JOANN Fabric and Crafts image

JOANN Fabric and Crafts

Home goods store Craft store Fabric store Art supply store Picture frame shop Scrapbooking store Yarn store Sewing shop Bead store Sewing machine store

Chain providing a wide range of fabrics, plus sewing & arts & crafts supplies (most offer classes). People often mention store,


Address

735 Montauk Hwy, West Babylon, NY 11704, United States

Website

stores.joann.com

Contact

+1 631-321-4777

Price rating

$$ $$

Rating on Google Maps

4.40 (461 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 9 pm
  • Saturday: 9 am to 9 pm
  • Sunday: 9 am to 7 pm
  • Monday: 9 am to 9 pm
  • Tuesday: 9 am to 9 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Michelle L. 11 months ago on Google
    Completely unprofessional management. Waited in line during a busy time and watched as a manager screamed at an employee who was only trying to help. Wildly inappropriate to watch a grown woman berate teenagers trying to work a register.
    3 people found this review helpful 👍

  • 5/5 Sheilaann W. 1 year ago on Google
    I LOVE this place, every fabric under the sun, sales and coupons, good management, interesting decor stock and craft supplies. Best part- the staff. What a lovely bunch of people, friendly and helpful. Particular shout out to Sierra- who is patient, kind and knowledgeable. I feel loyalty for my Joann’s. Thank you.
    2 people found this review helpful 👍

  • 1/5 Mikey's L. 2 years ago on Google
    I had a horrible experience this afternoon, along with a lot of other customers. I was on line for a long time because there was only one register open, and the line was going to the back of the store. People were complaining about waiting so long, many put their stuff down and walked out, I did the same. No customers should be treated or taken for granted by any store. I had good experiences before, but I can and will not recommend you, because you treated everyone like we were nothing. The management should be ashamed of themselves for letting this happen
    2 people found this review helpful 👍

  • 5/5 jspeelma 5 months ago on Google
    The sales person was helpful and knowledgeable as well as engaging and pleasant.
    1 person found this review helpful 👍

  • 5/5 R F. 5 months ago on Google
    It will depend on the person what experience you will have. Some of the employees are newer and there seems to be a high turnover, but they're generally very helpful. Overall I really appreciate this store is still open - they closed a number of them on LI and it's a shame. It's an older store but they usually have the fabric that I want (I check online before I visit) and I appreciate being able to buy online and pick up at the store since I don't live close by.
    1 person found this review helpful 👍

  • 5/5 Efiy K. 1 year ago on Google
    Nice workers they try to help you as much as possible but didn't have what I was looking for my fault I didn't call first
    1 person found this review helpful 👍

  • 2/5 Jessie B. 9 months ago on Google
    I called to a young worker, and instead of coming towards me, she just stood. I asked her a question as I hobbled towards her, and she went and served someone who just came up behind her. Joann's used to have such great customer service, but for the last 5 years, it's been horrible. New bad management and / or corporate?
    1 person found this review helpful 👍

  • 4/5 Sharon T. 1 year ago on Google
    Wonderful staff but very quiet store. A little bit of noise is comforting when shopping. Even overhead music would be nice!
    1 person found this review helpful 👍

  • 5/5 Tanya L. 1 year ago on Google
    This store has everything. It is very organized, more than any other Joannes I have been to.
    1 person found this review helpful 👍

  • 1/5 Abel Z. 1 year ago on Google
    Why Joann Fábrica has no parking for people with disability. Are they allowed to get away with something like that? If it's not against the law it is immoral.
    1 person found this review helpful 👍

  • 3/5 Jessie C. 1 year ago on Google
    Has some different items than others Joann's. Could use a good dusting cleaning or remodeling.

  • 2/5 Melanie D. 4 months ago on Google
    I'll never understand how the Commack location closed over this one. Even pre-downsizing this location was always messy, disorganized, and lacked in variety of fabrics. Always stuff on the floor, almost stepped on a thumbtack, just overall annoying the only other close "open late" location is all the way out in Bohemia and that location feels like one giant warehouse and is severely understaffed. Bathrooms are nasty too

  • 5/5 carmen f. 11 months ago on Google
    I love this store so much everyone is so friendly you can close the doors and I can stay there and pick put everything just love it one of the best store by far ❤ ♥ 💕 💖

  • 4/5 Mildred C. 1 year ago on Google
    Lovely store big selection of seasonal decorations

  • 4/5 Carol L. 1 year ago on Google
    Nice store didn't have what we wanted

  • 5/5 Jenna M. 1 year ago on Google
    Easy and convenient. Staff is always friendly and helpful and I usually find what I need!

  • 3/5 Diann f. 2 years ago on Google
    some of their specials are just the original item now much higher and the special is normal price

  • 1/5 Nick L. 3 years ago on Google
    An older woman in her 50s named "Jackie" needs to be given a medal for the most rudest disrespectful nasty mean employee in the working force. It seems she is a manager somehow because she frequently bosses all employees around like she's everything. I went searching for supplies for a school project and this woman refused to accept my perfectly valid coupons because she was not aware I had them meanwhile she had already scanned my items. now lets add the whipped cream. I waited on a 30 minute line with this cashier working one register for all customers. thanks to Jackie, you've lost me and many more to come as customers. you must watch your employees closely because this establishment is lacking respect.

  • 4/5 Guy G. 2 years ago on Google
    I went in looking for some fabric for a small project, the lady at the fabric cutting area was super nice and helpful and knew exactly what I was looking for. She was able to direct me right to the other items I needed with no problem. Checkout was quick and the cashier was also very nice. They don't have the selection of art supplies that Michael's has, but they have far more fabrics and the store is clearly focused in that direction, which is great because I don't believe I've seen too many stores focusing on that. I'll definitely be back.

  • 5/5 John M. 2 years ago on Google
    It's a good craft store but since this whole supply chain issue alot of the shelves were kinda empty . Overall they stock a ton of crafting products

  • 3/5 Elizabeth Hampton C. 2 years ago on Google
    Joann's in West Babylon seems to be short on staff. The few times I go in, there is usually a long-line and I have to ask for more people to be put on registers. The staff though is knowledgeable and know where almost every thing is located in the store.

  • 5/5 Janice C. 2 years ago on Google
    Dealt with a wonderful staff member named Sierra who took the time to check inventory. I needed 3 of a Christmas item listed as in stock however wasn’t on the floor yet. Sierra made the effort to check and brought me exactly what I needed. Considering they seem understaffed and the item was not yet shelved, this young lady deserves to be commended!

  • 5/5 Norma L. 1 year ago on Google
    OMG. U would love this place. I usually go to Michael's. This place is so much better for me. Thanking my brother for his referral. I will go for anything


Call +1 631-321-4777 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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