5/5 Christine M. 1 year ago on Google • 8 reviews
Full
disclosure
I
did
not
stay
here
due
to
changes
in
plans,
but
I
wish
I
had!
I
had
originally
booked
2
nights
at
the
other
hostel
in
town,
but
after
a
horrendous
experience
for
the
first
night
I
was
looking
elsewhere
for
my
2nd
night
in
Providence.
I
emailed
Providence
Hostel
explaining
my
negative
experience
and
hesitance
to
book
another
night
somewhere
sight
unseen.
I
was
contacted
in
a
timely
manner
and
the
hostel
was
flexible
to
meet
my
requests/needs.
In
the
spirit
of
learning
more,
the
co-owner,
Alina,
called
me
to
hear
a
detailed
account
of
my
experience
at
the
other
hostel
to
assure
the
same
things
weren't
occurring
at
her
hostel.
In
the
half
hour
of
our
phone
call,
she
actively
listened
to
me,
went
back
over
points
to
make
sure
she
understood
what
happened
at
the
other
hostel
clearly,
and
asked
for
feedback/suggestions
from
the
guest's
point
of
view
given
my
experience
at
hostels
across
the
US
and
Europe.
It
felt
so
reassuring
to
be
heard
by
someone
who
genuinely
cares
about
her
hostel
and
guests.
The
fact
that
she
took
the
time
out
of
her
day
to
call
me,
someone
who
didn't
book
a
stay
at
her
hostel,
to
hear
about
my
experience
at
another
hostel
speaks
volumes
of
the
type
of
hostel
she
runs
and
the
positive
atmosphere
she
cultivates.
I
would
highly
recommend
this
to
anyone
looking
for
a
safe,
clean,
and
comfortable
stay
within
a
budget.
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