CaratLane Chinar Park image

CaratLane Chinar Park

Jewelry store Jeweler Jewelry repair service Costume jewelry shop Gold dealer Diamond dealer Jewelry engraver Jewelry manufacturer

One of the Top rated Costume jewelry shops in Bidhannagar


Address

Ground Floor, Pinnacle Tower, Service Rd, near Chinar Park, Chinar Park, Atghara, Rajarhat, Kolkata, West Bengal 700136, India

Website

www.caratlane.com

Contact

+91 80 6924 8234

Rating on Google Maps

4.80 (532 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 11 pm
  • Saturday: 10 am to 10 pm
  • Sunday: 10:30 am to 9:30 pm
  • Monday: 11 am to 8:30 pm
  • Tuesday: 11 am to 8:30 pm
  • Wednesday: 11 am to 8:30 pm
  • Thursday: 11 am to 8:30 pm

Featured Reviews


Frequently mentioned in reviews: store (22) collection (18) good (14) experience (12) staff (10) Caratlane (7) jewellery (7) visited (6) Wasif (6) product (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 suruchi b. 2 years ago on Google
    I visited Caratlane Chinar Park, meet with Wasif Hossain, he assisted with best product available within by budget. Very humble and soft spoken person made my showroom experience at next level. Strong Recommended ☺️
    1 person found this review helpful 👍

  • 5/5 md afroz A. 7 months ago on Google
    The behaviour & service of the staff are appreciable and they know very well the customer needs within few minutes of talking.I had a interaction with Wasif and would like to thank him for providing best service and understand our requirement very well...Thanks a lot Wasif👍😊
    1 person found this review helpful 👍

  • 5/5 Suman D. 10 months ago on Google
    Excellent behaviour & service by the whole CaratLane Chinar Park team. Special mention is needed for Staff Nandini for all the patient guidance & advice. They also arranged for a ‘sweet’ surprise gift for the occasion of Doctor’s Day. Thank you.
    1 person found this review helpful 👍

  • 3/5 Universal Laboratory E. 1 year ago on Google
    I have visited store to purchase of bangle I have found what I have chosen previously but the shop was not up the mark as they have made their shop well decorate and the staffs behavior was good to some extend but the collection was missing in case of boys hand cuffs. The ranges of the products are high, items are not value for money
    1 person found this review helpful 👍

  • 5/5 being_miss _. 1 year ago on Google
    Had a nice experience the collection is good stylish and very affordable I went to check out the collection only but the collection was so good that made me decide to buy it the silver range is awesome and can be styled with anything easily they have good customer executives who helps and assists you .
    1 person found this review helpful 👍

  • 5/5 prosun g. 1 year ago on Google
    Good people make our life more beautiful, and that's what we experienced on our Anniversary. We are a fan of caratlane for so long, from Pune to kolkata everywhere we got the surreal Quality of Service, product. On top of that on 27th feb2023, We got a fantastic surprise of anniversary Cake cutting program in Kolkata Chinar park branch by Member Rina and team. Thanks for making our day more special. Thanks to the Team chinar Park Caratlane and Rina for their Smiles and Positive gesture. ❤

  • 1/5 Subhangee M. 6 months ago on Google
    I visited the store yesterday and found noone attending to us they were busy on other customers. They were not even bothered to tend to us. I waited there for 20 mins ... And then left the store. I mean this is how a jewellery store treats us. I've gone Senco Gold, Kalyan, PC Chandra I've never had such bitter experience. Extremely disappointed and dissatisfied!!

  • 5/5 Anand S. 5 months ago on Google
    Rina and staff have been great in handling the first ear piercing for my daughter. It was a pleasant experience.

  • 5/5 Sneha Joshpin D. 5 months ago on Google
    I had a delightful experience at CaratLane's shop. Miss Nandini provided excellent assistance – her sweetness and helpful nature made the shopping process enjoyable. The store offers a beautiful selection. Highly recommend!

  • 1/5 PRITHA C. 6 months ago on Google
    I had bought two silver bracelet from this store and it was the only good thing. The salesman had convinced me to start a monthly installment called CaratPop to save money and buy some jewellery during Dhanteras. However, I did complete the installation but due to some emergency I wanted to cancel the month installation ( a sum of total ₹12000) and wanted the refund. Initially they told me to WhatsApp at their store number my details and within 15days I would get my refund. But they didn't see my message at all. After days my parents and I had to visit the store and ask them to give me my refund. They claimed to had processed it but I didn't receive it. After 2 days I contacted another person from the store and they said my account number wasn't visible so they couldn't refund me, so I provided my UPI ID and guess what I hadn't received my money yet. I have been harrasment by Caratlane and even visited my bank initially assuming that it was my fault. This is shameful since I had trusted them to be an esteemed jewellery brand partnered with Tanishk but instead had to face this. They do not even understand the emergency of the money. And it is a matter of ₹12000.

  • 1/5 Sudipta B. 6 months ago on Google
    Visited today. Went inside, nobody is interested to us, nobody even approach or attended us!! What a service they are giving to customers!! Just imagine you are going to a store to purchase an item with your hard money and you have been ignored by the staff!! Horrible and insulting.

  • 5/5 ASHALATA M. 6 months ago on Google
    I visited caratlane chinar park store. Miss Rina has helped me to choose the jewels . she is very nice and warm person. She helped me to choose some designs which I was confused. Thank you so much Rina for helping me out.

