Hanna's Nails image

Hanna's Nails

Nail salon

One of the Most Reviewed Nail salons in West Goshen Township


Address

619 E Gay St, West Chester, PA 19380, United States

Website

hannasnailswestchester.webflow.io

Contact

+1 610-996-0538

Rating on Google Maps

4.30 (104 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 10 am to 7:30 pm
  • Tuesday: 10 am to 7:30 pm
  • Wednesday: 10 am to 7:30 pm
  • Thursday: 10 am to 7:30 pm
  • Friday: 10 am to 7:30 pm
  • Saturday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: salon (15) nails (15) nail (12) service (7) pedicure (6) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Lauren 8 months ago on Google
    I am willing to pay a premium for perfection. This was salon was far from perfect, but it was cheap. I was only charged $75 for a gel manicure and gel pedicure ($90 after tip). I have been getting gel nails for years. I LOVED my salon in Philly - but I recently moved to the area and I need to find a new nail tech. My old salon was $105 for a gel manicure and gel pedicure ($125 after tip). I realize Hanna’s Nails is 40% cheaper than the service I am use to, so I don’t expect the quality to be the same. Hanna’s Nails has a very strong smell. My old salon did not do acrylics or dip gel, so I was taken aback by the smell of this salon. I can’t help but think the fumes were unhealthy. On top of the smell, everything from the fake plants to the chairs were covered in powder / dust from filing. -0.5 star. They did not keep my appointment time. I arrived before my scheduled appointment but was not actually seen until a half hour after my appointment time. Again, I am willing to pay a premium for promptness. I don’t have the free time to wait around. -1 star. I asked the tech to please soak my gel polish off and to not use the electric nail drill as I didn’t want to damage my natural nails. She said she would only file the surface and then soak the gel off. The drill filed more than just the gel and removed some of my natural nail. She actually used the drill again after she let the gel soak in the acetone. She didn’t use the triangle gel scraper tool to remove the gel polish without damaging my nails. I was very disappointed in the service and upset that she did not respect my wishes. -1 star. The actual service itself was rushed, so I was finished exactly 1 hour after she started. I understand that the salon likely uses the electric drill files to save time and schedule more appointments, but this technique damages the natural nail bed. On top of that, the “massage” was quick and too rough. Then the nail tech painted the gel polish on my actual skin the entire time. The used the cuticle pusher to scrape the polish off my skin. Any remaining polish that was left on my skin after curing under the lamp was then *cut off* with the cuticle cutters. On top of that, the final product is also flawed as my nail lengths & shapes are inconsistent. The nail tech filed my nails after the gel was fully cured, which makes me concerned that the gel will lift / peel off now. -1 star. I cannot comment on the hygiene of the salon as I did not see any sterilization stations, nor did I see where my nail tech got my tools from. The whole salon looks like it was furnished in 2017 - lots of “live, laugh, love” & “be kind” & “hello gorgeous signs.” The salon had the Today Show playing on the TV by the manicure tables, and music playing in the back by the pedicure chairs. The competing sounds was both distracting and overwhelming. Pros - There are parking spaces in front of the salon. There is a lot behind the salon. You can book your appointment through their website. The actual service was fast despite waiting for a half an hour to be seen. The techs didn’t make any attempt to speak to me while I was there, which I like. If you are looking for small talk during your service, you may be disappointed. This salon’s quality likely matches the discounted prices. I will be looking elsewhere for a more relaxing and detail oriented option.
    2 people found this review helpful 👍

  • 5/5 taya d. 7 months ago on Google
    love my nails! exactly what i asked for! Good pricing and positive environment! Will be back for sure!
    1 person found this review helpful 👍

  • 1/5 Kyriaki M. 8 months ago on Google
    she told me my nails were 55 and charged me 80 for short nails that had no shape. they will lie abt prices and up charge once the service is done. she told me at the beginning that it was 40 dollar 10 for design and 5 for shape (there’s no shape, my nails are square). so that equals 55. i’m not sure where she got the 80 dollars from. i don’t mind paying a lot of money for nails but i do mind when i’m paying that much for a nail job that isn’t even good. smhhhh
    1 person found this review helpful 👍

  • 2/5 Emma D. 2 years ago on Google
    The staff was very nice and the salon was clean but the quality of my acrylics is awful. I just got them done three days ago and they are already chipping off at the cuticles and lifting. The paint design was also messy. Not to mention my cuticles were cut up on multiple fingers. Not here to bash but to share my experience. If you want good quality nails I’d go somewhere else.
    1 person found this review helpful 👍

  • 5/5 Jackie V. 1 year ago on Google
    Thank you so much!!!! 🥰 I love my nails!! I normally don’t write reviews, but the nail techs at Hannas Nails have been on point with me! I have been going to Hanna’s for the past several years. I used to go to another nail salon in Philly, but I stopped going because they weren’t very sanitary. Hanna’s exercises better hygiene protocols and the staff are all very friendly. My favorite nail Tech is Tiffany! She does the best job with my nails! She is a great listener and it’s amazing how sweet and kind she is. She really cares about the customer and makes you feel like your the #1 customer! I remember a time when I decided that I wanted to change the design of my nails 💅 and this was when Tiffany was more than half way done 😬… she was so nice about it and did my nails all over again. There are other places that would give attitude back for that but Hanna’s didn’t. Thank you so much for all that you do! Keep up the great work! Love and light! 🦋
    1 person found this review helpful 👍

  • 2/5 Beth S. 7 months ago on Google
    I have been coming here for a year. Keep hoping they acrylic refill will get better, but my nails always come out foggy and chip up within an hour. I've tried telling them numerous times what I read online to solve the problem, but they always tell me that it's cleaning products. I mean I guess everyone cleans their houses, so not sure about that.

  • 1/5 Karen P. 6 months ago on Google
    I am just disappointed that there is no menu of services that is provided when you walk in the door in order for the customer to make their choice. Prices to the customer is only given verbally. That’s not Customer Service! SMH!!!!! When you shop you have prices to see your options!

  • 2/5 Kristina B. 1 year ago on Google
    Fastest pedicure of my life. My biggest pet peeve is when the pedicure is finished before the timer on the massage chair. Very rushed I didn’t even sit in the pedicure chair for 15 minutes. The staff seemed nice and the salon was clean, yet the service was extremely weak.


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