Bought set of tires today 8/1/22 and not only did manager make sure I got good price, I saw Gunther do something quite rare. Customer came in concerned about changing oil. He advised customer we used better quality oil in your vehicle and you can go extra miles. I don't know how customer took it, but I loved it! I'm oil distributor and know higher quality oils last longer, so I was happy to see manager save this customer money and time by being honest about and suggesting to come with more mileage. Most places I've worked with or have been around just sell the oil to get the few extra dollars and there's so many impacts by doing this, but most places seem to only care about selling the oil or making those few extra dollars.

Amazing staff. I had gone somewhere else for a tire and needed a rim, they took one look at it and said (1) they made you pay way too much for the tire (2) you don't need a new rim- I can fix it. The team was amazing... As a young woman many mechanics treat you like a child, these guys noticed and respected the facts I knew and the questions I had. They won my patronage.

Had an emergency this morning ( flat tire) and lucky Patrick was able to get my car in and fixed my flat tire. Within 30mins and on short notice they do really great work. Staff was very courteous too great overall experience.

The Firestone location was wonderful. Very friendly and helpful. I would definitely recommend coming here for your car needs.

It was great working with Patrick and Scott at Firestone. I was tasked with getting tires for my wifes SUV and Patrick made an excellent recommendation and my wife is very happy and even texted me on this snowy day to say how well the tires are working. I highly recommend this location and am very happy I chose to work with them.

WORSE CUSTOMER SERVICE the manager there very rude and disrespectful.. They did some work to my wife’s suv and the problem was still there so i called to make an appointment to have the issue fix because thats what we paid for and the manager at this location refuse to make an appointment and i understand they are busy but i was clear i told him when ever possible just call me and i ll bring it i just didnt want to live the suv for hours because we are down to 1 car.. he refused to make an appointment or to call me when ever an opening came up and told me if i didnt like it go somewhere else and hung up…. He needs to go back to his original hiring date and go through training again his customer skills are by far one of the worse..

Scott and Patrick are the best. They are the only reason I bring my car to Firestone and this location!

This review is a bit dated, and maybe the staff have changed here, but I got my brakes done here in 2019 and right after I got them done, they were squeaking. The mechanics could not figure out why. They said it's coming from the drums of the car. They kept putting oil on it to make the squeaking go away, but nothing happened. They even did a warranty replacement on the brakes, and nothing changed. There was also a clanking noise that developed every time I braked suddenly. It was now time for my brakes to be replaced, so I took them to Midas this time around, and they were able to fix the brakes, and there is no noise at all. The car is running very smooth now. The only reason I'm giving these guys a 3 star is because my other car's starter died, and they were able to diagnose it and fix it within reasonable time and price. They also fixed the A/C on my car. If I could only rate the brakes, I would say 0 stars, and if I could rate my other two experiences, I would say 5 and 4 stars, respectively. I thought a 3 star overall would be a fair rating since it's an average of the 3 experiences I had with them.