2/5 Elle M. 4 months ago on Google
2
stars
for
the
general
conditions,
3
stars
LOST
due
to
the
resistance
of
cleaning
our
room
on
Day
3,
which
we
waited
2
days
to
ask
for
in
consideration
of
the
Thanksgiving
holiday.
We
made
the
explicit
request—in
English
&
Spanish—of
the
cleaner
who
was
there
cleaning
other
rooms,
just
before
we
went
out
for
the
day.
Upon
our
return
8+
hours
later,
we
found
the
room
UNTOUCHED.
No
answer
to
several
texts
&
calls
until
some
time
later,
when
it
was
nonsensically
texted
(no
callback)
that
we
didn’t
TEXT
them
to
make
the
request.
We
were
WITH
the
cleaner
and
house
manager—so
texting
means…what
exactly?
(We
provide
a
2-star
review
despite
a
cockroach
found
on
the
bed
soon
after
arriving—being
from
SoFL
there
seemed
no
reason
to
alert
the
house
manager—insects
are
part
of
life
and
it
wasn’t
likely
from
uncleanliness).
So
we
are
reasonable,
but
this
non-cleaning
b.s.
is
just
that.
The
House
Mgr
is
in
the
wrong
line
of
work.
AVOID.