PureGym Plymouth Alexandra Road image

PureGym Plymouth Alexandra Road

Gym Fitness center Personal trainer Weightlifting area Indoor cycling

One of the Most Reviewed Gyms in Plymouth


Address

Endeavour House, Alexandra Rd, Mutley, Plymouth PL4 7EF, United Kingdom

Website

www.puregym.com

Contact

+44 344 477 0005

Rating on Google Maps

4.30 (525 reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: equipment (11) people (10) good (9) classes (9) water (8) great (8) busy (7) nice (7) machine (6) shower (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Kris 1 year ago on Google
    The gym itself isn’t bad I would give that a 4 start but the type of people are the worst, weights everywhere very few people bother to put the weights away, ‘Personal Trainers’ just look around in boredom while training clients! So definitely wouldn’t be paying for that
    2 people found this review helpful 👍

  • 1/5 Ha M. 1 year ago on Google
    It's absolutely zero tolerance , they doing bad service no signal for my phone as soon as you walk in your signal is gone , also the pts didn't put any signs on to let people know , I can't train with out music , 👎👎👎
    2 people found this review helpful 👍

  • 1/5 Damien 1 year ago on Google • 171 reviews
    Worse gym I ever been in never seen kit this old ever outside home use. Only plus monthly contract at reasonable price however If you want to refill your water bottle you have to upgrade to plus membership Air is stale they don't have ac running enough Machines are very old that I am not sure how many car boot sales they had to goto before they found all those machines. Perhaps they trying to be retro Would goto everyone active up the road bit more expensive but better kit and you don't have to pay to fill up your water bottle.
    1 person found this review helpful 👍

  • 3/5 James M. 1 year ago on Google
    Overall a good gym, atmosphere could be improved with better lighting, is annoying waiting for people on machines when they are on social media, politely asked a guy if a could use a leg machine as had been waiting for it and got a very rude reply, will be looking for a friendly gym that's not for posers.
    1 person found this review helpful 👍

  • 2/5 Omasegwa 10 months ago on Google
    PureGym, more like PureBullocks. Weights have been bought from Temu cause they are fake and light I swear down. Floor is probably uneven, felt like I had Scoliosis on the smith machine trying to do shrugs, as left side felt heavier even though the same weight (or probably not considering half of them are made out of paper). Only flip side is getting to watch my gym partner in the shower opposite me after our workout. Gym is very clean and tidy though to be fair
    1 person found this review helpful 👍

  • 4/5 Jack B. 2 years ago on Google
    This was very close to me and a regular spot when I lived in Plymouth. Trainers were always friendly and were keen to know how I was progressing. The generous availability of bumpers, racks and platforms are ideal for squatting and deadlifting. In fact since I last trained there, I remember there being enough platforms, with integrated power racks. Being situated in a student-friendly location, the branch can get super busy in the evenings during term time, but there will not be a huge wait. I will gladly return when back in Plymouth.
    1 person found this review helpful 👍

  • 1/5 Rola B. 1 year ago on Google
    I have been working for this Gym as Cleaner and I haven't been paid for my last month! Disgusting behaviour! Company just refuse to pay me and completely ignore me. PLEASE AVOID !!!
    1 person found this review helpful 👍

  • 4/5 Gary B. 1 year ago on Google
    Great gym and great layout! One of the better pure gyms in my opinion and I've used many of there locations!
    1 person found this review helpful 👍

  • 3/5 Derek I. 2 years ago on Google
    dirty and a mess worse than some little gyms
    1 person found this review helpful 👍

  • 5/5 Biggazzygaz G. 5 months ago on Google • 70 reviews
    Lovely gym with everything you need. I had a day pass which was expensive at 7.99 but monthly rates seem reasonable.

  • 5/5 Jorry P. 5 months ago on Google • 14 reviews
    Very nice gym with 24 hour access and lot of equipments. Have a good parking place.

  • 5/5 Dubem I. 5 months ago on Google • 14 reviews
    Afriendly place to exercise with a variety of equipments. To cap it all, they were able to freeze my subscription when I moved to different area and needed to sort out my schedule. I like the gym so much that I didn't want to switch to another gym near my new place.

  • 4/5 Anuja T. 6 months ago on Google • 14 reviews
    Great gym. Clean and nice. Looking to do a class soon. WiFi not working and that’s something I would have loved to have here. Thanks

  • 2/5 Dimitar I. 7 months ago on Google • 6 reviews
    It's a great place with lots of friendly people, wide variety of equipment and a convenient location but unfortunately that's about where it ends. It feels like the quality of the gym has taken a nosedive lately, which is a bummer, equipment is often broken, takes ages to repair or is getting flat out worn out with, what feels like, little maintenance being done. On top of that, heating and cooling feel subpar and the volume in some of the classes being ran is loud enough to be heard through my already loud headphones. It's a shame, genuinely like the staff but I hope that PureGym as a chain would up their game.

  • 3/5 berserker6566 8 months ago on Google • 5 reviews
    After 2 years of being a member of pure gym I have changed gyms and cancelled my pure gym membership. For me at peak times its just too busy, there were 112 people in the last time i went. Also I find it very frustrating when 4 or 5 people are training together hogging one machine and taking endless selfies. I don't want understand why people don't strip bars after use or replace dumbbells in the correct racks. There is a sad lack of gym etiquette in my opinion.

  • 5/5 Rees S. 5 months ago on Google • 4 reviews
    Love this gym, been going almost two years. But PLEASE fix the smith machine. It’s been out of order for months and at peak times it’s a nightmare with only one working SM😓

  • 5/5 clyde c. 1 year ago on Google
    At first, I had several issues with this Gym. I felt dissatisfied and underwhelmed. However, the moment I voiced these concerns, I had an email from the gym manager asking how to resolve my issues, and within a couple of emails everything was completely sorted out. If you're looking for a gym that cares for its clients, I'd recommend this one.

