1/5 Garrett O. 7 months ago on Google
I
have
never
written
a
negative
review
before,
but
the
incident
I
encountered
at
this
establishment
last
night
was
by
far
the
most
unpleasant
experience
I
have
ever
had.
Upon
entering
the
billiards
area,
I
was
approached
by
the
manager,
who
was
playing
pool
at
the
time,
and
he
asked
me
in
a
rather
curt
manner,
"What
are
you
doing
over
here?"
I
explained
that
I
was
simply
exploring
the
premises
as
it
was
my
first
visit.
He
responded
with
a
cautionary
remark,
advising
me
to
be
careful
while
walking
in
that
area.
I
found
his
comment
odd
but
chose
to
ignore
it.
Later,
I
reserved
two
pool
tables
that
happened
to
be
adjacent
to
the
manager's
playing
area.
Throughout
our
game,
the
manager
continuously
stared
at
our
group
of
six
in
an
aggressively
intimidating
manner,
making
us
all
feel
extremely
uncomfortable.
He
eventually
approached
us
and
bluntly
stated,
"Have
you
ever
been
to
a
billiards
room
before?
You
can't
place
the
pool
cues
on
the
ground."
At
this
point,
I
was
quite
frustrated,
thinking
to
myself,
"Why
doesn't
he
focus
on
his
own
game
instead
of
bothering
us?"
Feeling
a
bit
annoyed,
I
went
to
the
bar
to
order
some
pretzels.
The
manager
handed
me
a
bowl,
and
I
brought
it
back
to
our
group.
However,
he
abruptly
snatched
the
bowl
from
my
hands,
scolding
me,
"You
can't
eat
pretzels
over
here."
I
confronted
him,
asking
what
his
problem
was,
to
which
he
erupted
in
anger,
shouting,
"YOU
ARE
THE
ISSUE!"
He
then
confiscated
the
bowl
and
returned
with
another
one
five
minutes
later,
without
saying
a
word.
We
continued
playing
our
game
of
pool
while
the
manager
continued
to
stare
at
us
disdainfully.
After
we
finished,
I
reported
the
incident
to
the
front
desk
clerk,
who
assured
me
that
he
was
the
superior
above
the
manager
and
that
he
would
address
the
situation.
However,
despite
this
assurance,
we
were
still
charged
$96
for
a
mere
15
minutes
of
the
most
uncomfortable
pool
experience
I
have
ever
encountered.
In
conclusion,
I
cannot
recommend
this
establishment
to
anyone.
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