Featured Reviews


Frequently mentioned in reviews: Jerome (19) store (18) appliances (17) Patrick (17) Vanessa (15) helpful (13) service (13) Cliff (12) family (12) knowledgeable (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Carol D. 2 years ago on Google
    Tom and Chris were proactively helpful and got me the best microwave for my elderly moms needs. Best customer service I’ve experienced since the beginning of the pandemic. Thank you — you made my week!
    1 person found this review helpful 👍

  • 5/5 L C. 1 year ago on Google
    Best PC Richard & Sons around in my opinion! Pat was extremely helpful with helping us choose all of our kitchen appliances for our kitchen renovation. He actually made this process an easy and enjoyable experience. Amazing customer service! I highly recommend asking for Pat to help you with any of your needs!

  • 5/5 Nicolena D. 1 year ago on Google
    I bought a fridge from Vanessa a few months ago. She was totally amazing and was very patient when I didn't know what I wanted. It took a few months to get to me because it was a special order. Vanessa stayed on top of it for me and called me with updates. I will forever use Vanessa for all my shopping needs. Thank you Vanessa for being the truly amazing person you are😊

  • 5/5 John B. 1 year ago on Google
    We always call Cliff first whenever we need something for the house, even since we moved over to New Jersey. In the past few years we've purchased a TV, a refrigerator, and a dishwasher. Always very helpful and able to get our new items delivered quickly. Thank you!

  • 5/5 cristina r. 10 months ago on Google
    Vanessa was awesome. She helped me so much and made my experience way easier!!! I will definitely use her for any future purchases!!

  • 5/5 Samantha S. 1 year ago on Google
    Vanessa was fantastic. She showed us all the options available and what would fit my lifestyle best. When I return to PC Richards, I will definitely be working with Vanessa again!

  • 5/5 Louis C. 1 year ago on Google
    I would never go anywhere else! Jerome’s knowledge, honesty and reliability is unmatched. PC Richards always has what I need from budgeted purchases to my new kitchen remodel wish list. Jerome treats us like family and makes the purchase experience simple and stress free! I refer all my friends and family with confidence and without hesitation. Thank you Jerome and PC!

  • 5/5 courtney g. 1 year ago on Google
    I dealt with Jerome at the Babylon location, and must say, what a great experience! He was very knowledgeable on all the kitchen appliances I was shopping for, and was very honest on what and where I could save. I felt like he was shopping for me, not selling to me, which was a nice change from most stores nowadays. I would recommend this location and salesman to all.

  • 5/5 Kyle A. 11 months ago on Google
    Came into the store with a plan of what I needed and wanted and Adrian was extremely helpful in making sure I got everything I needed. He was very knowledgeable in recommending the appliances that best fit my needs. I will absolutely shop here in the future!

  • 5/5 Jackie R. 1 year ago on Google
    Came here on a Monday morning to order a vacuum. Was greet warmly by Patrick. He was very helpful and personable. Patrick even helped me pick out a pillow that I can return if I don't like it! What a great store policy since I feel like I go through pillows like candy and I hate throwing money away. Would definitely go in store again just for the excellent customer service!

  • 5/5 Ali H. 6 months ago on Google
    Patrick was fantastic. He was able to help me find exactly what I needed quick and easy. Couldn’t be a better experience. Will be back for all of my home needs.

  • 5/5 Ralph S. 5 months ago on Google
    Jerome is the only person I deal with at this store. He's professional, polite and knowledgeable. I've been dealing with Jerome for over 20 years. His service doesn't end with the sale. He's helped me with service and warranty issues long after my sale was over. My whole family goes to Jerome and are all very happy with his service. I've followed him around to whatever store he's worked at even if it wasn't near my home. HE'S THE BEST !

  • 5/5 MIKE W. 5 months ago on Google
    I just recently was in the market for all new kitchen appliances, as a loyal P.C. Richards consumer, to me there was obviously no other choice. My wife and I found the GE Profile line to suit or needs best. I did do my homework on the exact models i wanted and found what was the lowest prices anywhere during "early black friday". We met Patrick G. at the Babylon P.C. location. Patrick, was extremely knowledgeable with the appliances and showed us features on all of them that I had no idea of. At the negotiation table I was ready for battle, but Patrick beat me to the punch and gave me prices much lower than i had found. As always i recommend P. C. Richards, but now more specifically... I gotta guy, Patrick G.

  • 5/5 Ann K. 5 months ago on Google
    I have been relying on Cliff’s valued assistance at PCR West Babylon for all our appliance purchases literally for DECADES! Whenever I place an order with him I know I’m in the best hands, got the best product, and got the best deal! He is always reachable for further questions and just a pleasure to deal with! I always feel in the best hands with Cliff!

