1/5 S H. 2 years ago on Google
BEWARE!!
FILTHY
MOTEL
CHARGING
HOTEL
PRICES;
WORTHLESS
CUSTOMER
SERVICE!
We
checked
in
on
Dec.
25th,
2021
and
were
offered
two
different
dirty,
malodorous
and
dingy
rooms.
Due
to
the
condition
of
the
rooms,
we
were
afraid
to
put
our
bags
down
anywhere.
Therefore
we
didn't
even
stay
10
minutes
in
either
room.
Upon
complaining
immediately
to
Rebecca
(Front
Desk),
she
ASSUMED
that
we
booked
the
room
thru
a
third-party
company
(i.e.
Booking.com)
and
told
us
that
there's
nothing
she
can
do,
so
we'll
have
to
call
them
to
complain,
in
order
to
get
a
refund.
After
I
corrected
and
informed
her
that
we
actually
booked
the
room
directly
on
the
Days
Inn
by
Wyndham
Woodbury
L.I.
website,
she
called
Jay
P.
(Hotel
Manager).
She
advised
us,
as
per
Jay
P.
since
we
booked
it
on
the
hotels
website,
he
will
review
our
complaint
&
refund
request,
when
he
is
in
the
office
tommorrow..Yeah..Sun.
Dec
26th
,
2021.
What
a
MAJOR
inconvenience,
as
we
had
to
find
&
book
ANOTHER
hotel
room,
at
the
last
minute
on
Christmas
Day!
Despite,
multiple
calls
and
emails,
as
of
today,
we
have
not
received
a
call,
an
email
or
a
credit
card
refund
from
Jay
Patel
or
Days
Inn
by
Windham!
ZERO!!
At
this
point,
it
is
obvious
that
Jay
P.
(Hotel
Manager)
either
has
no
intention
of
rectifying
this
situation
or
he
does
not
have
the
power
to
do
so!
The
poorly
maintained
accommodations
at
the
Days
Inn
by
Windham
(Woodbury
L.I.)
as
well
as
the
lacking
customer
service
&
communication
by
the
hotel
staff
is
just
appalling.
The
"hotel
room"
as
advertised
on
their
website
is
misleading
to
say
the
least!
Surely
the
corporate
office
of
Days
Inn
at
Wyndham,
values
their
overall
reputation
in
the
hospitality
industry,
as
customers
have
a
lot
of
hotels
to
choose
from.
Hopefully,
this
will
shed
light
on
the
changes
needed,
at
the
Days
Inn
Woodbury
L.I.
location
and
will
prevent
anyone
else
from
making
the
same
mistake
we
made
by
booking
here
wasting
money
and
time..
YOU'VE
BEEN
WARNED!!