Mi Home Diamond Plaza image

Mi Home Diamond Plaza

Cell phone store

One of the Most Reviewed Cell phone stores in South Dumdum


Address

Unit 5, 68, Jessore Rd, Ward Number 23, Satgachi, Kolkata, West Bengal 700055, India

Website

www.mi.com

Contact

+91 91230 88577

Rating on Google Maps

4.40 (899 reviews)

Open on Google Maps

Working Hours

  • Monday: 10:30 AM to 9:30 PM
  • Tuesday: 10:30 AM to 9:30 PM
  • Wednesday: 10:30 AM to 9:30 PM
  • Thursday: 10:30 AM to 9:30 PM
  • Friday: 10:30 AM to 9:30 PM
  • Saturday: 10:30 AM to 9:30 PM
  • Sunday: 10:30 AM to 9:30 PM

Featured Reviews


Frequently mentioned in reviews: store (13) experience (11) product (7) products (7) charger (7) sold (6) cable (6) phone (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 rahul k. 3 years ago on Google
    very good Mi store , no need to wait for flash selling online Mi product , everyone buy product at same price which available on Flipkart or amazon
    4 people found this review helpful 👍

  • 5/5 Abhijit R. 4 years ago on Google
    This Mi Home has all the phones and accessories on display. You check them out and get the in-hand feel of the devices. Bluetooth speakers are also display. Beside the Redmi K20 Pro, they have kept a bubble generator in a glass so that people can check the slow mo video recording capabilities of the Redmi K20 Pro. You will get a nice experience on visiting this store.
    3 people found this review helpful 👍

  • 1/5 Supriyo N. 1 year ago on Google
    Misguided and sold improper products. I asked for a 33w turbocharging cable and also while purchasing I showed them my existing cable, charger head, and phone. They sold me a normal c type cable and said it will be the same. Later I found the cable they sold me is not a 33w turbo cable. Called them, and they first denied the order return or exchange, later when I explained to them that the cable they sold supports up to 22.5w and and they sold me the wrong product, they finally asked to come and get a refund. The point is not to refund or exchange or return. The point is misguidance, wrong product pitch, no technical knowledge, and not even understanding the customer's needs. A big zero For this store.
    3 people found this review helpful 👍

  • 5/5 The B. 4 years ago on Google
    MI Home is Fully Owned By Mi (Xiaomi India). This Shop is So Classy and It Have all Kind Mi Accessories. Staffs are Polite, Gentle and Cooperative . Easy to Explore all Accessories 😎
    3 people found this review helpful 👍

  • 1/5 Rumki B. 1 year ago on Google
    Today we have visited mi store of Diamond plaza Nagerbazar. It was a horrible experience for us. All the sales persons do not know how to deal with any customer. Also they are not at all technicaly sound. One guy was there with curly hair, he was way too rude. We have visited the store 2 weeks back and they have commited to exchange a phone at a certain value ,when we wanted to describe the same to him, fro the very begining he completely denied and continiously arguing ,yelling.He does not even bother to listen what we were trying to say. The other guy was also doing the same whoom we met 2 weeks back. Pathetic experience as a customer. As a customer atleast if we do not get any service from a store then what is the point of visit to a store, we can buy any time from online. We left the store just for their rude behaviour without purchasing the phone we have chosen to buy.
    3 people found this review helpful 👍

  • 1/5 Kanak S. 11 months ago on Google
    Pathetic experience.They are openly doing fraud with their customers.The staff of the store are not at all experienced and cooperative . They suggested me a wrong product and sold a defective charger to me They took the money first and then opened the charger and when i found it defective and asked for exchange or refund my money, they did not do so moreover they did manipulation with me by putting my phone on charge with another charger and showed that the phone is getting charged with the new charger i bought , I caught them redhanded while they were doing this manipulation with me still they did not accept their mistake and refund my money or exchanged the charger .I had to bck home with the defective charger which is of no use for me. Extremely poor experience .
    2 people found this review helpful 👍

  • 5/5 Sayendra B. 2 years ago on Google
    One of the best Mi Home outlets in Kolkata. The staff are excellent and provide unending support and display exemplary professionalism. They are highly knowledgeable about the products and provide a seamless experience in your quest to buy your favourite products!
    2 people found this review helpful 👍

  • 5/5 Mudit J. 2 years ago on Google
    2 days back my tv had disconnected & today I had reached mi home diamond plaza within seconds they helped me kudos to them thank you so much for helping me .
    1 person found this review helpful 👍

  • 4/5 Indira Nag C. 3 years ago on Google
    I bought my mi phone from here... Price is exactly as shown in the mi website... There are no additional charges... The worker are very much cooperative... And u can check your product properly before buying because almost every type of product is on display to check out
    1 person found this review helpful 👍

  • 5/5 Rimpa Dutta (Beyond I. 4 years ago on Google
    You can find everything here. Like online store everything is available
    1 person found this review helpful 👍

  • 1/5 Vanessa singh 7. 1 year ago on Google
    Mi sales counter person very cheater. All person are layers. They sell old products in new box. Please don't buy any MI products from MI store.
    1 person found this review helpful 👍

  • 5/5 Rajesh G. 3 years ago on Google
    A big Mi mobile store at Diamond plaza shopping centre, you can get here all types of Mi company's mobile

  • 1/5 Kaustav R. 1 year ago on Google
    The salesperson needs to behave decently. Very bad experience.

  • 5/5 Subhash P. 1 year ago on Google
    Great place to buy MI Product. I eventually visited for Mi USB Data Cable. All XIOMI products Mobile Laptop TV audio and other products are available in this store.

  • 1/5 Sampad c. 11 months ago on Google
    Most third class supporting person . Very bad behaviour... Not satisfied . Kindly change stuff because not helpful person

  • 4/5 Jotun H. 1 year ago on Google
    is redmi note 12 pro available, 12 gb ram and 256 gb memory, arctic white?

  • 1/5 abhishek roy c. 7 months ago on Google
    Terrible experience.Mi has no service centre In kolkata for tv.Purchased a 43 inch tv but within 2 years panel got damaged. I have complained for repair as I purchased extended warranty.Its already 1 month over and when ever I'm contacting customer care they are misleading.

  • 4/5 CMC P. 7 months ago on Google
    Good, but they don't have all variets from a particular model.

  • 1/5 01. Aaditri Roy C. 7 months ago on Google
    Pathetic experience as after purchasing MI tv 43 inches, 1 month ago the panel of our TV got damaged, as we complained about this, they are making us wait for days after days but still we haven't got our panel. They are telling that it would take fifteen days but a month has passed still haven't repaired our TV yet. Worst experience and awful service.

  • 5/5 Mukul D. 6 months ago on Google
    Overall very good experience. Products are good. Staff behaviour very good. Thery are knowledgeable...

  • 5/5 Jayanta K R. 7 months ago on Google
    Overall a good collection. Staffs are very knowledgeable and supportive


Call +91 91230 88577 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Same-day delivery

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