3/5 Tom P. 5 months ago on Google
I’ve
been
a
customer
of
Texas
roadhouse
for
many
years,
I
understand
it’s
hit
or
mess
with
these
types
of
restaurants,
depending
on
the
service
and
who’s
cooking,
last
night
I
took
my
family
out
for
dinner.
My
wife
ordered
a
burger
with
a
side
salad.
I
ordered
a
chicken
with
salad
my
daughter
ordered
a
burger
with
fries,
when
we
got
the
meal.
There
was
no
side
salad
for
my
wife
,
which
we
knew
was
not
part
of
the
meal,
we
told
the
person
that
brought
our
food
out
,
which
was
not
our
waitress
that
we
had
a
side
salad
ordered.
he
said
he
would
bring
one
right
over
.
20
minutes
later
after
we’re
done
eating
,
still
no
salad.
Our
waitress
came
over
and
we
mentioned
this
to
her
and
she
said
oh
,
I
will
definitely
pack
you
one
salad
up
to
go
to
take
home.
Problem
solved!
until
10
minutes
later
when
the
manager
came
over
and
we
told
her
about
the
salad
issue,
she
says
don’t
worry
about
it.
I
will
get
one
right
now
to
go
,
another
15
minutes
later
after
we
witnessed
her
go
talk
to
our
waitress
,
waitress
brought
over
a
bill
plus
the
two
$50
gift
cards
that
i
also
purchased,
and
no
salad
,
so
I
mentioned
where
is
the
salad
that
you
guys
said
you
were
gonna
pack
up
so
we
could
bring
home
?
she
replied
that
she
did
not
charge
us
for
the
salad!
so
we
will
not
be
receiving
it
!!!Absolute
unacceptable
considering
we
ordered
the
salad
on
the
side
,
knowing
it
was
not
part
of
the
meal
and
getting
told
three
times
by
three
different
people
that
the
salad
was
coming
and
that
they
would
pack
it
up
to
leave
and
still
not
receive
it
was
a
absolute
slap
in
the
face!
I
still
gave
a
$20
tip
for
a
$50
food
bill…
it’s
not
the
idea
of
the
five
dollar
salad
you
didn’t
give
us.
It’s
the
idea
that
we
were
told
three
times
you
were
packing
it
up
to
go
home…
you
really
lost
my
interest
Texas
roadhouse
on
that
one..
unfortunately
we
will
be
back
because
I
bought
$100
worth
of
gift
cards…
over
and
out!