room you are going to leave home with other diseases
    1 person found this review helpful πŸ‘


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