1/5 Guadalupe S. 1 year ago on Google
Wish
my
family
and
I
could
find
the
nice
polite
staff
that
the
other
people
are
writing
about
in
their
reviews.
Unfortunately
my
family
and
I
have
had
many
bad
experiences
multiple
times
with
the
staff
at
this
library.
We
wanted
to
participate
and
take
advantage
of
the
museum
tickets
reservations
that
were
available.
When
my
husband
asked
for
assistance
with
making
the
reservation
and
obtaining
the
tickets
the
librarian
refused
to
help
him
because
she
stated
that
our
daughter
went
to
Babylon
School
district
which
is
true
however,
we
reside
in
West
Babylon
and
are
West
Babylon
residence
and
we
had
the
proof.
Unfortunately
she
stated
that
she
could
no
longer
assist
my
husband
due
to
the
fact
that
our
daughter
attended
Babylon
School
district
and
told
us
to
ask
Babylon
Library
for
assistance
instead.
On
another
occasion,
it
was
a
Saturday
and
my
husband
was
finishing
his
college
paper
and
after
his
3
hour
computer
use
was
asked
to
leave
because
the
policy
states
that
he
is
only
allowed
to
use
the
computer
for
three
hours.
Understandable
but
he
still
asked
if
the
librarian
can
be
courteous
as
he
was
almost
done
with
his
paper
and
she
refused.
Then
my
husband
asked
to
speak
to
a
supervisor
and
she
stated
that
she
was
the
supervisor
and
could
not
make
an
exception.
My
husband
stated
that
he
had
gotten
an
extension
before
and
asked
since
when
did
they
no
longer
allow
extensions
and
she
refused
to
give
him
an
answer
and
demanded
for
him
to
leave.
There
was
no
one
else
in
the
computer
room
and
there
were
still
a
couple
of
hours
left
till
closing.
We
understand
rules
are
rules
and
guidelines
have
be
followed
but
kindness,
politeness
and
courtesy
is
what
this
library
staff
lacks.
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