The fact that this company has received four stars says more about the customers than it does the company. 1. The grouchy woman at the counter. Several reviews mention her, and for good reason. She spoils the experience in the shop. Why have someone interact with the public who has a bad attitude?!? Is that really the best "face" of the company? I don't care if the coffee is the best in the world; she alone is a reason never to return. 2. Another reason not to patronize the company is the knowledge of the staff. One of the other workers up front had no idea when the coffee in the bags had been roasted. And the best I could tell, the company roasts its coffee once a week or less. That completely defeats the purpose of a public roaster. By the time you pick up a bag, the beans inside could be spoiled from age. Roasted beans are only good 10-21 days maximum. 3. The vacuum seal is garbage. The bag I purchased had air in it and the freshness of the beans is debatable. 4. The beans themselves are just okay. The resulting coffee is smoother than Starbucks. However, a huge drawback is that they don't brew properly. A customer must add far more beans than necessary to result in a properly brewed pot. My first try resulted in lightly colored water. 5. The price. $20 for a standard bag of substandard whole beans is a ripoff. To sum up, this company is not ready for business. Just because someone has opened a shop doesn't make it one that can reach its stated goals or the public's expectations. If you're looking for even a halfway decent roaster, this is not it.

Great cozy little place waitters very attentive and professional everything here looks fresh clean Follow Covid19 Overall you can't go wrong

The Turkish coffee I ordered (my first time ordering this, mind you) was excellent. They explained it perfectly, and it was smooth as butter. Flavorful, lightly sweet (just as ordered) and hot! The girl working at the front was as polite as ever - one of the nicest interactions I've ever had at a coffee shop. The banana nut muffin I ordered was great too. All around an excellent experience - highly recommended!

Great little place clean Follow Covid19 regulations all the pastries are home made fresh and delicious plenty of coffee types to choose from attendees are courteous and professional prices are fare

Its a shame the one worker, the older women, cant seem to smile or take an order with grace and thanks. Its going to cost them an unimageable amount of clients. They should really hire a happy staff.

Great coffee service is not friendly. Came here a few years ago and had the same impression. Place is clean. But if they smile maybe people would want to return

My husband and I had been dying to try this place based on the reviews and were so disappointed. I had a brown sugar cinnamon iced coffee, and my husband had a brown sugar cinnamon iced latte. We were super disappointed, my coffee was bitter and just gross. His espresso was also bitter and not smooth at all. They just use regular torani syrup, there is nothing special about it. The girl at the counter wasn’t very friendly either she was annoyed that her cc machine was down and ended up giving us the coffees after I tried paying 4 times. I guess that’s a plus side, I would have been upset to pay for coffees we didn’t drink.

I like their coffee and the cafe layout. There is ample space between tables compared to Starbucks. The new standard is quickly becoming independent roasters with a retail presence. Sergi told me their coffee comes from his plantation in Colombia. There is no middle man, therefore there is complete control over quality from the plants to your cup of Joe. Nice. This was my first visit. Good first impression.

Great coffee - very pleasant staff - super clean shop!

Super cute. Drinks made to order. Fresh food and pastries. Well kept and clean. Worth stopping in.

Sergi Coffee is nestled away on the corner of Sunrise Service Rd South which I would think would make it a bit more trafficked, but I must've came in on a quiet day. I ordered a cappuccino and was surprisingly well balanced with the flavorful house roasted espresso. In addition the whole milk was frothed perfectly, which is hard to come by on Long Island besides the specialty coffee hang outs. Also have Turkish coffee which I will have to try next time. A specialty not found outside of Turkish restaurants on LI.

Absolutely love this coffee shop, love that we can get local coffee that isn't Starbucks and is WAY better quality. Service in here is so nice and prices are decent, you get what you pay for. However I feel like every time I try to go here they're closed. What kind of coffee shop opens at 9am Sunday morning? Why can't we grab an evening cup of coffee for a sunset ride to the beach? Hours are a real bummer. That aside, love their coffee.

Clean, well maintained coffee place with just the right amount of food, sweets, the ABSOLUTE BEST ESPRESSO anywhere!! I don't add anything to my double espresso and it's not bitter, just right,.. 5 stars all around!

Nice coffee shop. Coffee was great. Didn't try any food. But I will. The place didn't seem too busy, I hope they don't go out of business cuz it looks like a really nice place. spread the word. try the coffee it's good

If you really want to taste special flavors in your coffee you should go here. Beside of coffee they also have a good selection of pastries.

The iced pumpkin shaken espresso was one of the best drinks I've ever had.

Lovely little roadside coffee stop with good food, they offered to heat something up and it was still cold in the middle but honestly it was still amazing so it didnt end up mattering Great coffee and hot chocolate

Went here for 1st time. Coffee was good, store was clean but I’m not a fan of owner not posting prices on menu board. I’ll be staying at Babylon Bean

Excellent coffee spot. Location is a bit weird but definitely worth finding.

Super friendly staff, great coffee. Highly recommend.

Love this place! Been going here for years and the servers are always super friendly and their coffee never lets me down. Decently priced as well.

Great coffee i personally think its way better coffee than starbucks , strong but mold at the same time, great taste just amazing coffee

Coffee is mediocre at best. Older women behind the counter acts like your business is an inconveniences. Atmosphere is unwelcoming.

The Turkish coffee was so good! I got it semisweet which the lady said was about a half of a teaspoon of sugar. It gave it a great deep, dark chocolate flavor. Its worth a trip to try it. The complimentary Turkish Delight was a nice touch and super delicious too.