Horrible customer service. Appointments hardly ever run on time, so what could be a quick in and out thing, turns into an unnecessary wait time. I have been patient and gracious about these delays for months, but today when I went in and was about to go in to the chamber for my session they asked me to wait so they could let another client go first. I explained I was rushing to work right after and this was one time I really could not wait. They preferred to lose a loyal client instead of let me have the session that I was already set up for all so that the other client could go ahead of me.

My friend brought me here and I had no idea what I was in for. We did the full body cryotherapy for 3 minutes. I highly enjoyed it and everyone there was super kind and informative. If you hate the Miami heat like me, this is a great experience. I’m definitely coming back.

If you want to freeze yourself …CRYO MIAMI is the best place. I’ve been a client for overall 6 years and I call say is: You have to come here! .. once you try it, you will never leave tho ☺️

Favorite cryo place, this chamber way better than a capsule. I wish this place were open in downtown or midtown area.

I cancelled my membership 10 months ago and never went back. They continued to charge me $200 monthly and I only now noticed. I called and spoke with the owner. He said he had no record of me cancelling and refused to refund anything. Amex will refund me but just a heads up to everyone that this business has shady business practices.

Nice place good equipment! Knowledgeable people and friendly! I come here all the time for recovery!

Great place for cryotherapy, feel amazing after. Customer service is very nice also

The infrared sauna was terrible and I was surcharged for a hour instead of 30mins

Dirty instruments, bad customer service, people only leave a review for a future credit $

Awesome staff and clean environment. Best cryo spot in Miami!