  • 5/5 Adam L. 6 months ago on Google
    Jerome is an amazing, professional, trustworthy, and engaging sales representative in this location. He is our “go to” in this store every time we come there. His customer service is exceptional and he goes above and beyond to make us happy and pleased with the service. He is very knowledgeable with his products and always answers our questions. He is very communicative and we enjoy our conversations with him. We are his dedicated customer and loyal to him as we consider him our family!

  • 5/5 SiClub _. 6 months ago on Google
    I went in for new appliance and TV for my new house. I had Jerome help me he was amazing. Was able to help me decide on the TV I wanted showing me the different options. And for the appliances he helped find me the best deal and the best fit for my home. He even was so personable showing me what he had in his house and his own personal opinion on the appliance. If you need help go to Jerome he is the best one there.

  • 5/5 Laura P. 5 months ago on Google
    Always a fantastic experience when dealing with Jerome Quigley at this PC Richards. He truly takes the time to understand what you value in appliances/electronics and goes above and beyond in doing research to find you the best fit for your needs and budget. Never pushes you to make a decision or buy the most expensive thing. He's smart, honest and reliable. Rest assured, you're in good hands with him!

  • 5/5 Danielle K. 5 months ago on Google
    We went to Jerome both for our kitchen remodel & outdoor entertainment area. Over the last 2 years we have purchased multiple TVs, appliances and even a mattress from Jerome. We continue to go back and purchase whatever possible because he provides the best customer service with timely delivery and good communication. We have made 7 purchases in the last 2 years totaling thousands of dollars and not once did we have any issues with pricing, function or delivery - which is more than what you can say for most appliance stores these days! I would highly recommend this P.C. Richard to anyone looking, make sure you ask for Jerome in sales! 5 Stars. -Danielle & Sean

  • 5/5 Taylor L. 1 year ago on Google
    Oscar was so helpful in helping me find a computer today at the store. He was so friendly and patient. He answered all of my questions and helped me find just the right laptop for exactly what I needed. I am currently writing this review using it right now! My family and I will always use PC Richards for all of our appliance and computer needs. We trust them and they have always been so kind and helpful! Thank you so much, Oscar and PC Richards!

  • 5/5 Carline f. 2 years ago on Google
    I had went over to the store in West Babylon NY. I was looking to purchase a television. The salesperson that helped me with my purchase was Patrick . He was so knowledgeable in all areas regarding the size, make etc. I could not have purchased it without him. He was a pleasure to deal with. Such a nice courteous and helpful young man who knows his job well. He is a great asset to P. C. Richards. So if you are thinking about purchasing a huge appliance head on over there. I guarantee you will not be disappointed. Make sure as soon as you enter you ask for Patrick. He is the Best!

  • 5/5 Tracey C. 2 years ago on Google
    My husband & I were referred to Steve at PC Richards in Babylon by a family member. We are expanding & remodeling our kitchen & were in need of every kitchen appliance. When we first met Steve he was so personal & assured us that we were going to be in good hands & that’s when he brought us to Cliff. Cliff was so incredibly nice & so helpful. Cliff took his time with us while we made decisions & answered any questions that we had, especially while choosing the amount of years for the warranty & the price for each. This past weekend Cliff followed up & called to assist with our up coming delivery. Appliances are difficult to shop for especially during the difficult times we are experiencing & Cliff made it so painless. We are so appreciate for his kindness & patience. I plan on referring anyone I know in need of appliance to Cliff & Steve in the future as well as returning ourselves. Thank you again for your help & assistance ~ it is greatly appreciated!

  • 5/5 joyce m. 2 years ago on Google
    We have been shopping for all our appliances in PC Richard for 53 years, we would never go to any other appliance store .Recently we needed a new washing machine . We always wait until Patrick is working ,we have found him to be so knowledgeable about all items in the store, meets customer needs, understanding, polite, has a very nice way , and always available for any questions even after you receive your delivery. With our washer purchase Patrick met us at the store on his day off so we could purchase the washer and he could expedite delivery for us,. That was the only day we could go to the store as we have a family member in the hospital , so we are limited with our time as our days are spent going back and forth to the hospital. We are very grateful to Patrick for his dedication to his customers and his job. Our entire family feel the same way about Patrick and PC Richard and purchase all appliances their.

