Energy Fuel image

Energy Fuel

Restaurant Health food restaurant

Local counter-order chain with a large health-minded menu of smoothies, sandwiches, wraps & salads. People often mention order, wrap, chicken, location, missing, times,


Address

369 Little East Neck Rd, West Babylon, NY 11704, United States

Website

www.energyfuelny.com

Contact

+1 631-669-0089

Price rating

$$ $$

Rating on Google Maps

3.40 (157 reviews)

Open on Google Maps

Working Hours

  • Saturday: 11 am to 9 pm
  • Sunday: 11 am to 6 pm
  • Monday: 11 am to 9 pm
  • Tuesday: 11 am to 9 pm
  • Wednesday: 11 am to 9 pm
  • Thursday: 11 am to 9 pm
  • Friday: 11 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: order (14) wrap (10) chicken (8) location (7) missing (6) times (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Adriana D. 8 months ago on Google • 11 reviews
    We were looking forward to eating here but we had a negative experience due to poor management. There was only one cook in the kitchen, one cashier, the place was also very hot with no AC. The cashier told us that the boss hasn't fix it yet how can this happen? And he didn't know where he was?!! Your employees's well-being is on the line! It is hot and air is polluted. Also, there were a lot of the ingredients that were missing or out of stock. To top it all, the Greek salad was drenched in water and missing ingredients; no napkins, etc. The quesadilla was burned and we had to wait over 40 minutes for our order. Please, the management needs to care for his employees and the business. This branch is going to close up soon if that doesn't change. The only positive thing was the cashier. He was patient, and worked hard. He kept apologizing and tried to his best but it is not his fault at all!!
    2 people found this review helpful 👍

  • 1/5 J3tcanball 1 year ago on Google
    NEVER order from this place…they don’t pick up the phone. Ordered from Uber Eats and they took an hour to prepare 3 quesadillas. Super unprofessional.
    2 people found this review helpful 👍

  • 1/5 Suzanne H. 2 years ago on Google
    We have given this location multiple chances and the last one was it! Especially after the manager was left a note to call me and has not. We ordered food to pick up, it was checked in the store by worker staples shut. I got home and order was wrong, i attempted to call the store for 5 minutes no answer. So back in the car i go, explained to the worker the food was wrong and now the rest of the order was cold, and i also explained how no one answered the phone. She redid my order- took my name and number down and said a manager will call in the morning and issue a refund. Regardless of the refund the way it was handled was ridiculous. Don’t waste your time or money on this place.
    2 people found this review helpful 👍

  • 3/5 Sammy M. 3 months ago on Google • 70 reviews New
    I recently ordered via phone a guacamole crunch wrap with chicken, perfect vegetarian wrap and a lentil soup. I paid extra for chicken. I got home and didn't eat till an hour later when I discovered the guacamole wrap didn't contain chicken. I called the location back at West Babylon and was told I'm sorry bring back the wrap and we'll make you another one. For the inconvenience, y'all want new to drive back with food to then get a "replacement". I don't live around the location and drove to pick up the food. What bothered me was the request for the opened wrap since I opened it up to look for the chicken. That's completely ridiculous to return an opened wrap so they can fill it up with chicken and wrap it up again to give it back to me. I don't eat meat so I was unsure if they placed the chicken into the vegetable wrap since when I ordered it she asked if I wanted chicken inside. I ended up not eating the vegetable wrap and giving it to my friend who ordered the lettuce crunch wrap with the missing chicken. At the end of it all, the soup was decent but I had to season it for it was bland.

  • 2/5 Layla L. 2 years ago on Google
    The employees are what ruin this place for me. They are rude and it’s always like you’re bothering them. I tried to call 20 times and place an order so I wouldn’t have to wait and no one ever picks up the phone number then when I came in the girls were just ok the back chatting and blasting music
    1 person found this review helpful 👍

  • 1/5 Ladipo D. 8 months ago on Google
    Food took a very long time to come. When it came the wraps were a bit burned. The salad was soggy and missing several ingredients. We weren't informed that they were missing the dressing that comes with it - until it was served. The juice was way imbalanced with 1 ingredient = ginger (it seemed someone wasn't concentrating and added way too much ginger. The place was like a sauna -- no AC!! Even though it is extremely hot (that is a health hazard) -- if not addressed, should be flagged to the local authorities to address. Unless changes are made immediately- I think new owners are in order for the sake of the franchise at large!
    1 person found this review helpful 👍

  • 1/5 Peggy C. 1 year ago on Google
    Ordered two Smoothies with protein on ubereats after my workout. Flavorless, watery, frothy and chunky at the same time. Disgusting. So disappointed ☹️.
    1 person found this review helpful 👍

  • 2/5 Montyfilms 1 year ago on Google
    Dry food. Sugary “fruit” smoothie. Tastes like trop. Will not order again from here
    1 person found this review helpful 👍

  • 5/5 Darrin L. 4 years ago on Google
    Delicious!! Bison & Chicken bowl #51 was awesone!! Banana smoothie with coffee and protein was just as good!! A+++++
    1 person found this review helpful 👍

  • 5/5 Katrina “Fräulein Gonz” W. 3 months ago on Google • 34 reviews New
    Yall this food is divineee and the girlies behind the counter will make your whole trip WORTH ITTTT. Just make sure you treat my homegirl Stephanie with somd respect cause shes awesome and she aint no HEPHANIE lol she literally fed me tonight cause I had no money for food and Im not talking scraps so go show this place some love.