  • 5/5 Tapopurna B. 7 months ago on Google
    Awesome collection and a heart warming experience...Special thanks to Wasif for being so patient and helpful!! He is amazing! Will definitely come back for the collection and Wasif's assistance :)...THANK YOU :)

  • 5/5 Dr.Halimul Islam K. 7 months ago on Google
    Very nice store of CaratLane. I visited the store for exchanging of a product which I bought from online store , Mr. Wasif guided me to exchange my product hasslefree . Awesome behaviour of staffs , especially MR. WASIF is an excellent , polite person . He is well mannered & very professional . Collection at store is also good. Thnq Mr. WASIF & Team CaratLane at Chinar Park . 🥰🥰🥰

  • 5/5 Trishnendu G. 1 year ago on Google
    I was welcomed by one the sweetest executive called Nandini at Caratlane. She made my purchase experience so much better. Thank you for listening to us so patiently and helping us chose the one of the best products.

  • 4/5 Siddhartha G. 1 year ago on Google
    One thing to note - the silver collection of sub-brand Shaya by Caratlane is only available in select stores - Chinar park , Park street and shoppers stop of South city mall. Experience was quite good. Nothing extraordinary nor bad. Went to explore some of their silver collection under their SHAYA brand. They had decent collection for the same. Staff was helpful and security was quite courteous. Overall a good experience.

  • 5/5 nilanjan c. 11 months ago on Google
    The store had wonderful staff and the collection over here is very nice and they refreshing their collection. I went to buy a pendant and it was a very pleasant experience and the staff hospitality was very good. Would recommend to visit this branch location

  • 5/5 Ardhendu M. 2 years ago on Google
    Excellent collection of gold and diamond jewellery items. Even for kids you will get some excellent collection..staffs are also very good.

  • 5/5 Anshika G. 1 year ago on Google
    Awesome collection.. was assisted by Nandini she was very helpful and gave details about everything.. she was very polite and i loved the collection and overall process which was indeed very smooth ...

  • 5/5 Deepankar Rhythm - S. 11 months ago on Google
    Exceptional Staff Behavior and Unforgettable Greetings I recently had the pleasure of visiting a business and I must say, the staff's behavior and the warmth of their greetings left an everlasting impression on me. From the moment I stepped foot inside, I was greeted with genuine smiles and a level of hospitality that made me feel incredibly welcome. The staff members were not only knowledgeable and efficient but also displayed an exceptional level of professionalism. They were attentive to every detail and went above and beyond to ensure that my needs were met. It was evident that they took pride in their work and genuinely cared about providing an outstanding experience for their customers. What truly stood out was their impeccable ability to make guests feel valued and appreciated. Each interaction was accompanied by a warm and personalized greeting, making me feel like a cherished guest rather than just another customer. Their genuine enthusiasm and willingness to assist were truly refreshing and set them apart from other establishments. In addition to the exceptional staff behavior, the products offered were of the highest quality. It was evident that the business took great care in curating a selection that catered to a wide range of preferences and needs. The staff members were well-versed in the product offerings and provided helpful recommendations based on my preferences, ensuring that I found exactly what I was looking for. Overall, my experience at this business exceeded all expectations. The staff's behaviors, particularly their warm welcome and genuine greetings, made me feel like a valued customer. Their professionalism, attentiveness, and genuine care for their guests set a standard that other businesses should strive to achieve. I highly recommend visiting this establishment for both their exceptional staff and their top-notch products. It truly deserves a 5-star rating.

  • 5/5 Pritha S. 1 year ago on Google
    Experience was good Budget friendly

  • 1/5 Tanmoy A. 1 year ago on Google
    Very Very Bad castomar service.. sales executive are not profession... They doesn't know what thay are selling.. Caratlane should appoint better staffs. Disappointed

  • 5/5 Sourav C. 1 year ago on Google
    Good collection and stuff behaviour very polite and understand what customer want. Its located in prime location and well maintained

  • 5/5 THE LIFESTYLE V. 2 years ago on Google
    Diamond collections are very good and unique..Loved it🥰

  • 5/5 Pravat P. 1 year ago on Google
    Wonderful collection in this chinarpark caratlane store..and love this type of light waits jewellery..ans staff behaviour also nice and friendly..🥰

  • 3/5 Shrabani R. 2 years ago on Google
    Visited this store on Akshay tritiya...design and Collections are good but all ring size not available, looking for 14size but only few are available, have to order for required size

  • 5/5 Devendra M. 2 years ago on Google
    Lovely experience. Wasif Hossain was very helpful and patient in design selections and helped us choose the perfect ring we were looking for. Having a varied range of budgets and wide range of collections this is a great place to shop for the perfect gift

  • 5/5 Debditta N. 2 years ago on Google
    Excellent collection of gold, silver and diamond jewellery. The behavior of all the staffs are also very supportive, humble and appreciable. I will love to buy from this store again

  • 1/5 Rozina M. 1 year ago on Google
    Worst store of caratlane in kolkata. Staffs are extremely misleading and don't provide any information after the product is booked. Caratlane should appoint better staffs. Disappointed

  • 3/5 Tanvir S. 1 year ago on Google
    Good store, employee behavior is friendly they have a good stock also. But if you don't get your required jewellery size at their store & you need to prepare it separately & making charges are quite high. Even if we went for smaller ring size which requires less gold the price was higher than the readymade bigger ring since they need to make it separately


Call +91 80 6924 8234 Open on Google Maps

Amenities


  • Payments
    • ✓️ Google Pay
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
  • From the business
    • ✓️ Identifies as women-owned

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