  • 5/5 Lauren D. 2 years ago on Google
    We went to the West Babylon location and worked with Patrick, my family always buys appliances with him! He was so great. He was able to guide us in the right direction when it came to our appliances. Then when we decided to switch the color after ordering he said it was no problem and switched them all over for us quickly. We have thoroughly enjoyed our process and have already recommended going to West Babylon and working with Patrick to friends and family!

  • 5/5 gandolfo f. 2 years ago on Google
    I have been shopping at Babylon PC Richard for many years. We have purchased over a dozen items from that store. Jerome has helped us with every transaction, from pricing to delivery he is hands down the best customer service person. Always available for a question and eager to help. I refer all my friends and family to him. Thank you Jerome!!!

  • 5/5 Joan S. 2 years ago on Google
    Just placed an order over the phone for a washing machine. I had the pleasure of dealing with Vanessa. She showed such professionalism and was extremely helpful. She listened to what I wanted and was able to deliver. The best news is it’s coming tomorrow! We all can’t live without our washing machines! Thank you you so much Vanessa for all your help. I have bought every appliance since 1995 from this store and have never been disappointed.

  • 5/5 Barbara F. 2 years ago on Google
    Vanessa is fantastic and beyond helpful. She is methodical and thorough. She is knowledgeable and made buying our new appliances a breeze. We would give her 10 stars if we could. Will be back anytime we need anything. Far and away the best customer service we have ever seen. Highly reccommend.

  • 5/5 william r. 1 year ago on Google
    Jerome helped us with the AC installation needs. Recommended the correct ACs that would fit our needs, he was pleasant, professional and knowledgeable. They sent two guys, the installers were amazing too. The amount of money spent was not even that much for 2 ACs... P.C. Richard have not disappointed me this far.. Highly recommend them for all of your needs.

  • 5/5 Amy C. 1 year ago on Google
    Vanessa at this PC Richard and Son took me from start to finish in buying a washing machine. After spending 3 weekends shopping around for a washing machine elsewhere, I should’ve just gone straight to Vanessa! She was professional, knowledgable, friendly, honest and not pushy at all! I was in and out of there super fast and left feeling taken care of and satisfied that I got the best deal on the best machine! Very happy! Forget the shopping around, just go to the source….Vanessa at PC Richard and Son, West Babylon!

  • 5/5 Frank & Karen P. 1 year ago on Google
    I've been dealing with Jerome for years for all of my major appliances and when he is away I also deal with Patrick. They are stand up guys that go above and beyond to answer all of my questions and help me get the best deal possible. I live 20 minutes away from their store and have no problem driving 20 minutes each way just to deal with them.

  • 5/5 Linda S. 1 year ago on Google
    Bought & had Whirlpool washer delivered by PC Richard and Sons on a Thursday. Second load did not work at night. Next morning, called PC Richard & Sons in West Babylon. My salesperson was not available. Pat answered phone BEFORE store opened & started ENTIRE process of expediting the exchange of my washer (this was a Friday). Pat was very friendly, knowledgeable, communicative, empathetic, & helpful. Went above & beyond. Did his best to help me ASAP. Thank you, Pat.

  • 5/5 Hannah H. 1 year ago on Google
    I had a wonderful experience at the Babylon location today when looking for a Weber BBQ. I was helped by the amazing Vanessa. She made my experience so fast and easy. Not only does she have a wonderful personality, she truly knows a lot about appliances! Everyone go see Vanessa for any of your next home additions!

  • 5/5 Nicole N. 1 year ago on Google
    Adrian was absolutely the best sale guy! He was extremely knowledgeable and honest about the products which helped us choose the right appliances for our home. I will be telling everyone to come see him when they are looking to purchase new appliances.

  • 5/5 Yuridia M. 1 year ago on Google
    My husband has been a customer for about 10 years now so when we upgraded our kitchen we decided to buy every appliance at this location and Cliff was our seller. Best service we have ever gotten! Cliff was very professional and diligent to make sure we got our every need met. In current times when everything is backordered Cliff was able to get my items delivered according to the timelime promised at time of purchase. Very happy with our decision. Will continue doing business with this store!

  • 5/5 Vivian K. 1 year ago on Google
    Patrick helped me at the store. He was the best. I was coming here regularly sometime ago. Coming back felt like coming back home. Same quality service. My brother who is a doctor takes care of some of the Richard’s family. Wish them the best.

  • 5/5 Blue Collar M. 1 year ago on Google
    Jerome Q. was very helpful and knowledgeable. Made my shopping experience a breeze. Delivery guys were very good also. Highly recommend.


Call (631) 587-2700 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
    • ✓️ Assembly service
    • ✓️ Service guarantee
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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