This is the cemetery that my Dad and Mom have been laid down together in their eternal resting spot. This cemetery has grown a lot and they have built new structures that has only added more charm to the area. This is a very well and maintained cemetery grounds. As long you can use a map, there is no problem finding the location you're looking for. I read some people reviews and they are complaining about not being able to find their loved one's. I get a map from the main office and just follow the directions and have never had a problem. This is a great cemetery to place your loved one's for their final resting. I do recommend them.

My mother unexpectedly passed away on 4/5/23. We spent hours picking a plot for my mother with Mindy on 4/7/23. I wrote a check for the full amount, checked was cashed and cleared with no issues. They were fully paid. We arranged for the burial to be on 4/12/2023 at pine lawn. On the morning of my mother’s funeral service at our church, I was then advised by the funeral home that pine lawn stated they were not fully paid, I could not grief my mothers death, I had to prove I paid pine lawn. I showed a copy of my bank statement to the funeral director on my phone. It clearly showed one check was cashed and cleared for the full amount, plot fee plus opening fee. which pinelawn confirmed. But they did not document that in my file. Next, We were given a 12:30 pm time slot for the burial. We were coming from Hollis, Queens to pine lawn, We arrived early at 11:35 AM. The processing got to the the plot which is located in the Garden of peace. But because of pine lawn there was no peace in this garden on that day. We are Pentecostal Christians, we say a prayer, sing a hymn, and do the last rites of returning the body back to the ground. Due to the vile, nasty, unprofessional, and disrespectful employees of Pine lawn cemetery my mother was unfortunate to have her last rites done. The supervisor in the blue shirt, never got his name, told my family and I, either we lower my mothers casket into the grave immediately or we leave up up above ground for 2 hours until they can come back to lower and cover her up. The supervisor was in disgust that we asked him for 10 minutes to do the last rites. He said he had other graves to tend to. He walks away, myself and other family members begging them please just 10-15 minutes. The pastor started to sign a hymn, not halfway into the hymn, my mothers casket was lowered into the ground and was covered by a dirty green plywood board. The supervisor as he is walking back throwing his hands in the air, in total disgust. We had to throw the flowers and dirt on the dirty ply board, that was now covering the casket. We were told- oh the workers will place it on the casket once they come back to cover her up- I’m sorry what?My mothers remains were disrespected by pine lawn and their employees. They treated her remains as if she was garbage. The manager on call came to the site. But all she cared about was defending her employees. I asked for someone higher up- Brian came over- the VP. You would think he would listen. He did not want to listen to us. He only cared about the image of pinelawn. He said he would call me back the next day to Figure out a resolution. At this point all trust in pine lawn was lost. So the next day we drove out to the cemetery to make sure mom was properly covered. We got there and Brian called me back. He made me feel like a liar, he made me feel like my mothers remains were not important. At this point I regret bringing mom to pinelawn. Brain said he can only believe what his name employee is saying. Brian said the supervisor at the site advised him, that the supervisor offered me a tracker at the grave site for us to conduct the funeral and press the tracker to alert them that they can come lower her down. The bold face lie of this employee was shocking . No tracker was ever offered to us, no time of 10-15 minuets was offered to do the last rites of my mother properly. They lowered my mother immediately and covered her up. At this point everyone at the grave site is upset, Brian said he will review the complaint and call me back with the president of the company. It’s been 3 weeks since the funeral and Brian nor the president of the company called me back. All myself and family is looking for was an apology. A written apology at this point. Brian and his team only cares about the money, our country was built on Christianity, if we as Christians are not allowed to carry out a proper burial then what have we come to??? If you cherish your loved ones remains, if you want a proper religious burial. Please rethink pine lawn.

After searching around we picked Pinelawn to bury my wife. She passed away two months ago from cancer and I go to see her every week. There is a small tree that overhangs her grave where I sit and think about our life. It's so very peaceful and lush. It's a great place to pay respects to your loved one.

Went with my sister to pinelawn memorial " Candlelight Remembrance Vigil" to honor our loved ones passing. Our mom died at the height of the pandemic and we didn't get the full funeral arrangements she wanted and having this Remembrance meant everything to us. it was so touching and heartfelt they had violinists and string lights and lanterns a Reverend who was so incredibly uplifting gave an enlightening story about grieving and told us stories dealing with that. There was enchanting signing one of my favorite of the entire evening was Somewhere over the rainbow one of my Mothers favorite songs. I left feeling so relieved that my Mother finally got the tribute she truly deserved.

