I’ve been going to Christ Community for years; I had my baby with Dr. Nikki. The staff are always efficient and take patient care seriously. After today, I’m finding another clinic and I will advise anyone I care for to steer clear. I called this morning 02/21/22, and explained to the receptionist? (unsure of her job; I wish I had her name) my issue that is essentially an emergency due to excessive continuing blood loss - apologize for too much detail. She couldn’t have been more cold; her response was, “Ok, well, first of all, what’s your date of birth?” After audible sighs “Let me look at their calendar”. Then came back on the line to tell me, “Ok they don’t have anything until March 14th.” No attempt to help, work me in during the week, etc. To be clear - this wasn’t an attempt to drop in for a check up, and not wait. I had explained the situation as soon as I spoke to her. Way to treat what is a serious concern (to me an emergency) with a years long patient. I felt like someone should know this is the judgement being used in patient assessment and assistance. I’m alarmed and caught off guard; I didn’t have a back up plan for my Dr’s office saying essentially, you’re out of luck lady can’t help you. I hesitated to her statement, but I said ok, I will try to get treated somewhere else. She said ok and promptly hung up on me. Again, thought someone at CCHS may want to know. I also wanted to warn current or future patients, in case you possibly have an emergency in the future. Even if you are up to date on your payments and have no missed appointments, do not count on being helped. I don’t think it’s the standard I’ve seen them uphold for years, but I guess it’s different now. So sad, I loved CCHS.

Dr.Lui doesn't care about her patients. Throughout my entire pregnancy I only got to see her twice. I was diagnosed with gestational hypertension and was never given any medications to battle it because of this when my baby was born he was barely 4 lbs. After his birth I find out had she taken the time to give me blood pressure meds it could've been avoided. Not to mention she scheduled my induction date so she would be the one to deliver him and she couldn't even take the time to show up for his delivery! SHE IS A CRACK POT DOCTOR THAT SHOULD BE IN JAIL AND NEVER ALLOWED TO PRACTICE MEDICINE AGAIN!!!!!

I made my appointment one month prior. I called to confirm my appointment about a week before. I arrived 30 minutes early to account for registration as a new patient. Overall time spent: about two hours and I was prepared for the wait. I brought any medical information I thought might be relevant during my appointment or information that would be important to note in my medical history. Every person I spoke to from check in to check out was polite and friendly including my doctor. The sliding scale program made this appointment affordable for me thank you!

I've been there a few times in the past. They most definitely overbook and you will be sitting there for awhile waiting to get called to the back and for the NP. My last experience, I waited in the room for the NP to come for about an hour, I came out to say I really gotta get going. The NP finally came in and told me to Sit down! As if I'm a freaking child or something, I told her I'd prefer to stand and she rolled her eyes gave me a prescription, told me drink more water and walked out. I said I'll never go back and I didn't.

There is no point on make you wear a mask, to enter, when inside everyone uses it on the chin....only staff wear it properly, but there is no control to patients. People coughing, talking on the phone with the mask hanging from one ear . If there is no need to wear it properly, then why you MUST enter wearing one in first place?

Biggest waste of time. You're better off going somewhere else where they'll actually see you or call in a simple refill. Over 4 weeks now and still haven't got that from this place.

I can’t wait to never go back once my pregnancy is over. Sit for hours and the doctors and staff treat you like a number. No care at all

I love Christ Community. I recently moved to Memphis this year with my boyfriend. I was pregnant at the time and didn’t have a clinic I could go to. I was referred by my mother in law and I never looked back since. Every staff that works at this place are so helpful Sweet and understanding.

Rude over phone trying to make appointment for confirmation and just over attitude was rude just got a vibe that didn’t make me feel comfortable