I love trying new places. With Jersey Mike's springing up all over, it was definitely on the list of places to try. It was Mother's Day and we were looking for something fast as we were traveling between venues, but didn't want the typical fast food aka McDonalds, Subway, etc. We saw Jersey Mike's and decided this was the time. I got the Chicken Chipotle and it was delicious. For anyone thinking this is like Jimmy John's or Subway, absolutely not. I tried Jimmy John's once and would never go back. I will definitely eat at Jersey Mike's again. I rated 4 stars rather than 5 as it is pricey.

Great fresh subs. This location is next to chipotle. The staff is nice. The bread is fresh. Loves subs made Mike's way, with oil and vinegar, adding pickles. Love the Italian and the tuna subs. It is better than subway but comes at a cost. The larger subs cost twice as much but you get twice the size with better ingredients. A giant costs 20 with locally high 10% tax. Parking is easy and right next to the front door.

The food was good but at this particular location it seemed pretty weird I've never seen him actually cut the meat then put it on the bun then they take the meat off the bone weigh the bun then put the meat back on the bun Fenway the meat never seen them do that before. But it does save costs on me. People load their sandwiches like other Jersey Mike's to which I do love atmosphere was okay like any other Jersey Mike's the service though they were good but I wish they would pay more attention to the customer instead of talking with each other and non-working conversation

Stood at the counter while on employee swept. Waited and waited while two employees hid in the back. I left and went elsewhere. There was no one else in line to order. 5:30 on Friday night.

Really nice place clean, employees seem to follow all covid protocols. You can't eat in there yet place You're ordering go. I always get the number 17 steak and cheese onions and peppers on regular white bread really good sandwich. Great customer service thanks guys

My guy from A Christmas Story(movie) behind the counter was a bit serious but he made a MEAN samich!! Kudos man. And young buck with the BIG HAIR did a good job figuring out the issue at the register without getting mad or upset, didn't give up till he figured it out! Good to see some young studs putting in work! Bravo fellas. You've got my business!

Love love, love Jersey Mikes !!! The best sandwich place around. Love the freshly sliced meat, the simple condiments they provide, they will cut your subs and mark which is which. We go there at least 2xs a month. We get the giants and almost always get 2 meals.

Went to grab a couple sandwiches on the way home and the customer service that was provided gives Jersey Mike's a bad name. Plus, the Jersey Mike's website doesn't have a section to tell them about customer's experience which may look like they're ok with poor customer service. We arrived at 8:50 P.M. Yes, it was 10 minutes prior to closing but the restaurant is still open. There were 3 employees (2 female, 1 male) present and they were giving us looks as we were exiting our car and approaching the restaurant. The male employee informed us that the only bread they had left was Rosemary which we were ok with. He then began to grab the pieces for the meat cutter as everything was cleaned and prepped for closing and cut our cheese and meat. All 3 of the employees had faces showing how annoyed they were and it was super uncomfortable for us customers. While the female employee was putting on the condiments, the male employee was banging the meat cutter pieces as he was rushing to clean it up again. When the sandwiches were done, the male and female employees were sighing as they were wrapping up our sandwiches. We checked out at 8:55. When I asked them for their names, they refused to give them and said they didn't need to give it out. Is this really a policy of Jersey Mike's? Yes, it is frustrating when customers walk into any establishment when you're about to close however it is a part of business and doors aren't closed until 9:00 P.M. They are customer service representatives and need to continue to smile no matter how mad or annoyed you may be.

The Jersey Mike's in Hoffman Estates off of Sutton is amazing. I've always had good service at the other locations and the food is always outstanding. However this location goes above and beyond taking great care to get each sandwich correct. I will go out of my way in the future to get my sandwiches here.

Kid behind counter was wining about making a sandwich. Only took half my order wen said wanted another 2 sandwiches he looked like he was going to quit

This was my first time coming to this location and it was exceptional! The service was super fast and the workers were all extremely friendly. Not to mention, the sandwich was delicious! (The #42) . I’ll be coming back undoubtedly