1/5 Vignesh R. 10 months ago on Google
I
recently
had
an
incredibly
frustrating
experience
ordering
food
from
Mother
India
Restaurant
through
Menulog,
and
I
strongly
advise
against
choosing
this
establishment.
From
start
to
finish,
the
entire
process
was
marred
by
incompetence
and
a
lack
of
timely
service.
When
I
initially
placed
my
order,
the
estimated
time
of
arrival
(ETA)
provided
by
Mother
India
Restaurant
ranged
from
15
to
30
minutes.
However,
this
ETA
came
and
went
without
any
sign
of
my
delivery.
After
contacting
Menulog
support
for
assistance,
they
seemed
disinterested
in
addressing
the
issue
and
simply
requested
my
order
number.
It
was
inconvenient
to
leave
the
chat
and
retrieve
the
order
details,
only
to
find
that
my
conversation
had
ended.
I
had
to
start
a
new
chat
with
another
representative,
who
proceeded
to
ask
for
basic
information
such
as
my
order
name
and
address.
This
lack
of
coordination
and
information
sharing
within
their
system
reflects
poorly
on
their
overall
organization
and
efficiency.
Furthermore,
it
appears
that
Mother
India
Restaurant
has
a
track
record
of
disappointing
service,
as
some
of
my
friends
had
encountered
similar
issues
in
the
past.
Even
when
dining
in
at
the
restaurant,
they
reported
experiencing
delays
and
unsatisfactory
food
quality.
Considering
the
multiple
shortcomings
I
experienced
with
Mother
India
Restaurant,
both
in
terms
of
delivery
and
food
quality,
I
strongly
discourage
anyone
from
visiting
this
establishment
or
ordering
through
Menulog.
It’s
evident
that
they
are
incapable
of
delivering
within
the
promised
timeframe
and
providing
a
satisfactory
dining
experience.
I
would
advise
seeking
alternative
options
for
your
culinary
needs.
