Greenfields Medical Centre

Doctor

😠 Absolutely terrible and unprofessional Medical Practice. Especially the reception staff who require customer service training immediately. The phones lines you are constantly in a queue and then they just disconnect you very disappointing this has happend to me, serveral times. The web says open 9a... People often mention staff, care, people, rude,


Address

12 Terrace St, Nottingham NG7 6ER, United Kingdom

Website

www.omsharma.co.uk

Contact

+44 115 942 3386

Rating on Google Maps

1.80 (60 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 am to 6:30 pm
  • Friday: 8 am to 6:30 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 7:30 pm
  • Tuesday: 8 am to 6:30 pm
  • Wednesday: 8 am to 6:30 pm

Featured Reviews


Frequently mentioned in reviews: staff (9) care (7) people (6) rude (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Linda A. 2 years ago on Google
    This is the worst medical centre I have ever been to. They don't answer any calls. And when they book appointments they are very unprofessional. I went to get a skin tag removed and the doctor sent me to a breast cancer center. Nothing to do with what I asked for. My daughter has eye allergies and when we called they would prescribe eye drops without even checking her. This people play with people's life and honestly they don't even care.
    9 people found this review helpful 👍

  • 1/5 lee s. 2 years ago on Google
    Absolutely terrible and unprofessional Medical Practice. Especially the reception staff who require customer service training immediately. The phones lines you are constantly in a queue and then they just disconnect you very disappointing this has happend to me, serveral times. The web says open 9am _ 6pm but got told have to ring at 8 am for an appointment. Dr Sharma is also rude everyone I see him he's says it because of my weight Unfortunately I have no option but to put a complaint in to the practice and NHS England.
    9 people found this review helpful 👍

  • 1/5 Steve H. 2 years ago on Google
    Absolutely terrible and unprofessional Medical Practice. Especially the reception staff who require customer service training immediately. The phones lines you are constantly in a queue and then they just disconnect you very disappointing this has happend to me, my daughter and son on numerous occasion. Unfortunately I have no option but to put a complaint in to the practice and NHS England.
    9 people found this review helpful 👍

  • 1/5 astha s. 4 months ago on Google • 15 reviews
    Worst gp / doctor i have ever been. So rude, unprofessional, moaning about thier work, kept telling me that I haven’t had water or ate anything since morning. Asking me that what i need , i mean if i know what i need whats the need of you then. Disgusting people.
    1 person found this review helpful 👍

  • 1/5 Shan 8 months ago on Google • 8 reviews
    Unprofessional receptionist dealing with people in health care and doesn't know what she is talking about. I've asked simple questions that she should already know the answer too. This is people's life's and health care you are messing with I believe there should be experienced staff not children on the phone.
    3 people found this review helpful 👍

  • 1/5 Sadie A. 8 months ago on Google • 4 reviews
    ABSOLUTELY DISGUSTING SURGERY!! I have never seen such horrible inconsiderate rude and dismissive staff! Receptionist don't want to help at all! An elderly lady who couldn't speak English well was dealt with terrible today as I was in! Been my drs for 4yrs but I'm done. The drs and receptionist are the rudest I've met. DO NOT GO HERE
    3 people found this review helpful 👍

  • 1/5 maddie1998ily 5 months ago on Google • 3 reviews
    Absolutely the worst surgery. Never answer the phone, called bang on 8 am and waited in queue position 8 for 3 hours, the call was never answered. Unable to get an appointment after calling every day for a week. Got so I'll that I ended up in a&e. The staff at this GP practicedont give a toss about the patients. Absolutely disgusting.
    3 people found this review helpful 👍

  • 1/5 Bev T. 1 year ago on Google
    Suppose to open at 8 ring.and then they put on the recording saying we are sorry getting a high volume of calls at 2 mins past 8. The service as got worse since the merge.
    2 people found this review helpful 👍

  • 5/5 mash s. 1 year ago on Google
    My hearing is very poor and I use a hearing aid and I have to repeat the sentence several times for me to understand, but the staff of this treatment center talk to me with kindness and patience.
    1 person found this review helpful 👍

  • 5/5 Zara Z. 11 months ago on Google • 4 reviews
    At a time when there is so much negativity towards the NHS and General Practice, I'd like to say how wonderful all the staff are here. Receptionists always happy to help and the regular doctors there are great and knowledgeable

  • 1/5 Zuzanna 1 year ago on Google
    Please don't register with them. The appointment system just doesn't work and they never pickup the phone, it's ridiculous.

  • 5/5 Awadh S. 1 year ago on Google
    The staff at the reception and doctors who I have seen are very helpful and very polite. the reviews on here don’t do justice. Thank you for all your help

  • 1/5 Amanda A. 1 year ago on Google
    Only went to greenfields as I couldn't see anyone at my surgery, think the doctor gets paid just for attending and not actually doing anything, he'd already made his mind up what was wrong with me before even looking at me , wouldn't even listen to me explain what was wrong , told me to shush for 20 seconds after asking me what was wrong , and all he wanted to do was sign me off work for 2 weeks!!! Overall service, not impressed at all

  • 1/5 Halima A. 9 months ago on Google • 1 review
    This is the only medical practice I've been to and I hope all aren't the same. They don't care to help and just want to dismiss you. Been pushing for something so simple for almost a year now till I finally broke down and clearly wasn't leaving till she did something to help. Asking for something so simple shouldn't require my tears for them to help and inappropriate questions were also asked. Overall these people clearly don't care and the attitude of the people working there and atmosphere is horrible.
    6 people found this review helpful 👍

  • 1/5 syra b. 8 months ago on Google • 1 review
    Worst surgery I have ever been to. Extremely rude and incompetent staff receptionist and doctors. Never go there
    3 people found this review helpful 👍

  • 1/5 Shan M. 4 months ago on Google • 1 review
    I don't understand why GP's like this are even allowed to exist?? They are rude, insulting, unprofessional and damn right disrespectful. They need to be shut down. They shouldn't be allowed to get away with treating people the way they do. I honestly hope when they are in need of help of a GP professional help they are showed the same amount of respect and care they do everyone else.. (NON) Awful place to registered DON'T BOTHER!!!!!!!!
    1 person found this review helpful 👍

  • 1/5 Pia O. 2 months ago on Google • 2 reviews New
    Very rude receptionist. Complained to dr. Sharma but nothing happened. He doesn't care too. They just wanna accept money from the government for nothing.

  • 1/5 Hassan N. 3 months ago on Google • 1 review New
    I have skin problem and it’s been more than 3 months I’m trying to get simple gp appointment and still I’m on waiting list, I have paid a huge sum of insurance just to suffer and be on waiting list, nice


Call +44 115 942 3386 Open on Google Maps

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