My sister and I attended the Pinelawn Memorial Park candlelight vigil that was held at the end of October. It was beautiful. The setting was serene and peaceful, and the ceremony was dignified and respectful. It was even more meaningful to us because our mom was not able to have a funeral and full burial, because of COVID. It meant so much that we could honor her life and celebrate her with others who have also lost loved ones this year. A week later, we attended the Fall Foliage tour that they held. While it was drizzly all day, it was still a very lovely experience. The planning that goes into beautifying such a large park is absolutely amazing. Kristyn and Freddy were our guides and their knowledge about the park and the trees and plants is detailed and interesting. We ended the day with hot apple cider and snacks under a canopy of peacefully majestic trees. On that day, we were told about other events that are held in the arboretum, such as a bee day and a lady bug release. We will definitely be looking out for these events next year and we look forward to the spring foliage tour. My sister and I often come to this arboretum to visit, and to just walk around the grounds. It helps to keep us connected to both of our parents, who are buried there. But in addition to this, it's a peaceful and beautiful place to spend quality time with nature.

I have mix feelings My mom arranged to have her remains buried here. Unknown to me no marker was purchased. The staff didn't tell me either. Also THERE WAS NO TEMPORARY MARKER in place for her! Website lied they would put one. My mom never got one. After a marker was purchased i was told I will be notified when it will be placed I received no updates! I called after waiting and was told I should have received a postcard letting me know. Funny I received all their other mail wanting more money but not that postcard!!! Staff is nice at least...

My father may he rest in peace chose this cemetery because he said it was beautiful beyond words it reminded him of his beloved birth country Cyprus with the Greek columns surrounding the graves he also wanted to be buried under a beautiful tree That he said would give him shade until eternity it was shocking to see that the tree my father loved was removed. No one from the office of Cours told us that tree removal was happening i assume for more graves. how sad was that. it broke my heart and I’m sure he’s crying as well

My husband and I just went through the process of pre-planning and purchasing a plot at Pinelawn Memorial Park. It took two visits and several emails and phone calls to make a decision. Our customer representative was Michael Jenkins. It was a pleasure working with him. Michael was responsive to every communication and answered every question. He made himself available in person during the two visits it took us to make a decision. He was welcoming, friendly, and attentive to all our concerns. Pinelawn Memorial Park is very peaceful and beautiful place.

My words can't express the depth of the love and care that Pinelawn Memorial's staff put into every one of their family events. They simply go above and beyond! The dedication and devotion by Kristyn Hovanec and and the team shines brightly. I've now attended their Grief workshop, the Lantern Ceremony and the Candlelight Vigil. The love and care that they share with thousands of family's exceeds anything I've seen before. Thank you for doing what you do! Serving and caring for others is the reason we are all here and they are surely making a difference in the world. -Susan Capurso

My mom purchased a plot in 2007 and I wanted to visit where she would be buried once she passes away. She still lives in Queens, NY but not her grown-up children. I drove from NJ which took me about an hour and 30 min on Saturday morning. I was a bit confused because there was a cemetery for veterans (National Cemetary) and I got lost. I bumped into a few staff members and finally got to the office of the Pinelawn Memorial Park Arboretum located at 2030 Wellwood Ave. Was able to verify the burial Section, Block, & Range (sort of exact plot location). I'm glad that I made a visit and would like to thank the staff members in the office as well as outside working.

Terrible place to work. I was brought in and fired without a definite reason. I came in and worked hard to make it just to be let go. I paid into a union that didn't exist. Usually when in a union you can't be let go that easily. No training. Supervisors write you up for anything. It's a toxic environment. I would have panic attacks knowing I had to work the next day. Short breaks. And it's ridiculous you need a doctor's note for a simple call out when anywhere else you wouldn't need one unless you missed three days or more. Usually when you're fired there's a definite reason. I wasn't written up, I didn't get in trouble and my reviews were good. Very unprofessional. I will not recommend this place to any family or friends.

The cemetery is beautiful and well-kept. However, the grave workers were extremely inconsiderate during my fiancé's mother's burial on Friday, 9/2. First, they threw the flowers on the ground when removing them from the hearse then showed up in the middle of the service as if to rush us. They were asked for privacy and did leave but came back again a short while later as if they couldn't wait to for the service to be done. They didn't even ask whether we wanted to be present when the casket was lowered. As soon as the music stopped playing, they tossed the flowers aside in a heap and got to it. We're upset over how this was handled. I understand that there were a lot of burials that day but each and every one of them deserved to be done with respect and dignity.

