JQ Diamonds image

JQ Diamonds

Jewelry store

One of the Top rateds in Birmingham


Address

112 Vyse St, Birmingham B18 6LP, United Kingdom

Website

www.jqdiamonds.com

Contact

+44 121 236 4010

Rating on Google Maps

5.00 (343 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 AM to 4:45 PM
  • Thursday: 10 AM to 4:45 PM
  • Friday: 10 AM to 4:45 PM
  • Saturday: 10 AM to 4:45 PM
  • Sunday: 10 AM to 3 PM
  • Monday: 10 AM to 4:45 PM
  • Tuesday: 10 AM to 4:45 PM

Featured Reviews


Frequently mentioned in reviews: ring (39) wedding (22) rings (21) Adam (20) engagement (18) service (16) Diamonds (14) design (10) experience (9) beautiful (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Beth J. 1 year ago on Google
    We had a bespoke engagement ring made by JQ last year. From the moment we walked through the door, the service was a level above that we’d experienced in other stores in the area. Cameron’s expertise and advice was incredible in helping us turn an idea into my dream engagement ring. And all done with such friendliness and good humour. By the end of our experience, we were wanting him to be best man! Thank you so much!
    1 person found this review helpful 👍

  • 5/5 Sarah D. 1 year ago on Google
    This is my third visit to JQ Diamonds and the service has always been amazing. The selection of jewellery is stunning and the staff always go above and beyond. During my most recent visit to buy my wedding band, Adam was extremely knowledgable and personable. He tried hard to make the price as competitive as possible and was very thorough. He was extremely patient and answered all of our questions. Thank you so much, Adam! I can’t wait to collect my ring 😊
    1 person found this review helpful 👍

  • 5/5 Eggles 5 months ago on Google
    My partner and I felt a bit lost and overwhelmed going into all the different jewellery stores searching for an engagement ring until we came here. We were seen by Adam who was really friendly and knowledgeable helping us understand different diamond types, colours, clarity, cut etc. He helped us design a really unique beautiful engagement ring. Adam didn’t rush us and really encouraged us to take our time and offered us a complimentary drink. I would recommend this jewellers, especially Adam for a very bespoke experience.
    1 person found this review helpful 👍

  • 5/5 Rebecca F. 5 months ago on Google
    Today myself and my partner shopped for our wedding bands. We had the pleasure of working with Adam who shows real expertise in the quality of diamonds. Adam was super friendly, professional and extremely helpful guiding us on our special journey. Thank you Adam we look forward to seeing you again.

  • 5/5 Kay G. 1 year ago on Google
    What a beautiful jewellers! We had Matt design a platinum diamond ring just as our daughter wanted it. He worked with her throughout the process, changing the design as she wanted, so very happy with his work. Excellent communication, stunning ring, highly recommend! 5*+

  • 5/5 Jack R. 7 months ago on Google
    We had an amazing experience with Adam. He really made us feel welcome and talked us through all the different style of engagement rings and helped me pick the perfect ring for my proposal in kenya.

  • 5/5 Adam J. 4 months ago on Google
    Adam was an excellent host- gave the right service in a calming and very informative manner- not only educating ourselves. But talking through the reasons. Like a real expert . A fantastic asset to the company. Will definitely be only coming back to JR Diamonds from now on

  • 5/5 Cassie 5 months ago on Google
    Bought our wedding rings from here today and Adam gave us the perfect experience we were after. He was very polite, helpful and knowledgeable. Adam helped us find our perfect wedding rings and nothing was ever too much, and he stayed within our budget which is essential when wedding planning! We tried on all sorts of different rings until we found the perfect ones for us. Thank you so much Adam, you were wonderful! Can’t wait to collect our wedding rings in January🥹

  • 5/5 Hannah H. 4 months ago on Google
    We got my engagement ring and both our wedding rings from JQ diamonds. I designed my own wedding band and I couldn’t be happier with it. The team knew exactly what I wanted and they really did deliver, thank you!

