1/5 Jaclyn D. 5 months ago on Google • 26 reviews
I
used
to
love
Massage
Envy
but
am
writing
this
review
because
I
am
extremely
frustrated
with
my
Massage
Envy
membership.
I
am
paying
$80
a
month
and
cannot
utilize
services.
Four
years
ago,
I
moved
to
Rocky
Point,
NY
away
from
Long
Beach,
NY
where
I
was
a
member
at
the
Oceanside,
NY
store.
Starting
in
the
end
of
2021
it
became
almost
impossible
to
book
massages.
I
attempted
to
change
my
home
location
to
the
Lake
Grove,
NY
location
as
I
work
somewhat
nearby
and
the
Rocky
Point
location
never
seems
to
be
open
during
the
hours
I
am
home
-
this
was
to
no
avail.
I
have
tried
freeze
plus
and
pausing
my
memberships
only
to
return
3
months
later
and
find
services
totally
booked
up.
At
this
point
I've
accrued
close
to
$1000
in
membership
services
I
have
no
way
of
using.
The
Lake
Grove
location
has
since
closed
leaving
only
the
Commack
location,
which
is
far
from
me
and
inconvenient
from
work,
with
the
only
available
therapist
being
one
I
did
not
care
for
and
the
Rocky
Point
location
which
never
has
any
openings
-
EVER.
I've
addressed
these
concerns
and
complaints
with
the
Oceanside
store
but
they
have
no
reasonable
solutions
for
me.
I
am
willing
to
take
down
this
review
if
a
reasonable
solution
can
be
reached,
otherwise
I
want
it
to
remain
as
a
warning
to
all
future
members
about
what
a
circular
scam
a
Massage
Envy
membership
is.