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Gold Star Limousine

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😠 Was on a party bus for a wine tour. As a guest with bladder issues, I understand my friend who set up the bus insured a bathroom for the guest of honor and myself. Greg then canceled the bathroom bus the night before claiming it “broke down”. My friend paid extra for a bathroom and wasn’t getting it... People often mention company, party, driver, time, Gold, Star, bathroom, booked, Limo, prom,


Address

956 Sunrise Hwy, West Babylon, NY 11704, United States

Website

www.lilimos.com

Contact

+1 631-661-7777

Rating on Google Maps

3.90 (63 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 7 pm
  • Sunday: 10 am to 5 pm
  • Monday: 9 am to 9 pm
  • Tuesday: 9 am to 9 pm
  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: company (16) party (16) driver (15) time (14) Gold (13) Star (12) bathroom (9) booked (8) Limo (8) prom (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Shannon M. 1 year ago on Google • 6 reviews
    Do not trust this company with any special event! We booked a winery tour *party bus* out East for a surprise birthday party. We specifically booked this company because they assured me we could have a bathroom on board if we had at least 21 guests. Not only did our bus not have a bathroom on board but it wasn't even the right type of bus! 1. Bathroom: Less than 24 hours before our scheduled tour we were told we would be getting a bus without a bathroom even though I have multiple emails confirming we would get a bus with a bathroom. We were upset but at least there was some notice before our pickup. They also offered a partial nominal refund for the bathroom because they said there were no buses available at all with bathrooms for us. 2. Party bus: What they didn't tell us was that we were not longer getting a party bus they sent us a coach bus! When the bus pulled up I called Gold Star Limo to complain and get a price reduction because this wasn't remotely what we ordered. Greg- I think he's an owner- yelled at me and threatened to have the bus drive off even though all 22 of my guests were present and on time. I have booked wine tours multiple times through other companies and never had an issue and never written a negative review about a company before. But this company is absolutely awful and you should all stay away.
    2 people found this review helpful 👍

  • 1/5 Kaitlyn C. 1 year ago on Google
    Was on a party bus for a wine tour. As a guest with bladder issues, I understand my friend who set up the bus insured a bathroom for the guest of honor and myself. Greg then canceled the bathroom bus the night before claiming it “broke down”. My friend paid extra for a bathroom and wasn’t getting it, but accepted the situation calmly. Unfortunately, the bus company didn’t deliver and then sent a coach (?) bus rather than a party bus. My friend did try to remedy the situation but got screamed at by the owner. The man driving the bus, Joe, could not have been kinder trying to handle the situation…we knew it wasn’t his fault this happened. We watched my friend cry trying to fix the situation as the owner Greg screamed threatening to cancel the trip. (screamed so loud you could hear it through her phone) As someone who had hired Camelot for their wedding, I’d recommend them over this company for a wedding for any special event. They upgraded me for free & were way nicer and easier to deal with. EDIT: as anyone can see, the owner doesn’t exactly handle things in the manner most people like. But hey, if you like having your phone convo posted for the world to see rather than a simple explanation and/or the owner attempting to remedy why he’s getting so many poor reviews (they don’t have 4 stars on Yelp either)…you found your guy! I also saw on a FB review he posted a woman’s phone number to the public telling people “to call her to find out about her experience” after she left a bad review. So, if you also want your number handed out to strangers, you def found your guy! If not, go with Camelot (:
    2 people found this review helpful 👍