  • 5/5 Debbie G. 7 months ago on Google
    We had such an amazing experience at JQ Diamonds. Surinder was fantastic! She made us feel so comfortable and welcome. We were given so much help throughout the process of buying our engagement ring. The customer service we received was fantastic. The ring needed to be resized and the stone needed to be set. This was done within 24 hours. The ring is absolutely beautiful, even better than I had in mind before we went. We did not feel rushed or pressured to make a purchase (which we had felt in other jewellers). We had shopped around the Jewelry Quarter and JQ Diamonds was by far the best for price and customer service. The 6 monthly free cleaning service and 3 yearly valuations is a great bonus.

  • 5/5 Ann H. 4 months ago on Google
    Ruby wedding anniversary - ruby ring required! Bewildering display around the jewellery quarter, felt a bit lost. Until we went into JQ. Staff were brilliant and very knowledgeable, helped us to design exactly what we wanted, with no pressure whatsoever. Today the ring arrived, and it's truly beautiful. Completely delighted with it, can't believe how it has exceeded our high expectations. As an illustration of their brilliant customer service, the staff enclosed an anniversary card. Completely satisfied customer. So grateful for your help and guidance. Thanks Adam, Chloe and the team!

  • 5/5 Jayni P. 10 months ago on Google
    One of the best experiences I've had wedding shopping was with Nandesh in JQ Diamonds. His knowledge was second to non. His experience reflected in the advice he gave. He managed to find exactly what we wanted which we couldn't find anywhere else and no question/ask/request was too much. Our rings turned out unique, beautiful and two of a kind !! Thank you for your kindness, support and conversation - we will never forget where we found our forever rings !!

  • 5/5 Patti W. 11 months ago on Google
    Had a bespoke ring made using gemstones from other rings with a sentimental value. Katie produced a super design which was organic and flowing. She was very empathetic about what I wanted and always receptive to feedback. She was very patient about making changes and delightful to deal with. The finished piece was gorgeous. Highly recommend.

  • 5/5 Ben T. 9 months ago on Google
    Adam was an incredible help from the very start. I came in the store for just a casual browse and ended up purchasing an engagement ring! The staff were very welcoming and the store was very relaxing. Adam gave me his full attention, giving plenty of brilliant options and refining them to exactly what I was after. I couldn't ask for better customer service!

  • 5/5 Kathryn A. 9 months ago on Google
    Nandish helped us from start to finish with designing a ring that was a necklace. He was patient and knowledgable. I would recommend both him and JQ Diamonds

  • 5/5 Robert H. 9 months ago on Google
    Shopping for engagement and wedding rings at JQ Diamonds was a pleasure! The store has a nice atmosphere, the staff are very friendly, and there is a wide range of beautifully designed rings at great value. I wouldn't hesitate to come back for any jewellery in the future.

  • 5/5 Karim M. 9 months ago on Google
    I popped into JQ diamonds and was looked after by Adam. From the second I entered the service was 10/10. Listened to what I needed and went above and beyond. The whole atmosphere and the team made me feel at ease and welcomed. Adam is a gentlemen - not like the other pushy sales people in the previous stores. If you’re looking for quality products & exceptional customer service - look no further. Definitely worth popping into.

  • 5/5 Raj D. 9 months ago on Google
    Incredible experience from the team at JQ diamonds! From our initial consultation with Katie and when we went to pick up our rings from Matthew, we were always provided with a first class service. I have no hesitation in recommending JQ Diamonds for engagement rings and wedding bands. Both Katie and Matthew are a credit to the team and we were incredibly happy with the final rings.

  • 5/5 Laura M. 10 months ago on Google
    I have used JQ Diamonds twice now, once to create a wedding band and again recently to create a dress ring. Both times Matthew did a fabulous job. He turned what was in my head into two beautiful custom rings and I couldn’t be happier. Really friendly, helpful and professional.

  • 5/5 Emily K. 11 months ago on Google
    We have visited the jewellery Quarter today to purchase our wedding rings. We tried 3 stores before visiting here. We were served by Adam who was absolutely lovely. Both me and partner felt comfortable buying our rings from there and were happy with how the shop looked and how we were spoken to by all of the staff. We also took our 6 month daughter with us and all staff members engaged with her which was also a nice touch! Thank you to Adam for helping us get our rings for our September wedding

  • 5/5 Ash 1 year ago on Google
    Matt was exceptional at every step of the way in designing an engagement ring. Really knowledegable with great service and communication. Highly recommend!