  • 1/5 Jillian R. 5 months ago on Google • 26 reviews
    Very disappointed to walk in 30+ minutes before close into an open door with an open sign to spend money and the lady behind the counter refused to take my order and said they were closed. Gave my business here often as I play next next door and was looking forward to it. Will not be coming back ever.

  • 1/5 Gina R. 6 months ago on Google • 4 reviews
    Everytime I place a takeout order it takes 30+ minutes even for 1 item. The staff is extremely rude and looking for a fight if you have the slightest issue, especially if they messed up on their end. I’ve given multiple chances with this location but it is not worth it anymore

  • 1/5 carolyn p. 1 year ago on Google
    If I could give a zero I would…. Ordered muscle fuel fresh juice… all I could taste was carrot.. asked if I could get something else because it tasted horrible and girl at counter said no… horrible and I would not recommend

  • 5/5 Jdee B. 1 year ago on Google
    Great customer service, and the food is amazing just a lil bit pricey

  • 5/5 Travis Burg J. 1 year ago on Google
    Just got the bison burger food is always good I usually grub hub it but today I went inside. I recommend!!!

  • 1/5 Mike B. 1 year ago on Google
    I'll start off by saying 80% of my calls to this specific energy fuel aren't even answered, even after calling multiple times. This evening I was able to get ahold of someone and place an order. It's notable it's listed in yelp and google this location closes at 10pm. I arrive at 8:55pm to pick up my food and see the entire staff leaving in the same small silver Toyota vehicle, just glaring at me as I stand in front of their closed store. I will never give this store my business again. I do however applaud them for hiring the young girl who is clearly disabled that works the counter.

  • 1/5 Alejandro B. 1 year ago on Google
    I arrived at exactly 8:28 and when i went to order they told me the grill was closed. What’s the point of saying you’re open till 9 when you no longer take orders after “8:30” the girls name was Leslie. I go to the gym next door and i come here all the time. Today i just got out a bit late.

  • 5/5 Linda M. 1 year ago on Google
    I love everything they make! Smoothies & juices, are made fresh & right in front of you. The spinach lentil soup was amazing!

  • 1/5 Notyour f. 1 year ago on Google
    You’re welcome, no problem 😉 and then you wonder why your ratings are bad. You people are absolutely miserable 🤡

  • 4/5 Sue B. 2 years ago on Google
    A bit disappointed. I love this place however, they did not answer the phone when I called to place an order and the rice was extremely pastey. Because I love the quality of their food.

  • 4/5 Amelia S. 1 year ago on Google
    The place is clean and the food is healthy. The food is delicious as well. The staff is friendly.

  • 1/5 Jessica R. 2 years ago on Google • 2 reviews
    I would give negative stars if I could. haven’t been to energy fuel in a few years. So I figured I’d stop in after a long day and a workout to pick up dinner. I ordered salmon plate and a juice. It was $27. The salmon portion is completely unacceptable.
    2 people found this review helpful 👍

  • 1/5 Ser P. 2 years ago on Google • 2 reviews
    I’m not one to write reviews but I’m done with this place. The order is always wrong! We paid extra for cheese its not there, they gave us quinoa instead of brown rice, the fries are completely wet and soggy ( u can’t tell from the photo but u can see the condensation from the soaking wet fries) the food seems to just be thrown together quick, it’s bland, and if u call they don’t really seem to care. They said if u don’t want ur fries to be wet and soggy u gotta ask for them to be put in a plastic container instead of their standard box (so they seem to be aware of the problem) There’s more examples but I’m done with this location. If u order from this location I’ll bet more times than not when u get home something will be wrong or missing.
    2 people found this review helpful 👍

  • 5/5 Lesly V. 1 year ago on Google • 1 review
    Love this place, Acai bowls for the win the girl up front is very nice always happy with a smile, also the food is very good healthy and for the amount of food they give great prices for healthy food all the staff members are very respectful they should start closing more later i always come after work for my bowls and the shake are amazing 🤩 I just love everything about this places and the staff makes it ten times better if you are looking for a healthy restaurant and to be treated with respect this is the place to come to. I been coming here for about 4 years and I will never have a complain about them and the store
    1 person found this review helpful 👍

  • 1/5 patrick s. 7 months ago on Google • 2 reviews
    I'm writing this in hopes to get a hold of someone that works for energy fuel. I eat here alot like 4 times a week and while it is at times expensive I am willing to do so to get the good meal that i have come to expect from here. What I got tonight however was literally unedible and completely undercooked soggy meat. Unless I am reimbursed for this meal that I literally can not eat myself and everyone I know around me won't step foot in this place again.

  • 5/5 Owen E. 3 months ago on Google • 1 review New
    This is it! Support this business the food is fresh, tasty very cheap with a variety of freshly squeezed juices. Atmosphere is a 10


Call +1 631-669-0089 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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