  • 1/5 Joseph R. 1 year ago on Google
    Don't book a limousine here or you will be sorry!!!! This company ruined our daughters prom by not showing up for her and 15 of her friends. We booked a 16 passenger limousine for our daughters prom and 15 of her friends. The limousine was supposed to be at the pre prom house by 3:30pm. There was 60 other seniors at this pre prom house and by 3:30pm all the limousines were there except Gold Star for our daughter and her friends. We called at 3:30pm we were told the driver was running a little behind but would be there in 15 minutes. We called again at 3:45pm again we were told in another 15 minutes. At 4:00pm all the other limousines were leaving with all the other kids and my daughter and her friends just sat there waiting. We called again at 4:00pm now we are told their driver was lost. We said how can he be lost when this is your business picking up people and there is navigation. By now my daughter was crying as we were responsible for hiring this company for a limousine. Once we realized Gold Star was not showing up we called all the kids parents to see how many of them could pick up kids to drive them all to the prom. Our daughter and the 15 other kids had to deal with this bad experience and arrived over an hour late to prom due to this horrible company.
    2 people found this review helpful 👍

  • 5/5 Candy A. 1 year ago on Google • 5 reviews
    The best I know I see all the negative comments and I am in disbelief 🫢 GREAT COMPANY MY DAUGHTER GOT the pink limo for her graduation company and the owner was so welcoming makes you feel like family on time drivers now my 7 year old wants the “school bus” as she call it 🤣🤣🤣 we know it’s the party bus for her birthday in March and we will be getting it for know anticipating a great experience THANK U GOLD STAR
    1 person found this review helpful 👍

  • 5/5 Elijah M. 1 year ago on Google
    We couldn't have been happier with our experience. Booking our reservation was easy and the limo bus was immaculate and arrived on time. Our driver Ed was friendly and helpful
    1 person found this review helpful 👍

  • 5/5 Joshua H. 2 years ago on Google
    What a great experience! We used their services for a corporate event and it was fantastic! The Party Bus was beautiful and clean. Great music and AC system, and excellent service!
    1 person found this review helpful 👍

  • 5/5 Erza S. 11 months ago on Google • 13 reviews
    We recently had gold star limousine as our party bus for our joint bachelor/bachorlette party and it was absolutely amazing. Our drivers name was Ozzie and he went above and beyond driving us to destination after destination in Manhattan before safely getting us home. In fact we had such a great time that everyone cannot wait for our next party bus adventure and said we should make this a once a year thing. Thank you for making it a night that my fiance, family and friends will never forget!

  • 5/5 michele d. 10 months ago on Google • 7 reviews
    The pink limo was amazing for our Girl Scout outing. Our driver Darryl was right on time, had everyone laughing, so friendly and patient with us. We will definitely be using gold star again!! Thank you again for an amazing experience

  • 5/5 David C. 9 months ago on Google • 6 reviews
    I had Darryl Limo was great, service was great. He was the best man to drive the limo. Only thing I would’ve recommended was that after we got dropped off that they could’ve refilled the waters we drank before the ride home. Other then that exceptional service

  • 5/5 Paul S. 10 months ago on Google • 5 reviews
    Threw a party for my 11 year old daughter. Hit four different spots in the Sprinter Limo. Limo arrived early and it just got better from there. Daryl (the driver ) was incredible. He bent over backwards to make sure every detail was cared of. Girls had a night they will always remember. Thanks Gold star.

  • 5/5 Julissa N. 2 years ago on Google • 4 reviews
    Highly recommend Gold Star!! I used the pink hummer limo twice. One for my daughters 10th birthday and a month later for my sisters birthday. Sooo much fun. Clean and loud speakers for music. Definitely a head turner!! Our driver was Papa Doc!! Such a great guy and very attentive! I had a bit of problem with people not showing up the second time using them cause it was a per person package and Greg was about to negotiate prices with me. Knocked down about $400 and he didn’t have to. Soo grateful that he did. I would use them again! Thank you guys!