  • 4/5 Luke B. 1 year ago on Google
    Well equipped gym, never too busy but the rowing machines need better maintenance. Would also be nice if there was more stair masters.

  • 5/5 Andres G. 2 years ago on Google
    One of the best PureGym gyms I've been too. Wish my local one was as good as this one! You can tell management actually cares about this branch.

  • 4/5 richard j. 10 months ago on Google
    Lots of space / equipment but very busy gym. Good value, flexible membership options. Lots of classes. Vending machines and free water dispensers.

  • 5/5 Nina de W. 8 months ago on Google
    Big space, lots of free weights as well as equipment. It’s clean and neat. I’m very happy with it.

  • 2/5 Lee J. 10 months ago on Google
    Shower facilities seriously need revising! No one likes a freezing cold shower after a workout. Came in today to do my Saturday workout. After my workout I jumped in the shower to be hit with ice cold water. I tried the disabled access and again the water was stone cold. It was only last weekend there was a problem with the boiler and it was sorted by midweek. It’s clearly broke again or you’re turning the water down to try and save more money! As other reviews have mentioned in here and on Trustpilot. Around April may time you changed the shower temp to the and save money. This is seriously putting alot of users backs up. Sort the showers out so people can a nice bareable shower after a workout or be prepared to loose a lot of members. This is not good enough. The cleanliness of the showers and toilet block is also somewhat bareable.

  • 4/5 Georgia A. 7 months ago on Google
    Good gym although can get super busy and sometimes the flavoured water machine just gives you plain water.

  • 3/5 Captain M. 7 months ago on Google
    Its great, it gets very busy but theres not much they can do about that, I woild like them to add a tbar machine, a few extra benches and a backwards treadmill

  • 5/5 Rachael Hosgood (. 1 year ago on Google
    Great value for money gym, local, good equipment and fab staff, I would personally recommend Anna and Astrid's classes and training.

  • 5/5 Marcel G. 1 year ago on Google
    Cheap and a nice range of equipment. It is a bit crowded, but there is always a nice comfortable atmosphere. It’s great for anyone anxious with going to gyms.

  • 1/5 G C. 1 year ago on Google
    Couldn’t get past double pod doors. No one answered when I pressed the help button. It says a staff member will come to meet you. Scanned every scan but no joining code sent. No one answers the telephone as everything done online. Waste of time!

  • 1/5 Nick K. 1 year ago on Google
    The gym puts too much focus on courses, they take up a lot of space and are ALWAYS way too loud. I have to put my headphones to the max in order to hear my own music. Besides that, it’s always very full, something that not the gym‘s fault I guess, still annoying nonetheless. They also play audio ads, which are louder than the normal music they play, which is very unprofessional.

  • 4/5 Cosmin B. 1 year ago on Google
    You would imagine people going to the gym to exercise...would not park on the disabled parking just to walk less to the gym, but unfortunately there s always someone parking on the disabled parking or just in front of the entrance when plenty of free space at the back. And there s no disability when they exit the car and please before you say not all disabilities ar visible , you are right , theirs isn t to put it nicely :) just feels stupid nobody from pure gym says nothing to them , that s all. It happens all the time but it seems to be the norm..until you get disabled and realise it s a problem :) just tell them to move the car or risk suspension :)

  • 5/5 Ellen H. 2 years ago on Google
    Fantastic classes. I love the spin classes that are taken with i believe his name is tom. He is really funny ( the signing) and bossy but in a good way! All of his classes are great actually feel like you leave like you have really achieved something.

  • 4/5 RiCHiE P. 1 year ago on Google
    Can be busy around peak time and tricky to find equipment but has a great atmosphere and everyone seems friendly !

  • 5/5 Richard B. 1 year ago on Google
    Having not been in a gym for over 2 years I was looking forward to joining this gym. I wasn't disappointed plenty of equipment for all levels nice atmosphere top place to be.

  • 5/5 Shem S. 1 year ago on Google
    Great gym for a beginner like myself. Joe did a great job during the induction giving me sound guidance to get me started.

  • 3/5 Char M. 1 year ago on Google
    Fairly good gym. Good range of equipment and classes. Bit silly that the changing rooms are inaccessible at night. I felt unable to shower as I didn't want to hog the only available bathroom. Don't understand the motivation for locking the changing rooms. I felt very awkward

  • 5/5 Kate A. 1 year ago on Google
    I’ve only recently starting going to this gym and I love it. It’s such good value for the money. The classes are brilliant! I’ve been to Joe’s, Astrid’s, Jordan’s, Lewis’s and Liam’s classes. All well organised, well planned and explained. Each trainer will push you and encourage you. I’ve seen a massive improvement in my fitness. A really friendly bunch and can’t recommend enough :)

  • 5/5 The Fit N. 2 years ago on Google
    Came to Plymouth over the Christmas period and thought I’d pop down to use the gym. Great gym, all the equipment you can need and very clean. Jen was very helpful and accommodating and helped me sort out my entry. Definitely a great place to workout!

  • 5/5 steve f. 1 year ago on Google
    Great gym the trainer's are amazing and really go the extra mile to help you achieve your goals or anything you don't understand

  • 1/5 Atheer Assad Abde L. 9 months ago on Google • 2 reviews
    Need to cap number of memberships, got a 6 month membership and I am deep in pain - 20% training 80% waiting. I hate this place (gym goer of about 2.5 years 5 times a week consistent)

  • 5/5 Chelsea M. 9 months ago on Google • 1 review
    Really good gym I went with my fiancé and used all the equipment I wasn’t expecting to be there long but we ended up staying for 2 hours.


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