Tharp's Complete Auto Repair image

Tharp's Complete Auto Repair

Auto repair shop Tire shop Transmission shop Air conditioning repair service Auto air conditioning service

😠 Treated with complete DISRESPECT and utter HATRED from the moment we walked in the door. Employee (assuming owner) was downright offensive. We had been stranded with a flat tire on the side on 95 heading to the airport. We were in desperate need of assistance. Never been treated with such inappr... People often mention Steve, shop, work, service, honest, tire, great, drive, repair, recommend,


Address

1633 Georgia St NE, Palm Bay, FL 32907

Website

tharpsautorepair.com

Contact

(321) 725-3395

Rating on Google Maps

4.20 (227 reviews)

Open on Google Maps

Working Hours

  • Friday: 7:30 AM to 5 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 7:30 AM to 5 PM
  • Tuesday: 7:30 AM to 5 PM
  • Wednesday: 7:30 AM to 5 PM
  • Thursday: 7:30 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: Steve (18) shop (13) work (12) service (11) honest (10) tire (7) great (7) drive (7) repair (7) recommend (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Amanda S. 2 years ago on Google
    Treated with complete DISRESPECT and utter HATRED from the moment we walked in the door. Employee (assuming owner) was downright offensive. We had been stranded with a flat tire on the side on 95 heading to the airport. We were in desperate need of assistance. Never been treated with such inappropriate, unprofessional DOWNRIGHT HATE. Owner made offensive remarks stating “you could be a homeless person going to steal from my bathroom”. As a business professional, I CAN NOT IMAGINE TREATING ANY HUMAN THIS WAY.
    3 people found this review helpful 👍

  • 5/5 David M. 2 years ago on Google
    Visited Tharp's for the first time after my previous mechanic of 30 years closed shop. Steve was friendly, straight forward, professional, and got me in for my failing water pump immediately. I had multiple repairs (including some suspension work and an oil change I asked to add on) done in less than 24 hours, all in time for a morning appointment. He kept me informed throughout, and even checked in a couple days later to make certain everything was golden. Excellent customer service and a good value.
    2 people found this review helpful 👍

  • 5/5 Melanie 2 years ago on Google
    I won’t take my car anywhere else. I found Tharps by accident and am so glad I did! They are honest and no nonsense. Had tires put on my car at a very reasonable price. It kinda feels like a hometown service center. They are straight up and didn’t try and take advantage of me (which has happened at most other places). They towed my car and had it ready when they said it would be. Thanks for your great service! Update: I have sent one of my co workers here recently. She’s also impressed with Tharps.
    2 people found this review helpful 👍

  • 5/5 Tyrell H. 1 year ago on Google
    About 45min ago I got out of class and saw that my front passenger tire was flat. I went straight here and as I was walking into the door the gentleman there (wish I caught his name) (40-50 y/o male with glasses) was immediately helping me because he saw me pull up. In literally 5 minutes he removed the nail in the tire, plugged it up, and filled it up for free. He then said “I truly would love your business but I want you to be able to drive your car again asap” he then advised me to go to the Firestone on Palm Bay Rd. To see if they have the tire in inventory so I wouldn’t have to wait until tomorrow for my tire to come in because they would’ve needed to order the new tire. I am currently at the Firestone and only have to wait 30min for the tire to be replaced. Thank you so much, I will most definitely go to Tharp’s the next time I need to get maintenance on my vehicle. Such fast service, very funny, and genuine human. Very helpful and very thankful for the free service.
    1 person found this review helpful 👍

  • 5/5 mary m. 1 year ago on Google
    Steve is amazing he's been my right hand and the most brutally honest man I have ever met.Considering what I have been through in the last 7yrs. I thank you for being you the most honest at your practice. Wouldn't take my auto repair business any where else!
    1 person found this review helpful 👍

  • 5/5 Seth N. 1 year ago on Google
    I have an older 2010 Mazda that needed some maintenance and repair. The owner Steve was honest with me and did the repair of the car at a good price and pretty quick. I will be recommending him to friends and family.
    1 person found this review helpful 👍

  • 5/5 J.P. M. 1 year ago on Google
    I checked with two other companies close to my home and both quoted me over $2,500.00 for a new AC. I decided to drive the nineteen miles to Tharp's as I have in the past. His crew inspected and tested the AC and said that all of the components were operating properly. A small set screw that holds the coolant line in place had come loose. My charge: $8.00 plus coolant. If you want an honest opinion, GO TO THARP's!
    1 person found this review helpful 👍

  • 5/5 Rob H. 2 years ago on Google
    Steve and crew are top notch and have been nothing but trust worthy and dependable throughout the years I have brought my car and my kid's car to the shop. Steve will give you his honest, straight forward opinion on what's best for you and your automobile....even at the expense of him losing a few bucks because he seems to genuinely care about human beings. Everyone in the shop has always had a good attitude, been attentive and gotten the work done in an acceptable amount of time.
    1 person found this review helpful 👍

  • 5/5 M D. 1 year ago on Google
    There is by far no better mechanic than tharps in Palm Bay.. Steve is a great guy always checking in making sure his work meets all your needs. I took my car in for an alternator last week it had actually broke down about 3 blocks from the shop. Steve did not hesitate to go get my car . This happened around 3:30 in the afternoon and By 5 o'clock my car was ready to go.. I would not take my car to any other mechanic I do not trust anyone else.. If you need good car service I recommend Steve and THARPS! 1000% I have been going there faithfully for almost 5 years!
    1 person found this review helpful 👍

  • 5/5 Pamela S. 2 years ago on Google
    Fair price. Highly recommend. Honest they didn't sell us parts we didn't need.