  • 5/5 M B. 11 months ago on Google • 3 reviews
    We used Gold Star for my bachelorette last weekend. I just want to give a HUGE shout out to our driver C.J. who was absolutely amazing!! He arrived early, took us everywhere we wanted to go, no problem, and even when we said we'd walk to one of the locations, as it was only a 5-10 minutes walk from where we were and we knew parking would be rough there for a party bus, C.J. insisted on driving us and made sure we were completely taken care of all day long! We had the party bus from 9:30 AM - 9:30 PM, which is a really long day, but the entire time C.J.'s enthusiasm never wavered, he was so sweet, positive, and accommodating, and really made the day run as smoothly as possible. Thank you so much for making my bachelorette stress-free! <3

  • 1/5 Meghan R. 1 year ago on Google
    This company is unbelievably horrible. My friend specifically booked a bus with a bathroom and paid extra for that bus. She was contacted the day before that the bus “broke down” and they tracked down a bus as a replacement. Without notice, a coach bus shows up. We call and Greg starts berating her, calls her unreasonable, and threatens to cancel the bus all together on the morning of the event. On Long Island, there is a plethora of limo companies available for wine and brewery tours and this company is NOT WORTH IT.

  • 5/5 Helen M. 1 year ago on Google
    We rented a party van last minute for our softball team to Mets Stadium. The van was fully equipped and perfect size for our team. The driver was wonderful. He has Mets music playing at pick up and everyone had a blast.

  • 1/5 pam d. 1 year ago on Google
    I was a guest on a bus hired for a party. It was one of the worst experiences I have had with a bus company. They should have their license revoked. Now they are threatening to sue for libel? Oh please not libel if it is the truth! Lol

  • 5/5 Cathy S. 1 year ago on Google
    We used Gold Star Limos for my sons prom. They were amazing. They arrived early to pick up the kids. Both drivers were very nice and they took care of our kids. Would highly recommend!

  • 5/5 Kimara B. 1 year ago on Google
    My friends and I were so pleased with our Annual Winery Bus Trip with Gold Star Limousine. The Limo bus was clean and comfortable . A special thank you to our driver, JOEY . He was prompt, professional, kind and so accommodating. This is our second time doing business with your company and I look forward to working with you again in the future.

  • 5/5 Keith L. 1 year ago on Google
    The limo was one of a kind party bus, very clean and professional drivers, made it to destination on time with red carpet service, it wasn't just a ride my whole trip was an event that I will remember for the rest of my life

  • 5/5 Noah F. 2 years ago on Google
    Used Goldstar last minute and they were great. Party Bus for 20 going to a music festival. Bus was as clean as could be, on time, loaded with ice and water. Ed the driver was super professional and took care of everyone and every detail. Will use them again and again!

  • 5/5 Sara R. 1 year ago on Google
    Gold Star Limousine was the perfect choice for our wedding day. My cousin had used them for his wedding and I liked the vehicle so much we booked them for our own.

  • 5/5 James H. 2 years ago on Google
    I booked a long island wine tour with gold star for my girlfriend's birthday and it was perfect! Our driver was professional, on time and made sure everything was set for us at each. The bus was clean and matched the pictures on they have online. Overall perfect service.

  • 5/5 Edward P. 1 year ago on Google
    Gold Star Limousine has always been able to accommodate our needs even at the last minute AGAIN :) We used a Sprinter Limo for a NYC trip and we had Joe he is a wonderful driver, very accommodating and pleasant.

  • 5/5 Evelyn L. 1 year ago on Google
    Great service! I had a strict priest for my wedding who assured me if I was late he would not marry me! the driver made it 15 minutes before to my location and reassured me we would be on time for everything! Limo was super clean and luxurious, I was not disappointed!

  • 5/5 Christine B. 9 months ago on Google • 1 review
    We booked a party bus for a HS prom this week and the service was incredible. Darryl our driver was amazing and the kids had a great time. More importantly they were safely transported there and back. Thank you Darryl and Gold Star Limo!
    1 person found this review helpful 👍

  • 5/5 John V. 10 months ago on Google • 2 reviews
    I used Gold Star to take us to a gala for our company. The driver, Angel was awesome. He made sure we had everything we needed. He supplied us with water. He took the time out to show me how to hook my phone up for music. Gold Star was by far the best limousine company I have used.


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