1/5 SpaAbstract 11 months ago on Google
See
this
person,
he
is
the
"owner"
of
The
Legends
at
Silverthorn.
WORST
customer
service
I
have
EVER
experienced
in
my
life.
Being
a
business
owner
for
over
16
years
in
this
county
I
could
never
imagine
people
being
treated
so
poorly
from
an
establishment.
Please
read
the
screen
shots....I
made
a
reservation
for
today
Father's
Day.
The
menu
looked
good
and
thought
my
91
yr
old
dad
and
94
yr
old
mom
would
enjoy
a
peaceful
dinner
and
a
car
show.
We
arrive,
was
told
to
sit
anywhere
because
they
don't
do
reservations,
though
as
you
see
I
was
told
to.
So
there's
a
table
set
for
6,
as
I
reserved
for
with
a
tablecloth.
We
sit
here.
The
host
greats
us
with
a
paper
menu
for
the
car
show.
Hot
Dogs,
Hamburger
and
about
3
other
items.
I
state
I
was
told
the
"Standard
Menu"
would
apply.
NOPE
host
states
owner
changed
his
mind
at
the
last
minute.
Speak
to
Manager,
she
can't
do
anything.
I
said
I
would
not
get
my
parents
out
to
have
a
hot
dog
in
this
place,
so
many
great
food
trucks
for
that.
Poor
thing
tried
to
offer
discount
coupon,
I
refused,
won't
be
back.
She
said
the
owner
was
cooking
the
dogs
out
side
so
there
I
went,
with
a
crowd
of
other
dining
customers
trailing
behind
me
routing
me
on.
I
approached
the
owner
after
the
Manager
warned
him
I
was
coming.
I
stated
my
case,
I
showed
him
the
messenger
conversation
and
he
says
we
won't
cook
anything
else
today.
He
blames
the
situation
on
whoever
responds
to
posts,
instead
how
according
to
all
employees
he
changed
the
menu
last
minute.
He
said
he
didn't
care
what
I
went
thru
to
get
my
parents
there.
And
when
I
stated
he
is
obviously
a
terrible
owner
who
does
not
have
a
team
working
together
and
has
no
clue
what
is
going
on
with
his
own
business,
I
told
him
all
6
of
us
would
not
be
back.
His
statement
was
good,
I'm
glad
you
won't
be
back."
That
restaurant
has
struggled
for
years.
This
man
will
just
continue
to
run
it
in
the
ground
with
that
attitude.
Idc
if
you
have
the
best
food
in
the
world,
if
your
customer
service
and
attitude
sucks
you
will
have
no
business.
No
apology,
no
remorse,
no
"customer
is
always
right,"
nothing.
This
review
will
be
EVERYWHERE!
(something
I
don't
do)
I
am
blessed
to
have
my
parents,
could
be
the
last
fathers
day
I
get,
thank
you
A**H***
for
making
it
special!