I came in looking for a specific item and received kind and enthusiastic help from both Jade and Bonnie. They went above and beyond to help me with what I needed and I’m very grateful for their exceptional service.

-Nice layout -Good variety of stock -Plenty of staff

Easy to access, but a little far to walk. Bought a few things for my dog, but the queue was long.

Went into Kmart Belmont to get a refund on a pair of pants purchased from the store. I had lost the receipt and wasnt getting much help from the other staff members for an exchange, refund or store credit . Had a young gentlemen by the name Lawson help me out with the assistance from Kmart Head office, and I was able to get a store credit voucher. Lawson was very helpful, polite and understanding. Excellent customer service from this young man. We need more young pepple like him in retail. Great Job!!!

The store is clean & well organised. Staff are typically friendly & helpful… However one staff member deserves special mention…and 20/10!! Linda at the checkouts is wonderful! Always has a smile despite the often stressful nature of this location… she always remains positive, friendly, and super helpful! You (store management) need to look after people like Linda and she should be held up as a role model for other staff members… thank you Linda! 🙏 PS: on a less positive note… There are never any trolleys at this store! What is going on? Do you not want people to shop!? it’s difficult to shop in a store like Kmart without a trolley 😏

Click and collect was very disappointing. One of my items was dirty, this was obvious from one look at it through the clear plastic casing. Whoever packed it did so incredibly thoughtlessly. Seriously, doesn't take a genius to choose a clean product. Giving a customer something so obviously dirty is just rude. Now, what was supposed to save me time, will take me much longer as I have to take it back and have it replaced. Lazy and careless service. Usually this shop is a 5* stop for me, but this is incredibly annoying and disrespectful.

Located in the Belmont Forum with good varieties of items, from nursery to men and women; from kitchen to outdoor. Competitive prices and good customers services. Free four hours parking available.

Yikes! The woman at the registers serving people was incredibly rude. A different customer asked for help with inserting cash into the self serve as it was having issues, the person serving me yell across to the other customer telling to to turn it around, the tone in which she did was incredibly rude. Then the EFTPOS machine I was using froze and she told me to use a different card, I mentioned that it is her machine that’s frozen. She then proceeded to get visibly and auditable upset and said I’ll have to wait for her to restart it. I then said I’ll just use the self service machine, it’ll be faster, again she got even more upset. Pretty disappointed with the service here!