  • 5/5 Brady F. 2 years ago on Google
    Steve, you really run an honest business, I recommend everyone I come across with car issues to go to you. Always a fair price and quick good work. And what makes me feel even better about taking my vehicles to you is the text and or call I get a few weeks later making sure everything is still running as it should. Keep up the work man. All of you.

  • 5/5 Dominic G. 1 year ago on Google
    Tharp's Complete Auto Repair is exactly that. It is Complete Auto repair from bumper to bumper. This is *NOT* your average "Plug in and charge the customer no matter what" type of repair shop. The mechanics actually get aggravated if they *CAN'T* find the issue with your vehicle and continue to take extra steps to find it. That's almost impossible to find. Tharp's Complete Auto Repair: It's worth the drive. It's worth the wait. It's worth every penny. Sincerely, The Green Carolla.

  • 5/5 Kyle “QcDExtreme” D. 1 year ago on Google
    My family has been using Tharp's since we moved down here in 2012. Steve will be 100% straight forward with you and while his delivery may be seen as let's say abrasive he won't steer you wrong and actually cares about the safety of the customer and if there's a safety issue with your vehicle he'll do everything he can to make sure the vehicle is safe before you leave that shop. While this review isn't about a recent repair done but just in general about work I've had done here over the past decade. I recommend them to everyone but I do let them know that Steve is brutally honest first.

  • 5/5 Oggie P. 1 year ago on Google
    This is our auto shop of choice. Mr. Tharp is exceedingly fair and he and his mechanics work hard, fast, and honestly. This is the kind of shop I can send my wife, who knows nothing about cars, and know she won't be taken advantage of or overcharged. We are so grateful to have this business in our neighborhood. Lobby is welcoming and very clean, and even had some children's toys and books for my son. Can't recommend them enough.

  • 5/5 John S. 2 years ago on Google
    They work quickly and are very friendly. Family owned and they help with toys for tots. They have fair prices and do pretty much anything and everything you need for your car. The owner talks with a voice of authority so I understand why some people mistook that as rude but it's just the way he talks. He's very friendly really. 10 out of 10, would recommend.

  • 5/5 John W. 1 year ago on Google
    Best shop around! We’ve been treated kindly, fairly and honestly. Today, I brought in my daughter’s old and tired Dodge Journey after she was stranded on I95. Truly, this vehicle just wants to be put to rest. Not today! The issues were diagnosed and fixed by close of business. I have all the confidence that the work that was done was exactly what was needed and that it was done properly. And, my daughter can be assured that this Journey will continue for awhile longer.

  • 5/5 Donna D. 1 year ago on Google
    Great experience. I appreciate your candor and your help with my car. You are my new mechanic. You don't know what a relief that is. Steve even checked a few days later to make sure the car was okay. Thank you so much.

  • 5/5 Stacey T. 8 months ago on Google
    Great auto repair shop! I have taken my car here several times now and I always get great service! They diagnose my problem quickly, give me an honest price to fix it, and my car is always done when they say it will be. Great communication. The staff & owner work diligently to make sure I am satisfied. The owner & staff follow up with you by text to make sure that you are still happy after your visit & you’ve had time to drive. That is an added touch that I never get from the dealership. Thank you Tharp’s Complete Auto Care! I appreciate you keeping my car running in great condition. I drive a lot & it means the world to me to have a reliable auto mechanic that I can trust!

  • 5/5 Jessica 9 months ago on Google
    Honesty is the best policy and Steve surely delivers!! Straightforward with everything I needed to have done to my 2007 Dodge Durango. Very pleased with all the work done. Made sure my vehicle was safe to be on the road again. Wouldn't take my vehicles any where else. Thank you Steve and all the guys that worked on my truck! I appreciate you guys!!

  • 5/5 Jackie M. 8 months ago on Google
    Took our car in today and am so happy with the results. They were able to fix all our issues for a great price. Even received a status call to let us know that they were waiting on a part and what was done so far. Received great customer service and would definitely recommend this place!

  • 5/5 Patricia C. 11 months ago on Google
    Excellent service! Very professional, friendly, informative and super helpful. Steve is honest, straight forward, takes pride in his work, checks-in with you a few days later to see if everything is running smoothly, questions. Always happy to help, goes above & beyond. I know my car is in great hands with Steve and his amazing team! Customer service at is BEST!!

  • 5/5 Rosemarie H. 9 months ago on Google
    We were told to have our transmission checked in our 2019 Dodge caravan. Brought it to Tharp transmission shop. Greeted very pleasantly. They took a test drive with my husband. Took it in the bay. Checked everything out. Explained what was going on. Everyone very professional. No charge for this service.

  • 1/5 Gilbert C. 9 months ago on Google
    Steve Tharp is a loud mouth arrogant idiot if I could give zero stars I would. I did a drive up at this shop to ask if they could check an ABS code for me because I don't have the capability to test for computer ABS faults myself at home. I never expected anyone to do this for free and was willing to pay. Steve was nasty and smart mouthed from the start to me and his technicians to the point of possible violence happening, when asked how much he would charge his response was did I say I was going to charge you ? leave the keys in the car and get out of it. on and on smart comments rolling out of his mouth. Technician Mike Guidice was very uncomfortable with the whole situation but was very respectful and helpful. Mike gets the five stars not the moron he works for. I've sent people to this shop because it's been in Palm Bay for many years with behavior like this they won't be around much longer. After this experience never again.


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