I'm very disappointed with most of the service there. At first we, me and my 88 year old mother, were greeted nicely with a gentleman holding the door for us, by the third time we were entering, he just looked. Then we felt rushed, and after I told Branden to slow down, he did. Yet. Th BIGGEST DISAPPOINTMENT is the restrooms. They have ONLY 3 Porta potties, as they refer to as restroom trailers. These "restroom trailers" still have a problem flushing ALL the waste. I complained to Camille who assured us when we came to bury my brother, we would have access to more Porta potties. They were locked, yet the original Porta potties were open, YET FULL OF WASTE.

I accompanied my husband as he tried to find two family graves he had not visited in decades. The grounds were beautiful and well kept. A gentleman and young lady in the office were helpful. The GPS app actually helped us find the general areas. Unbeknownst to us, we were only a few feet from the first grave. It was quite hot and we were getting confused walking about. Several kind, male employees in the cemetery stopped to render aid. They ultimately helped us locate both graves. That paper map sure came in handy.

I am disappointed. Throughout my life, I have been to 100’s of funerals at Pinelawn. I have many family members buried there. This past weekend we laid my mother-in-law to rest. First, the service was rushed and I’m not yet sure why. Not sure if it was the funeral home, or the cemetery. Second, we asked for them to wait to lower the casket because I didn’t want my wife present. My wife didn’t even get a chance to say goodbye to her family or to mourn her mother at the end of the service. Finally, I had to get her out of there as fast as possible so she didn’t witness that because within 5 minutes of the service ending they came back and removed everything and began lowering her remains. Seriously, you couldn’t wait until we all left? That is ridiculous. For the money spent, you would think some respect and compassion could have been afforded.

Don't need the unsolicited US Mail with no return address on the envelope and the words "Updated Information Enclosed", in order to trick me into opening up the envelope. If they resort to these tactics you got to wonder about the business.

I get a map from the main office and just follow the directions and have never had a problem. This is a great cemetery to place your loved one's for their final resting. I do recommend them.

Incredible peaceful place. My uncle and cousin was laid to rest here and I'm continual impressed at ground keeping. This place is really special, I terms of care for the families time of loss.

Went to see my mother and this Caucasian older guy behind the desk took us in line but he was RUDE . The tone in his voice was not pleasant. And if he know he don’t like people darker than him he should have never call on us to speak to him . We just wanted to see our mother and her plate wasn’t there when we went either . Next time let the females speak and that guy should stay in the back behind the desk .

Went to visit my dad who is buried there. Didn't go on Father's day, figured best to a week later, less crowded.

My wife and I sought out a burial plot for ourselves and our daughter. We worked with Michael Jenkins, who addressed all our needs and provided us with comfort in knowing we were making the best choices. Michael is an outstanding salesman who knows every detail of the business and he makes you feel comfortable in making such a serious decision for your life.

What a peaceful and beautifully maintained grounds this area was to visit. I went to see the gravesites of three (3) relatives and I was stunned at the serene feel and fragrant pine aroma that filled the air. I'm sold!

Thank you Kristyn and Joseph for leading a lovely fall foliage tour! I was in awe of the beauty and tranquility that surrounded us. My favorite part of the tour was when we saw a family having a picnic and Kristyn stated, "That's what Pinelawn is about...." I also love the beautiful photos captured by Justine with the foliage as our backdrop!

Pinelawn is the best resting place for my Mother. I didn't feel that I placed my Mother in a cemetery. I feel my Mother resting in a beautiful garden. I am very thankful to everyone in Pinelawn.

I am here almost daily for the last 18 months, a place I'd prefer not to be but my last connection to a life that never came. Nonetheless, everything about Pinelawn speaks of peace and comfort. Deb enjoyed flowers, particularly at this time of year as spring bloom is upon us,in life and I've resigned to ensure flowers are ever present, I personally care for our spot, the staff has always been respectful in aloewingme this priveledge, as such do my best to refresh the flowers frequently. Nonetheless, in the last few months increasingly some of the staff, presumably new hires, has been less than considerate, and elect to remove perfectly good flowers, and that's not that the issue, the issues lies in the lack of care when they do so, they remove what they deem as old and throw some of the others about, see attached photos. Despite this disrespectful lack of consideration, I am hopeful that someone takes notice and inform the staff how this is viewed by those like myself, it as simple as picking up something one drops.

I recently attended the 2021 fall candlelight vigil at Pinelawn. It was beautiful ceremony. Thank you Kristen and the staff who put this together. The music and when the pastor spoke was beautiful......It is wonderful how you honor the deceased and families....