  • 5/5 Paul 1 year ago on Google
    All I can say is wow! Chloe from JQ Diamonds is an absolute legend and knows exactly what she's doing. Emma (my now fiancée) is awesome but she's a fussy lady and Chloe worked with me on the quiet and at a very fast pace to create a bespoke, one of a kind dream ring for Emma (me too of course). Chloe made the whole process not feel like a process at all. There was no stress involved at all and she absolutely nailed the ring design based on conversations and some back and forth pictures. Emma was and still is blown away by the ring. Everyone loves it and they have said that the ring is without a shadow of a doubt Emma through and through. From the bottom of my heart Chloe, thank you sooo much for putting such a big smile on Emma's face and making her cry so many tears of joy. When I saw the ring for the first time you nearly got me too. We will see you soon for our wedding bands :-)

  • 5/5 Amie F. 1 year ago on Google
    First came across JQ diamonds when we were searching for somewhere to redesign my engagement ring. Matt was a pleasure to deal with, he listened to my needs/concerns, made me feel at ease, and worked with me to design and build a new setting for my existing diamonds. He said he knew exactly what I was looking for, and he was right! We were sent CAD mockups, and a 3D wax version of the ring to ensure I was happy. The communication was great throughout, the team were always friendly and helpful on every encounter, and the ring itself is so unique and beautiful that I fall in love with it all over again every single day. We were so impressed with our experience that we also purchased our wedding bands from JQ diamonds, and we wouldn't have done it any other way - they have gained two loyal customers in us!

  • 5/5 Reuben J. 1 year ago on Google
    5* Service from start to finish! JQ Diamonds have been brilliant in bringing my idea of the perfect engagement ring to life. Their bespoke service in designing the ring was exceptional and there explanation of the process was clear and concise. Special thank you to Katie who responded to any queries I had promptly and with great detail. My Fiancèe loved the ring and said it was even better than she could ever imagine. Thank you again, can’t wait to be back to design the wedding ring! Reuben

  • 5/5 Daniel D. 1 year ago on Google
    I've very rarely experienced such a high level of customer care and service. Matthew has been amazing from start to finish. From the design process of coming up with a sketch and talking the details and intricacies of the ring to keeping me updated every step of the way. JQ Diamonds and Matthew made me feel like my wedding ring idea was possible and boy did they deliver! A one of a kind piece I can't wait to wear on my wedding day. JQ Diamonds is 1000% the place to go for bespoke rings and I couldn't recommend them more highly.

  • 5/5 Aditya K. 1 year ago on Google
    JQ diamonds is a fantastic place to buy an engagement ring. We were extremely well looked after by Katie and Chris who helped us design our own bespoke engagement ring. The service was flawless and the ring looks beautiful! We will definitely be back for wedding bands. Can't recommend JQ Diamonds enough!

  • 5/5 Simon J. 1 year ago on Google
    We purchased our engagement ring at JQ diamonds and I couldn't recommend it enough. In particular, I want to thank Emily for being so patient, accommodating and personable in helping us buy our engagement ring. She spent a good amount of time talking us through everything, showing us all the different options and guiding us in our decision. The ring is beautiful and we absolutely love it! Thank you again and looking forward to getting our wedding rings from you.

  • 5/5 Sophie T. 1 year ago on Google
    We had a fantastic experience buying our engagement rings. Matt was really helpful, friendly and enthusiastic, making the whole process really enjoyable. Everyone we’ve communicated with over the past few weeks has been lovely and the service they provided was so professional without being elitist. Their jewellery is high quality and they have a large range to chose from. Even when Matt couldn’t find exactly what I wanted, he made something bespoke which exceeded my expectations. We can’t recommend this place enough, you won’t be disappointed.


Call +44 121 236 4010 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

Trends



Last updated:

Similar Jewelry stores nearby

Last updated:
()